5 replies to this topic

[Anodyne]

I hope this is not answered elsewhere...I'm a new poster but I did look for this in the forums first...

I've had a recurring problem where the 'Task Manager' function (when you right-click the taskbar or ctrl-alt-del) becomes disabled. It's an easy problem to fix; Malwarebytes (free version) detects it as a registry issue and fixes it and there is also a free program called TaskManagerFix.exe that also does the trick - but it's annoying to deal with. I'll fix it, then two days later it's back.

My question is, if I upgrade to Pro edition, will Malwarebytes' real-time protection prevent this from happening? It's not clear to me from the information on the website if the real-time protection includes registry protection of this sort.

Thanks!

[Baz.]

Hi,

Malwarebytes' will stop such changes occuring if a known malicious process is attempting to make them.

You can get help cleaning up the malware that is disabling your task manager by following these steps:

Scan and post logs - read note at bottom in green
If you're having Malware related issues with your computer that you're unable to resolve.

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[Swandog46]

Often corporate environments set these policies by design. If this is the case we will not override them.

[Anodyne]

Swandog46, on May 30 2009, 10:23 AM, said:

Often corporate environments set these policies by design. If this is the case we will not override them.

No, it's a home computer...whatever does it, Malwarebytes Free has been able to detect and correct the registry change...I just wasn't sure if the paid full version would be able to stop it from happening in the first place. It's not a big issue, mainly an annoyance, but if the paid version can stop it from happening it will be worth the upgrade price for me.

It's odd to me that I run Avast!, SpyBot and Threatfire, and none of those detect when this happens even though they are supposedly protecting/running in real time.

[AdvancedSetup]

Almost guaranteed that SpyBot Tea Timer is the cause of it coming back. Basically it probably has that entry set as allowed, then MBAM or other changes it and SpyBot Tea Timer on reboot or next view see the change and puts it back.

[Anodyne]

AdvancedSetup, on May 30 2009, 09:49 PM, said:

Almost guaranteed that SpyBot Tea Timer is the cause of it coming back. Basically it probably has that entry set as allowed, then MBAM or other changes it and SpyBot Tea Timer on reboot or next view see the change and puts it back.

I hadn't thought of that possibility, but I checked and I am not running Tea-Timer...the only function I have set in SpyBot is the SD Helper function.

I'm not convinced that SpyBot and ThreatFire are all they're cracked up to be; I've had Avast! alert me to Trojan attacks and such, but never had a peep out of Threatfire. SpyBot I guess is supposed to block certain attackes silently, so maybe it's doing what it's supposed to.