Hey, just in the last week ebay deactivated my account and my online bank also deactivated my account. My bank suggested I was infected with WSNPoem. I've done a few things, but how can I be sure this machine is trojan/malware free? I've attached some logs, so I really hope someone can provide some advice.
The first log is from HJT, and then two subsequent Malwarebytes logs. Any help would be greatly apprecaited - thanks !
------------------------------------------------------------------------------------------------------------
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 23:05:01, on 01/07/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16850)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Kontiki\KHost.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Nokia\Nokia PC Suite 6\PCSuite.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\WINDOWS\system32\inetsrv\inetinfo.exe
C:\Program Files\Kontiki\KService.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\PC Connectivity Solution\Transports\NclUSBSrv.exe
C:\Program Files\PC Connectivity Solution\Transports\NclRSSrv.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\MSN Messenger\usnsvc.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft....k/?LinkId=69157
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Soltek] C:\WINDOWS\system32\autorun.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [Advanced Tools Check] C:\PROGRA~1\NORTON~1\AdvTools\ADVCHK.EXE
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [4oD] "C:\Program Files\Kontiki\KHost.exe" -all
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [kdx] C:\Program Files\Kontiki\KHost.exe -all
O4 - HKCU\..\Run: [PC Suite Tray] "C:\Program Files\Nokia\Nokia PC Suite 6\PCSuite.exe" -onlytray
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {4871A87A-BFDD-4106-8153-FFDE2BAC2967} (DLM Control) - http://dlm.tools.akamai.com/dlmanager/vers...vex-2.2.4.1.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx2.hotmail....es/MSNPUpld.cab
O16 - DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} (DivXBrowserPlugin Object) - http://go.divx.com/p...owserPlugin.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMesse...pDownloader.cab
O16 - DPF: {BB21F850-63F4-4EC9-BF9D-565BD30C9AE9} (a-squared Scanner) - http://ax.emsisoft.com/asquared.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shoc...ash/swflash.cab
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: KService - Kontiki Inc. - C:\Program Files\Kontiki\KService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Macromedia Licensing Service - Unknown owner - C:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: ServiceLayer - Nokia. - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
--
End of file - 7525 bytes
------------------------------------------------------------------------------------------------------------
Malwarebytes' Anti-Malware 1.38
Database version: 2360
Windows 5.1.2600 Service Pack 3
01/07/2009 20:33:11
mbam-log-2009-07-01 (20-33-11).txt
Scan type: Quick Scan
Objects scanned: 93013
Time elapsed: 8 minute(s), 20 second(s)
Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 8
Registry Values Infected: 1
Registry Data Items Infected: 3
Folders Infected: 1
Files Infected: 5
Memory Processes Infected:
(No malicious items detected)
Memory Modules Infected:
(No malicious items detected)
Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{3aa42713-5c1e-48e2-b432-d8bf420dd31d} (Rogue.AntiVirus2008) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{b64f4a7c-97c9-11da-8bde-f66bad1e3f3a} (Rogue.WinAntiVirus) -> Quarantined and deleted successfully.
HKEY_USERS\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\{19127ad2-394b-70f5-c650-b97867baa1f7} (Backdoor.Bot) -> Quarantined and deleted successfully.
HKEY_USERS\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\{43bf8cd1-c5d5-2230-7bb2-98f22c2b7dc6} (Backdoor.Bot) -> Quarantined and deleted successfully.
HKEY_USERS\S-1-5-18\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\{19127ad2-394b-70f5-c650-b97867baa1f7} (Backdoor.Bot) -> Quarantined and deleted successfully.
HKEY_USERS\S-1-5-18\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\{43bf8cd1-c5d5-2230-7bb2-98f22c2b7dc6} (Backdoor.Bot) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\reset5c (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\IST (Trojan.ISTBar) -> Quarantined and deleted successfully.
Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Network\UID (Malware.Trace) -> Quarantined and deleted successfully.
Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Userinit (Trojan.FakeAlert) -> Data: c:\windows\system32\sdra64.exe -> Delete on reboot.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Userinit (Hijack.Userinit) -> Bad: (C:\WINDOWS\system32\userinit.exe,C:\WINDOWS\system32\sdra64.exe,) Good: (Userinit.exe) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\AntiVirusDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
Folders Infected:
C:\WINDOWS\system32\lowsec (Stolen.data) -> Delete on reboot.
Files Infected:
c:\windows\system32\lowsec\local.ds (Stolen.data) -> Delete on reboot.
c:\windows\system32\lowsec\user.ds (Stolen.data) -> Delete on reboot.
C:\WINDOWS\system32\reset5c.dll (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\cpu.exe (Backdoor.Bot) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\sdra64.exe (Trojan.FakeAlert) -> Delete on reboot.
------------------------------------------------------------------------------------------------------------
Malwarebytes' Anti-Malware 1.38
Database version: 2360
Windows 5.1.2600 Service Pack 3
01/07/2009 21:55:37
mbam-log-2009-07-01 (21-55-37).txt
Scan type: Full Scan (C:\|)
Objects scanned: 155121
Time elapsed: 37 minute(s), 45 second(s)
Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0
Memory Processes Infected:
(No malicious items detected)
Memory Modules Infected:
(No malicious items detected)
Registry Keys Infected:
(No malicious items detected)
Registry Values Infected:
(No malicious items detected)
Registry Data Items Infected:
(No malicious items detected)
Folders Infected:
(No malicious items detected)
Files Infected:
(No malicious items detected)
#1
Posted 01 July 2009 - 10:18 PM
#2
Posted 02 July 2009 - 01:57 PM
Hi,
From what I can see here is that Malwarebytes already took care of your problem.
Your HIjackThislog looks clean.
A question though... Is your Norton up to date?
From what I can see here is that Malwarebytes already took care of your problem.
Your HIjackThislog looks clean.
A question though... Is your Norton up to date?
#3
Posted 02 July 2009 - 02:08 PM
hi miekiemoes
thanks for your reply. norton virus definition should be up-to-date. i have it set to auto update.
an (un)related problem is that i am unable to run to a full drive scan because the cpu fan is a little worn out, so when a processor intensive function takes places, the bios starts beeping and eventually stalls the machine.
however i ran norton file searches on suspect directories like c:/windows/system32 etc. nothing was found. but i could have easily missed something.
just a small question - i've read in some forums that once youre infected with Backdoor.Bot, its hard to know if your machine is ever clean and they suggest reinstalling the OS. is this true? is there a sure-fire way of knowing that the trojan/malware is gone?
thanks for your help.
thanks for your reply. norton virus definition should be up-to-date. i have it set to auto update.
an (un)related problem is that i am unable to run to a full drive scan because the cpu fan is a little worn out, so when a processor intensive function takes places, the bios starts beeping and eventually stalls the machine.
however i ran norton file searches on suspect directories like c:/windows/system32 etc. nothing was found. but i could have easily missed something.
just a small question - i've read in some forums that once youre infected with Backdoor.Bot, its hard to know if your machine is ever clean and they suggest reinstalling the OS. is this true? is there a sure-fire way of knowing that the trojan/malware is gone?
thanks for your help.
#4
Posted 02 July 2009 - 02:21 PM
Hi,
Strange, because it should have detected this bot already though. This because this one is already an older one.
I would start to clean dust around the cpu fans first - that may already improve a lot. I assume this is also an older computer with not that much of ram on it? That may explain it as well.
That's why, if that's the case, it may be a good idea to add more ram or replace it with a less resource demanding Antivirus, such as Avira Antivirus (which has a free version for example)
Yes and no. This all depends with what exact one you are dealing with. The version you were dealing with is easily recognised/detected and removed by most (up to date) scanners.
But, since I want to have an extra check anyway, this to deal with leftovers as well, do next please...
* Please visit this webpage for instructions for downloading and running ComboFix:
http://www.bleepingc...to-use-combofix
Post the log from ComboFix in your next reply.
