Removal instructions for Word Proser

[Metallica]

What is Word Proser?

The Malwarebytes research team has determined that Word Proser is a browser hijacker. These so-called "hijackers" manipulate your browser(s), for example to change your startpage or searchscopes, so that the affected browser visits their site or one of their choice. This one also displays advertisements.

How do I know if my computer is affected by Word Proser?

You may see this entry in your list of installed software:

and these warnings:

How did Word Proser get on my computer?

Browser hijackers use different methods for distributing themselves. This particular one was bundled with other software.

How do I remove Word Proser?

Our program Malwarebytes Anti-Malware can detect and remove this potentially unwanted program.

• Please download Malwarebytes Anti-Malware to your desktop.
• Double-click mbam-setup-version.exe and follow the prompts to install the program.
• At the end, be sure a check-mark is placed next to the following:
  • Enable free trial of Malwarebytes Anti-Malware Premium
  • Launch Malwarebytes Anti-Malware
• Then click Finish.
• If an update is found, you will be prompted to download and install the latest version.
• Once the program has loaded, select Scan now. Or select the Threat Scan from the Scan menu.
• When the scan is complete , make sure that everything is set to "Quarantine", and click Apply Actions.
• Reboot your computer if prompted.

Is there anything else I need to do to get rid of Word Proser?

• No, Malwarebytes' Anti-Malware removes Word Proser completely.

How would the full version of Malwarebytes Anti-Malware help protect me?

We hope our application and this guide have helped you eradicate this hijacker.

As you can see below the full version of Malwarebytes Anti-Malware would have protected you against the Word Proser hijacker. It would have warned you before the rogue could install itself, giving you a chance to stop it before it became too late.

Technical details for experts

Signs in a HijackThis log:

O23 - Service: Word Proser 1.10.0.5 Client Service (wpsvc_1.10.0.5) - Word Proser - C:\Program Files\WordProser_1.10.0.5\Service\wpsvc.exe

Alterations made by the installer:

File system details  ---------------------------------------------    Adds the folder C:\Program Files\WordProser_1.10.0.5       Adds the file terms-of-service.rtf"="8/25/2014 10:23 PM, 24331 bytes, A       Adds the file Uninstall.exe"="12/12/2014 12:56 AM, 313680 bytes, A    Adds the folder C:\Program Files\WordProser_1.10.0.5\3rd Party Licenses       Adds the file buildcrx-license.txt"="7/13/2013 12:29 AM, 7074 bytes, A       Adds the file Info-ZIP-license.txt"="7/13/2013 12:29 AM, 2944 bytes, A       Adds the file JSON-simple-license.txt"="9/12/2014 9:01 PM, 11558 bytes, A       Adds the file nsJSON-license.txt"="7/13/2013 12:29 AM, 809 bytes, A       Adds the file Nustache-license.txt"="9/12/2014 9:01 PM, 1079 bytes, A       