Jump to content

Malwarebytes

Trend Micro shuts down MBAM scan


1 reply to this topic

#1
ueharaa

    New Member

  • Members
  • Pip
  • 1 posts
Today MBAM would not complete a scan. The scan would start, and then MBAM would just shut down. After trying some different things, I stopped the Trend Micro active scan service, then ran the MBAM scan, and the scan completed. Just to verify I started the TM active scan service back up, ran MBAM, and it shut down shortly after initiating the scan. MBAM runs fine in safe mode. Are there any known issues with TM and MBAM? There is nothing in the log, in fact, when MBAM shuts down unexpectedly a log is not generated.

Most recent version of MBAM, Vista Business x64, not sure what version of TM, but it is up to date.

#2
exile360

    exile

  • Moderators
  • PipPipPipPipPipPip
  • 12,959 posts
  • Gender:Male
Greetings and welcome :) .

Please try following the instructions here to see if that fixes it. Please let us know if it works or not.

Thanks.
Samuel E Lindsey
Product Manager

Posted Image

Follow us: Twitter, Become a fan: Facebook





1 user(s) are reading this topic

0 members, 1 guests, 0 anonymous users

Follow Us