Please make sure you disable ALL of your Antivirus/Antispyware/Firewall before running ComboFix..This because Security Software may see some components ComboFix uses (prep.com for example) as suspicious and blocks the tool, or even deletes it. Please visit HERE if you don't know how.
Quote
norton virus definition should be up-to-date. i have it set to auto update.
Quote
an (un)related problem is that i am unable to run to a full drive scan because the cpu fan is a little worn out, so when a processor intensive function takes places, the bios starts beeping and eventually stalls the machine.
That's why, if that's the case, it may be a good idea to add more ram or replace it with a less resource demanding Antivirus, such as Avira Antivirus (which has a free version for example)
Quote
i've read in some forums that once youre infected with Backdoor.Bot, its hard to know if your machine is ever clean and they suggest reinstalling the OS. is this true? is there a sure-fire way of knowing that the trojan/malware is gone?
But, since I want to have an extra check anyway, this to deal with leftovers as well, do next please...
* Please visit this webpage for instructions for downloading and running ComboFix:
http://www.bleepingc...to-use-combofix
Post the log from ComboFix in your next reply.
Please make sure you disable ALL of your Antivirus/Antispyware/Firewall before running ComboFix..This because Security Software may see some components ComboFix uses (prep.com for example) as suspicious and blocks the tool, or even deletes it. Please visit HERE if you don't know how.
#5
Posted 02 July 2009 - 06:09 PM
hi miekiemoes
i ran ComboFix.exe. at each stage my bios was beeping like crazy and i was fearing that it might stall during the scanning process - but it managed to get through. my computer specs are Pentium® 4 CPU 2.80GHz, 512MB RAM. i think i might need to replace the fan and also get some extra ram as you suggested. maybe uninstall norton and get the virus scanner you suggest also.
here is the report from ComboFix.exe - thanks again for all your help.
-----------------------------------------------------------------------------------------
ComboFix 09-07-01.04 - Administrator 02/07/2009 18:49.1 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.3.1252.44.1033.18.510.197 [GMT 1:00]
Running from: c:\documents and settings\Administrator\Desktop\ComboFix.exe
AV: Norton AntiVirus *On-access scanning disabled* (Updated) {B5510F6F-87E1-47F7-A411-360BC453007C}
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
c:\windows\system32\autorun.ini
c:\windows\system32\Cache
c:\windows\system32\mdm.exe
c:\windows\system32\winio.dll
c:\windows\system32\winio.vxd
.
((((((((((((((((((((((((( Files Created from 2009-06-02 to 2009-07-02 )))))))))))))))))))))))))))))))
.
2009-07-01 22:04 . 2009-07-01 22:04 -------- d-----w- c:\program files\Trend Micro
2009-07-01 19:20 . 2009-07-01 19:20 -------- d-----w- c:\documents and settings\Administrator\Application Data\Malwarebytes
2009-07-01 19:20 . 2009-06-17 10:27 38160 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2009-07-01 19:20 . 2009-07-01 19:20 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2009-07-01 19:20 . 2009-07-01 19:20 -------- d-----w- c:\documents and settings\All Users\Application Data\Malwarebytes
2009-07-01 19:20 . 2009-06-17 10:27 19096 ----a-w- c:\windows\system32\drivers\mbam.sys
2009-06-12 19:39 . 2009-06-12 19:41 -------- d-----w- c:\windows\RDP
2009-06-12 17:44 . 2009-05-21 18:46 268288 -c----w- c:\windows\system32\dllcache\httpext.dll
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-07-02 17:53 . 2008-03-28 22:01 -------- d-----w- c:\documents and settings\All Users\Application Data\Kontiki
2009-07-02 17:33 . 2004-12-19 16:36 -------- d-----w- c:\program files\Common Files\Symantec Shared