Adds the file TaskScheduler-license.txt"="9/12/2014 9:01 PM, 0 bytes, A       Adds the file UAC-license.txt"="7/13/2013 12:29 AM, 956 bytes, A    Adds the folder C:\Program Files\WordProser_1.10.0.5\Service       Adds the file wpsvc.exe"="12/12/2014 12:56 AM, 277584 bytes, A    In the existing folder C:\Windows\System32\drivers       Adds the file wpnfd_1_10_0_5.sys"="12/12/2014 12:56 AM, 52736 bytes, ARegistry details  ------------------------------------------    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\WordProser_1.10.0.5]       "DisplayIcon"="REG_SZ", "C:\Program Files\WordProser_1.10.0.5\Uninstall.exe"       "DisplayName"="REG_SZ", "Word Proser 1.10.0.5"       "DisplayVersion"="REG_SZ", "1.10.0.5"       "NoModify"="REG_DWORD", 1       "NoRepair"="REG_DWORD", 1       "Publisher"="REG_SZ", "Word Proser"       "UninstallString"="REG_SZ", "C:\Program Files\WordProser_1.10.0.5\Uninstall.exe"       "URLInfoAbout"="REG_SZ", "http://www.wordproser.com"    [HKEY_LOCAL_MACHINE\SOFTWARE\WordProser_1.10.0.5]       "cr-at"="REG_SZ", ""       "cr-pid"="REG_SZ", ""       "cr-ver"="REG_SZ", "39.0.2171.71"       "dbsr"="REG_SZ", "iexplore"       "features"="REG_SZ", "0x01000000"       "ff-at"="REG_SZ", ""       "ff-pid"="REG_SZ", ""       "ff-ver"="REG_SZ", "25.0 (en-US)"       "hid"="REG_SZ", "EAB871D2-7CB3-316A-5E47-5DCF98DEC0A8"       "ie-at"="REG_SZ", ""       "ie-pid"="REG_SZ", ""       "ie-ver"="REG_SZ", "11.0.9600.17501"       "iid"="REG_SZ", "00000000-0000-0000-0000-000000000000"       "itm"="REG_SZ", "2015-01-02T10:11:51Z"       "nf-at"="REG_SZ", "146CBEF3-AFCF-CD37-3506-21397D72B97F"       "nf-pid"="REG_SZ", "E79823F3-79D4-481F-B570-001E1ECA4A3C"       "nid"="REG_SZ", "8D41449E-BF91-4FFA-A606-498E2B5BF005"       "osn"="REG_SZ", "Windows 7 Ultimate N"       "ost"="REG_SZ", "x32"       "osv"="REG_SZ", "6.1.7601"       "user_sid"="REG_SZ", "S-1-5-21-4016700205-1717049133-1125222536-1001"       "ver"="REG_SZ", "1.10.0.5"    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\wpnfd_1_10_0_5]       "DisplayName"="REG_SZ", "wpnfd_1_10_0_5"       "ErrorControl"="REG_DWORD", 1       "Group"="REG_SZ", "PNP_TDI"       "ImagePath"="REG_EXPAND_SZ, "system32\drivers\wpnfd_1_10_0_5.sys"       "Start"="REG_DWORD", 1       "Tag"="REG_DWORD", 10       "Type"="REG_DWORD", 1    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\wpnfd_1_10_0_5\Enum]       "0"="REG_SZ", "Root\LEGACY_WPNFD_1_10_0_5\0000"       "Count"="REG_DWORD", 1       "NextInstance"="REG_DWORD", 1    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\wpsvc_1.10.0.5]       "Description"="REG_SZ", "This service enables Word Proser 1.10.0.5 on HTTP websites"       "DisplayName"="REG_SZ", "Word Proser 1.10.0.5 Client Service"       "ErrorControl"="REG_DWORD", 1       "ImagePath"="REG_EXPAND_SZ, ""C:\Program Files\WordProser_1.10.0.5\Service\wpsvc.exe""       "ObjectName"="REG_SZ", "LocalSystem"       "Start"="REG_DWORD", 2       "Type"="REG_DWORD", 16

