I recently discovered MBAM and in both the 1.37 version and the update today to 1.38 when i run a full scan, after about 11/2 to 2 hours it aborts itself. The same programme works fine on my husbands lappie and we have exactly the same security software - avg free, Spybot S &D, Adaware and CCleaner. What could be causing mine to abort?
#1
Posted 20 June 2009 - 02:53 AM
#2
Posted 20 June 2009 - 03:06 AM
Our senior support staff: made this post:
Quote:
I do apologize for the trouble but in almost every case it has been due to the customers Anti-Virus blocking our new version. The Anti-Malware and Virus field has become much more complicated and those writing the Malware are using more and more sophisticated methods to get onto your box and hide or disable other tools so we, along with the Anti-Virus makers, have had to step up methods to help prevent infections which has also made it more difficult to install other Security Products as well. Though by now these other Anti-Virus vendors know for a fact that we've updated our program and they could very easily do fingerprint analysis of our program and place it within their built-in Trusted Applications list, but many of them do not.
Please review this article and even if you have previously setup or done this method please try again but adapted to your version of Anti-Virus or other Security Tools. Anti-Virus is not the only tool capable of blocking either the program but also updates. Firewalls also automatically block our new version because the fingerprint does not match the previously allowed version, often not alerting because many users either don't enable that feature or they get tired of alerts and turn it off. If you review your other security programs you will probably find deep in the logs where one or more programs are blocking the newer version of MBAM.
Please post back with th pc your having trouble with so we can help you configure the AV of the program and the Firewall.
With all the AV programs that are on it.
Quote:
I do apologize for the trouble but in almost every case it has been due to the customers Anti-Virus blocking our new version. The Anti-Malware and Virus field has become much more complicated and those writing the Malware are using more and more sophisticated methods to get onto your box and hide or disable other tools so we, along with the Anti-Virus makers, have had to step up methods to help prevent infections which has also made it more difficult to install other Security Products as well. Though by now these other Anti-Virus vendors know for a fact that we've updated our program and they could very easily do fingerprint analysis of our program and place it within their built-in Trusted Applications list, but many of them do not.
Please review this article and even if you have previously setup or done this method please try again but adapted to your version of Anti-Virus or other Security Tools. Anti-Virus is not the only tool capable of blocking either the program but also updates. Firewalls also automatically block our new version because the fingerprint does not match the previously allowed version, often not alerting because many users either don't enable that feature or they get tired of alerts and turn it off. If you review your other security programs you will probably find deep in the logs where one or more programs are blocking the newer version of MBAM.
Please post back with th pc your having trouble with so we can help you configure the AV of the program and the Firewall.
With all the AV programs that are on it.

No trees were harmed in the posting of this message...however an extraordinarily large number of electrons were horribly inconvenienced.
http://www.tentrexindustries.com/
1 user(s) are reading this topic
0 members, 1 guests, 0 anonymous users
Sign In
Create Account

Back to top