2009-06-27 11:19 . 2004-11-06 05:17 -------- d-----w- c:\program files\mIRC
2009-05-26 18:04 . 2004-11-07 22:46 -------- d-----w- c:\program files\RevConnect
2009-05-07 15:32 . 2004-08-03 21:56 345600 ----a-w- c:\windows\system32\localspl.dll
2009-05-03 18:08 . 2009-05-03 18:04 -------- d-----w- c:\program files\ImageCut
2009-04-29 04:56 . 2004-08-03 21:56 827392 ----a-w- c:\windows\system32\wininet.dll
2009-04-29 04:55 . 2004-08-03 21:56 78336 ----a-w- c:\windows\system32\ieencode.dll
2009-04-17 12:26 . 2004-08-03 20:17 1847168 ----a-w- c:\windows\system32\win32k.sys
2009-04-15 14:51 . 2004-08-03 21:56 585216 ----a-w- c:\windows\system32\rpcrt4.dll
2004-12-19 16:37 . 2004-12-19 16:37 32 --sha-w- c:\windows\{ACEF0D4D-CBEA-4784-A237-11B795C15816}.dat
2004-12-19 16:37 . 2004-12-19 16:37 32 --sha-w- c:\windows\system32\{46331ACD-8979-40C4-B673-A4B128BF4E4B}.dat
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2008-04-14 15360]
"kdx"="c:\program files\Kontiki\KHost.exe" [2007-04-23 1032640]
"PC Suite Tray"="c:\program files\Nokia\Nokia PC Suite 6\PCSuite.exe" [2007-12-10 695808]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"UserFaultCheck"="c:\windows\system32\dumprep 0 -u" [X]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2002-10-15 155648]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2002-10-15 114688]
"Soltek"="c:\windows\system32\autorun.exe" [2008-05-16 0]
"NeroFilterCheck"="c:\windows\system32\NeroCheck.exe" [2001-07-09 155648]
"ccApp"="c:\program files\Common Files\Symantec Shared\ccApp.exe" [2003-12-02 54296]
"ccRegVfy"="c:\program files\Common Files\Symantec Shared\ccRegVfy.exe" [2003-12-02 58392]
"Advanced Tools Check"="c:\progra~1\NORTON~1\AdvTools\ADVCHK.EXE" [2002-08-26 79480]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2007-02-16 282624]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2007-03-14 257088]
"4oD"="c:\program files\Kontiki\KHost.exe" [2007-04-23 1032640]
"SoundMan"="SOUNDMAN.EXE" - c:\windows\SOUNDMAN.EXE [2004-07-01 67584]
[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"CTFMON.EXE"="c:\windows\system32\CTFMON.EXE" [2008-04-14 15360]
"Nokia.PCSync"="c:\program files\Nokia\Nokia PC Suite 6\PcSync2.exe" [2007-11-07 1294336]
c:\documents and settings\All Users\Start Menu\Programs\Startup\
Microsoft Office.lnk - c:\program files\Microsoft Office\Office\OSA9.EXE [2000-1-21 65588]
[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\explorer]
"NoSMMyDocs"= 01000000
[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Image Transfer.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Image Transfer.lnk
backup=c:\windows\pss\Image Transfer.lnkCommon Startup
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Messenger\\msmsgs.exe"=
"c:\\Program Files\\mIRC\\mirc.exe"=
"c:\\Program Files\\Trillian\\trillian.exe"=
"c:\\Program Files\\RevConnect\\DCPlusPlus.exe"=
"c:\\Program Files\\BitComet\\BitComet.exe"=
"c:\\Program Files\\NetMeeting\\conf.exe"=
"c:\\Program Files\\AIM\\aim.exe"=
"c:\\Program Files\\Real\\RealPlayer\\realplay.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
"c:\\Program Files\\GlobalSCAPE\\CuteFTP Professional\\ftpte.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Kontiki\\KService.exe"=
"c:\\Program Files\\MSN Messenger\\msnmsgr.exe"=
"c:\\Program Files\\MSN Messenger\\livecall.exe"=
"%windir%\\system32\\lsass.exe"=
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"6881:TCP"= 6881:TCP:BitComet 6881 TCP
"6881:UDP"= 6881:UDP:BitComet 6881 UDP
"3747:UDP"= 3747:UDP:3747
S3 3Com_A02;3com Driver;c:\windows\system32\drivers\3C254G50.sys [29/10/2007 20:23 336704]
S3 w3304an5;WN3X0X Wireless Adapter;\??\c:\progra~1\3Com\3COMOF~1\drivers\WINXP\w3304an5.SYS --> c:\progra~1\3Com\3COMOF~1\drivers\WINXP\w3304an5.SYS [?]
