2 replies to this topic

[martindr]

Had problems with a virus, worked with microsoft to get ride of it, but cannot run my malware programs. Renamed mbam to .cmd and got it to work. It always complains about the uacinit.dll. I will post the log from the last quick scan. Tried to install and run HijackThis, but it will not install.

Attached Files

•  mbam_log_2009_05_25__06_57_17_.txt   1.16K   23 downloads

[miekiemoes]

Hi,

Quote

Malwarebytes' Anti-Malware 1.35
Database version: 1927
Windows 5.1.2600 Service Pack 2

First of all, please update MalwareBytes, because the databaseversion is outdated + the program itself.

• Start MalwareBytes and click the Update tab. There click "Check for updates"
  
• In case you can't update the database via the update option, please download and install the database from here. Only do this when the update option doesn't work.
  
• Once the updates are downloaded, perform a full scan again.
  
• The scan may take some time to finish,so please be patient.
  
• When the scan is complete, click OK, then Show Results to view the results.
  
• Make sure that everything is checked, and click Remove Selected.
  
• When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
  
• The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  
• Copy&Paste the entire report in your next reply along with a fresh HijackThis log, then we'll proceed from there with new steps.

Extra Note:
If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediatly.

[miekiemoes]

Due to the lack of feedback, this Topic is closed.
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