Malwarebytes Anti-Malware log:

Malwarebytes Anti-Malwarewww.malwarebytes.orgScan Date: 1/2/2015Scan Time: 11:28:25 AMLogfile: mbamWordProser.txtAdministrator: YesVersion: 2.00.4.1028Malware Database: v2015.01.02.03Rootkit Database: v2014.12.30.01License: FreeMalware Protection: DisabledMalicious Website Protection: DisabledSelf-protection: DisabledOS: Windows 7 Service Pack 1CPU: x86File System: NTFSUser: MalwarebytesScan Type: Threat ScanResult: CompletedObjects Scanned: 286023Time Elapsed: 3 min, 27 secMemory: EnabledStartup: EnabledFilesystem: EnabledArchives: EnabledRootkits: DisabledHeuristics: EnabledPUP: EnabledPUM: EnabledProcesses: 1PUP.Optional.WordProser.A, C:\Program Files\WordProser_1.10.0.5\Service\wpsvc.exe, 2900, Delete-on-Reboot, [7823fdf5b6d31f171efc39a68d74fc04]Modules: 0(No malicious items detected)Registry Keys: 4PUP.Optional.WordProser.A, HKLM\SYSTEM\CURRENTCONTROLSET\SERVICES\wpsvc_1.10.0.5, Quarantined, [7823fdf5b6d31f171efc39a68d74fc04], PUP.Optional.WordProser.A, HKLM\SYSTEM\CURRENTCONTROLSET\SERVICES\wpnfd_1_10_0_5, Quarantined, [603b935fdfaab284914c3c7c39cc3dc3], PUP.Optional.WordProser.A, HKLM\SOFTWARE\WordProser_1.10.0.5, Quarantined, [3467e012d7b220161f0fabc1e51e17e9], PUP.Optional.WordProser.A, HKLM\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\UNINSTALL\WordProser_1.10.0.5, Quarantined, [c9d20ee4d4b595a10e3e4a0d30d3659b], Registry Values: 0(No malicious items detected)Registry Data: 0(No malicious items detected)Folders: 3PUP.Optional.WordProser.A, C:\Program Files\WordProser_1.10.0.5, Delete-on-Reboot, [c9d20ee4d4b595a10e3e4a0d30d3659b], PUP.Optional.WordProser.A, C:\Program Files\WordProser_1.10.0.5\3rd Party Licenses, Quarantined, [c9d20ee4d4b595a10e3e4a0d30d3659b], PUP.Optional.WordProser.A, C:\Program Files\WordProser_1.10.0.5\Service, Delete-on-Reboot, [c9d20ee4d4b595a10e3e4a0d30d3659b], Files: 17PUP.Optional.WordProser.A, C:\Program Files\WordProser_1.10.0.5\Service\wpsvc.exe, Delete-on-Reboot, [7823fdf5b6d31f171efc39a68d74fc04], PUP.Optional.WordProser.A, C:\Windows\System32\drivers\wpnfd_1_10_0_5.sys, Quarantined, [603b935fdfaab284914c3c7c39cc3dc3], PUP.Optional.WordProser.A, C:\Users\{username}\Desktop\wordproser-setup-1.10.0.5.exe, Quarantined, [702bdc167613df57805d3682ae5737c9], PUP.Optional.Vitruvian.A, C:\Users\{username}\AppData\Local\Temp\vitruvian-installer-hardwareprofile-v0001, Quarantined, [cdcea64c3e4b78be10a4558fee16e11f], PUP.Optional.Vitruvian.A, C:\Users\{username}\AppData\Local\Temp\vitruvian-installer-install-v0003, Quarantined, [cecdfff3c5c43afc4a6a667e877d5ea2], PUP.Optional.Vitruvian.A, C:\Users\{username}\AppData\Local\Temp\vitruvian-installer-processes-v0002, Quarantined, [e6b518da0485ec4a0aaa23c1d034ba46], PUP.Optional.Vitruvian.A, C:\Users\{username}\AppData\Local\Temp\vitruvian-installer-scheduledtasks-v0001, Quarantined, [3c5f90629feac76f7c3815cfb3518e72], PUP.Optional.Vitruvian.A, C:\Users\{username}\AppData\Local\Temp\vitruvian-installer-softwareregkeys-v0002, Quarantined, [aaf1e30fd6b3f2447440e2020301639d], PUP.Optional.WordProser.A, C:\Program Files\WordProser_1.10.0.5\terms-of-service.rtf, Quarantined, [c9d20ee4d4b595a10e3e4a0d30d3659b], PUP.Optional.WordProser.A, C:\Program Files\WordProser_1.10.0.5\Uninstall.exe, Quarantined, [c9d20ee4d4b595a10e3e4a0d30d3659b], PUP.Optional.WordProser.A, C:\Program Files\WordProser_1.10.0.5\3rd Party Licenses\buildcrx-license.txt, Quarantined, [c9d20ee4d4b595a10e3e4a0d30d3659b], PUP.Optional.WordProser.A, C:\Program Files\WordProser_1.10.0.5\3rd Party Licenses\Info-ZIP-license.txt, Quarantined, [c9d20ee4d4b595a10e3e4a0d30d3659b], PUP.Optional.WordProser.A, C:\Program Files\WordProser_1.10.0.5\3rd Party Licenses\JSON-simple-license.txt, Quarantined, [c9d20ee4d4b595a10e3e4a0d30d3659b], PUP.Optional.WordProser.A, C:\Program Files\WordProser_1.10.0.5\3rd Party Licenses\nsJSON-license.txt, Quarantined, [c9d20ee4d4b595a10e3e4a0d30d3659b], PUP.Optional.WordProser.A, C:\Program Files\WordProser_1.10.0.5\3rd Party Licenses\Nustache-license.txt, Quarantined, [c9d20ee4d4b595a10e3e4a0d30d3659b], PUP.Optional.WordProser.A, C:\Program Files\WordProser_1.10.0.5\3rd Party Licenses\TaskScheduler-license.txt, Quarantined, [c9d20ee4d4b595a10e3e4a0d30d3659b], PUP.Optional.WordProser.A, C:\Program Files\WordProser_1.10.0.5\3rd Party Licenses\UAC-license.txt, Quarantined, [c9d20ee4d4b595a10e3e4a0d30d3659b], Physical Sectors: 0(No malicious items detected)(end)

As mentioned before the full version of Malwarebytes Anti-Malware could have protected your computer against this threat.

We use different ways of protecting your computer(s):

• Dynamically Blocks Malware Sites & Servers
• Malware Execution Prevention

Save yourself the hassle and get protected.