.
Contents of the 'Scheduled Tasks' folder
2009-06-26 c:\windows\Tasks\Norton AntiVirus - Scan my computer.job
- c:\progra~1\NORTON~1\NAVW32.exe [2002-08-19 19:31]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.google.com/
FF - ProfilePath - c:\documents and settings\Administrator\Application Data\Mozilla\Firefox\Profiles\uubv80xe.default\
FF - prefs.js: browser.search.selectedEngine - Google.co.uk
FF - plugin: c:\program files\Java\jre1.5.0_06\bin\NPJava11.dll
FF - plugin: c:\program files\Java\jre1.5.0_06\bin\NPJava12.dll
FF - plugin: c:\program files\Java\jre1.5.0_06\bin\NPJava13.dll
FF - plugin: c:\program files\Java\jre1.5.0_06\bin\NPJava14.dll
FF - plugin: c:\program files\Java\jre1.5.0_06\bin\NPJava32.dll
FF - plugin: c:\program files\Java\jre1.5.0_06\bin\NPJPI150_06.dll
FF - plugin: c:\program files\Java\jre1.5.0_06\bin\NPOJI610.dll
FF - plugin: c:\program files\Viewpoint\Viewpoint Experience Technology\npViewpoint.dll
.
**************************************************************************
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-07-02 18:53
Windows 5.1.2600 Service Pack 3 NTFS
scanning hidden processes ...
scanning hidden autostart entries ...
scanning hidden files ...
scan completed successfully
hidden files: 0
**************************************************************************
.
Completion time: 2009-07-02 18:55
ComboFix-quarantined-files.txt 2009-07-02 17:55
Pre-Run: 37,043,437,568 bytes free
Post-Run: 38,009,884,672 bytes free
WindowsXP-KB310994-SP2-Pro-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Professional" /noexecute=optin /fastdetect
140 --- E O F --- 2009-06-12 17:51
i ran ComboFix.exe. at each stage my bios was beeping like crazy and i was fearing that it might stall during the scanning process - but it managed to get through. my computer specs are Pentium® 4 CPU 2.80GHz, 512MB RAM. i think i might need to replace the fan and also get some extra ram as you suggested. maybe uninstall norton and get the virus scanner you suggest also.
here is the report from ComboFix.exe - thanks again for all your help.
-----------------------------------------------------------------------------------------
ComboFix 09-07-01.04 - Administrator 02/07/2009 18:49.1 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.3.1252.44.1033.18.510.197 [GMT 1:00]
Running from: c:\documents and settings\Administrator\Desktop\ComboFix.exe
AV: Norton AntiVirus *On-access scanning disabled* (Updated) {B5510F6F-87E1-47F7-A411-360BC453007C}
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
c:\windows\system32\autorun.ini
c:\windows\system32\Cache
c:\windows\system32\mdm.exe
c:\windows\system32\winio.dll
c:\windows\system32\winio.vxd
.
((((((((((((((((((((((((( Files Created from 2009-06-02 to 2009-07-02 )))))))))))))))))))))))))))))))
.
