2 replies to this topic

[2cats]

I have the Unregistered version of Malwarebytes Anti-Malware and just updated to newest version 1.38. Then I started Quick Scan. The scan began as expected, then after 8 seconds, the entire GUI disappeared from the screen. I assume the scan stopped and the app shut down. This never happened before with earlier versions.
I also use Trend Micro Internet Security and the MBAM.exe is marked as Allowed in Firewall.

I have done this so far:
I removed Anti-Malware from OS, rebooted, then re-installed it and had same results with sudden disappearance of GUI and app stopping.
What is going on?

I've read the other Forum Pinned Posts about freezing and lockups w/Trend Micro but since I have unregistered version, I do not have an MBAM Protection Module to stop.

How do I correct your app to again run on my PC? I have WIN XP Pro OS.
Thanks!

[kaotika]

i had the same problem, to correct it i went into services and stopped all the trendmicro services and lavasoft. then ran the scan

[AdvancedSetup]

Please see if this helps

http://www.malwareby...showtopic=17605