7 replies to this topic

[Rashid]

I don't know how it happened but after I used mba and it told me to reboot to eliminate this virus thing a black screen comes on where the log in screen should be. I can still see my mouse and it works. Can someone please help me out(or just point me in the right direction).

**I have a dell inspirion 9400, with a vista bussiness op.***

[AdvancedSetup]

If you tap the F8 key during bootup are you able to go into SAFE MODE?

[Rashid]

AdvancedSetup, on Jul 7 2009, 04:40 PM, said:

If you tap the F8 key during bootup are you able to go into SAFE MODE?

T_T I already tryed that(should have said that earlier)....still is the same

[Rashid]

I also pressed F12 and did the diagnostics thing there....it says there is no problems.....

[Rashid]

Rashid, on Jul 7 2009, 04:46 PM, said:

I also pressed F12 and did the diagnostics thing there....it says there is no problems.....

can anyone else help me since the admin up there quit on me T_T

[AdvancedSetup]

Do you have the installation CD ?

So you're unable to get to any type of DOS screen, Safe, Last Known Good, etc..?

[Rashid]

AdvancedSetup, on Jul 7 2009, 05:30 PM, said:

Do you have the installation CD ?

So you're unable to get to any type of DOS screen, Safe, Last Known Good, etc..?

I don't have an installtion cd, and no and can not get to any type of screen other then the first screen when you boot up(when you press f12).....

[AdvancedSetup]

Best suggestion then for the moment is to shut it down, unplug it and then carefully remove the battery, then the hard drive temporarily. Then put back the hard drive and then put back the battery and see if anything has changed.