2009-07-01 22:04 . 2009-07-01 22:04 -------- d-----w- c:\program files\Trend Micro
2009-07-01 19:20 . 2009-07-01 19:20 -------- d-----w- c:\documents and settings\Administrator\Application Data\Malwarebytes
2009-07-01 19:20 . 2009-06-17 10:27 38160 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2009-07-01 19:20 . 2009-07-01 19:20 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2009-07-01 19:20 . 2009-07-01 19:20 -------- d-----w- c:\documents and settings\All Users\Application Data\Malwarebytes
2009-07-01 19:20 . 2009-06-17 10:27 19096 ----a-w- c:\windows\system32\drivers\mbam.sys
2009-06-12 19:39 . 2009-06-12 19:41 -------- d-----w- c:\windows\RDP
2009-06-12 17:44 . 2009-05-21 18:46 268288 -c----w- c:\windows\system32\dllcache\httpext.dll
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-07-02 17:53 . 2008-03-28 22:01 -------- d-----w- c:\documents and settings\All Users\Application Data\Kontiki
2009-07-02 17:33 . 2004-12-19 16:36 -------- d-----w- c:\program files\Common Files\Symantec Shared
2009-06-27 11:19 . 2004-11-06 05:17 -------- d-----w- c:\program files\mIRC
2009-05-26 18:04 . 2004-11-07 22:46 -------- d-----w- c:\program files\RevConnect
2009-05-07 15:32 . 2004-08-03 21:56 345600 ----a-w- c:\windows\system32\localspl.dll
2009-05-03 18:08 . 2009-05-03 18:04 -------- d-----w- c:\program files\ImageCut
2009-04-29 04:56 . 2004-08-03 21:56 827392 ----a-w- c:\windows\system32\wininet.dll
2009-04-29 04:55 . 2004-08-03 21:56 78336 ----a-w- c:\windows\system32\ieencode.dll
2009-04-17 12:26 . 2004-08-03 20:17 1847168 ----a-w- c:\windows\system32\win32k.sys
2009-04-15 14:51 . 2004-08-03 21:56 585216 ----a-w- c:\windows\system32\rpcrt4.dll
2004-12-19 16:37 . 2004-12-19 16:37 32 --sha-w- c:\windows\{ACEF0D4D-CBEA-4784-A237-11B795C15816}.dat
2004-12-19 16:37 . 2004-12-19 16:37 32 --sha-w- c:\windows\system32\{46331ACD-8979-40C4-B673-A4B128BF4E4B}.dat
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2008-04-14 15360]
"kdx"="c:\program files\Kontiki\KHost.exe" [2007-04-23 1032640]
"PC Suite Tray"="c:\program files\Nokia\Nokia PC Suite 6\PCSuite.exe" [2007-12-10 695808]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"UserFaultCheck"="c:\windows\system32\dumprep 0 -u" [X]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2002-10-15 155648]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2002-10-15 114688]
"Soltek"="c:\windows\system32\autorun.exe" [2008-05-16 0]
"NeroFilterCheck"="c:\windows\system32\NeroCheck.exe" [2001-07-09 155648]
"ccApp"="c:\program files\Common Files\Symantec Shared\ccApp.exe" [2003-12-02 54296]
"ccRegVfy"="c:\program files\Common Files\Symantec Shared\ccRegVfy.exe" [2003-12-02 58392]
"Advanced Tools Check"="c:\progra~1\NORTON~1\AdvTools\ADVCHK.EXE" [2002-08-26 79480]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2007-02-16 282624]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2007-03-14 257088]
"4oD"="c:\program files\Kontiki\KHost.exe" [2007-04-23 1032640]
"SoundMan"="SOUNDMAN.EXE" - c:\windows\SOUNDMAN.EXE [2004-07-01 67584]
[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"CTFMON.EXE"="c:\windows\system32\CTFMON.EXE" [2008-04-14 15360]
"Nokia.PCSync"="c:\program files\Nokia\Nokia PC Suite 6\PcSync2.exe" [2007-11-07 1294336]
c:\documents and settings\All Users\Start Menu\Programs\Startup\
Microsoft Office.lnk - c:\program files\Microsoft Office\Office\OSA9.EXE [2000-1-21 65588]
[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\explorer]
"NoSMMyDocs"= 01000000
[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Image Transfer.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Image Transfer.lnk
backup=c:\windows\pss\Image Transfer.lnkCommon Startup
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Messenger\\msmsgs.exe"=
"c:\\Program Files\\mIRC\\mirc.exe"=
"c:\\Program Files\\Trillian\\trillian.exe"=
"c:\\Program Files\\RevConnect\\DCPlusPlus.exe"=
"c:\\Program Files\\BitComet\\BitComet.exe"=
"c:\\Program Files\\NetMeeting\\conf.exe"=
"c:\\Program Files\\AIM\\aim.exe"=
"c:\\Program Files\\Real\\RealPlayer\\realplay.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
"c:\\Program Files\\GlobalSCAPE\\CuteFTP Professional\\ftpte.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Kontiki\\KService.exe"=
"c:\\Program Files\\MSN Messenger\\msnmsgr.exe"=
"c:\\Program Files\\MSN Messenger\\livecall.exe"=
"%windir%\\system32\\lsass.exe"=
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"6881:TCP"= 6881:TCP:BitComet 6881 TCP
"6881:UDP"= 6881:UDP:BitComet 6881 UDP
"3747:UDP"= 3747:UDP:3747
S3 3Com_A02;3com Driver;c:\windows\system32\drivers\3C254G50.sys [29/10/2007 20:23 336704]
S3 w3304an5;WN3X0X Wireless Adapter;\??\c:\progra~1\3Com\3COMOF~1\drivers\WINXP\w3304an5.SYS --> c:\progra~1\3Com\3COMOF~1\drivers\WINXP\w3304an5.SYS [?]
.
Contents of the 'Scheduled Tasks' folder
2009-06-26 c:\windows\Tasks\Norton AntiVirus - Scan my computer.job
- c:\progra~1\NORTON~1\NAVW32.exe [2002-08-19 19:31]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.google.com/
FF - ProfilePath - c:\documents and settings\Administrator\Application Data\Mozilla\Firefox\Profiles\uubv80xe.default\
FF - prefs.js: browser.search.selectedEngine - Google.co.uk
FF - plugin: c:\program files\Java\jre1.5.0_06\bin\NPJava11.dll
FF - plugin: c:\program files\Java\jre1.5.0_06\bin\NPJava12.dll
FF - plugin: c:\program files\Java\jre1.5.0_06\bin\NPJava13.dll
FF - plugin: c:\program files\Java\jre1.5.0_06\bin\NPJava14.dll
FF - plugin: c:\program files\Java\jre1.5.0_06\bin\NPJava32.dll
FF - plugin: c:\program files\Java\jre1.5.0_06\bin\NPJPI150_06.dll
FF - plugin: c:\program files\Java\jre1.5.0_06\bin\NPOJI610.dll
FF - plugin: c:\program files\Viewpoint\Viewpoint Experience Technology\npViewpoint.dll
.
**************************************************************************
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-07-02 18:53
Windows 5.1.2600 Service Pack 3 NTFS
scanning hidden processes ...
scanning hidden autostart entries ...
scanning hidden files ...
scan completed successfully
hidden files: 0
**************************************************************************
.
Completion time: 2009-07-02 18:55
ComboFix-quarantined-files.txt 2009-07-02 17:55
Pre-Run: 37,043,437,568 bytes free
Post-Run: 38,009,884,672 bytes free
WindowsXP-KB310994-SP2-Pro-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Professional" /noexecute=optin /fastdetect
140 --- E O F --- 2009-06-12 17:51
#6
Posted 02 July 2009 - 06:13 PM
Hi,
This looks OK here.
What Combofix found were just some leftovers, not really malware related either.
Yes, adding more RAM is a great idea, because for Norton, I actually recommend at least 1GB of ram. And yes, if your fan isn't working properly anymore, then it also needs to be replaced, because that's the reason why it overheats.
In anyway, make sure all dust is removed. That will already help a lot.
I'll post more tips afterwards how to improve system speed and reduce resources.
One leftove to deal with though.. because this shouldn't be in the Firewallpolicy list:
Open notepad and copy and paste next present in the quotebox below in it:
(don't forget to copy and paste REGEDIT4)
Save this as fix.reg Choose to save as *all files and place it on your desktop.
It should look like this:
Doubleclick on it and when it asks you if you want to merge the contents to the registry, click yes/ok.
Then,
* Go to start > run and copy and paste next command in the field:
ComboFix /u
Make sure there's a space between Combofix and /
Then hit enter.
This will uninstall Combofix, delete its related folders and files, reset your clock settings, hide file extensions, hide the system/hidden files and resets System Restore again.
Update your Sun Java, because previous versions are vulnerable:
Updating Java:
Let me know in your next reply how things are now.
Btw, don't forget to change all your passwords afterwards, including the ones for your FTP account(s).
This looks OK here.
What Combofix found were just some leftovers, not really malware related either.
Yes, adding more RAM is a great idea, because for Norton, I actually recommend at least 1GB of ram. And yes, if your fan isn't working properly anymore, then it also needs to be replaced, because that's the reason why it overheats.
In anyway, make sure all dust is removed. That will already help a lot.
I'll post more tips afterwards how to improve system speed and reduce resources.
One leftove to deal with though.. because this shouldn't be in the Firewallpolicy list:
Open notepad and copy and paste next present in the quotebox below in it:
(don't forget to copy and paste REGEDIT4)
Quote
REGEDIT4
[HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list]
"%windir%\\system32\\lsass.exe"=-
[HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list]
"%windir%\\system32\\lsass.exe"=-
It should look like this:

Doubleclick on it and when it asks you if you want to merge the contents to the registry, click yes/ok.
Then,
* Go to start > run and copy and paste next command in the field:
ComboFix /u
Make sure there's a space between Combofix and /
Then hit enter.
This will uninstall Combofix, delete its related folders and files, reset your clock settings, hide file extensions, hide the system/hidden files and resets System Restore again.
Update your Sun Java, because previous versions are vulnerable:
Updating Java:
- Go to Start > Control Panel double-click on the Software icon > add/remove programs.
- Search in the list for all previous installed versions of Java. (J2SE Runtime Environment.... )
It should have next icon next to it:
Select it and click Remove. - Then Download and install the newest version from here:
Let me know in your next reply how things are now.
Btw, don't forget to change all your passwords afterwards, including the ones for your FTP account(s).
#7
Posted 02 July 2009 - 06:44 PM
thanks again for all your help. i've carried out all of those things. i think i will uninstall norton and install the virus scanner you suggested. also i've used a program called speedfan to show temperature and fan speeds. i've attached a screenshot of the results to this post - i think my machine in burning up
Attached Files
#8
Posted 02 July 2009 - 06:50 PM
Yes, it looks indeed like burning. As I said, clean all dust between the cpu fan and other fans, this to make sure they are spinning freely and there is a good airflow through the computer.
Glad I could help.
Please read my Prevention page with lots of info and tips how to prevent this in the future.
And if you want to improve speed/system performance after malware removal, take a look here.
Extra note: Make sure your programs are up to date - because older versions may contain Security Leaks. To find out what programs need to be updated, please run the Secunia Software Inspector Scan.
Happy Surfing again!
Glad I could help.
Please read my Prevention page with lots of info and tips how to prevent this in the future.
And if you want to improve speed/system performance after malware removal, take a look here.
Extra note: Make sure your programs are up to date - because older versions may contain Security Leaks. To find out what programs need to be updated, please run the Secunia Software Inspector Scan.
Happy Surfing again!
#9
Posted 02 July 2009 - 06:59 PM
thank you thank you thank you thank you !
#10
Posted 02 July 2009 - 07:01 PM
You're most welcome
#11
Posted 07 July 2009 - 09:13 AM
Since this issue appears resolved ... this Topic is closed.
If you need this topic reopened for continuations of existing problems, please request this by sending me a PM with the address of the thread. This applies only to the original topic starter.
Everyone else please begin a New Topic.
If you need this topic reopened for continuations of existing problems, please request this by sending me a PM with the address of the thread. This applies only to the original topic starter.
Everyone else please begin a New Topic.
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