25 replies to this topic

[monday]

I had problems with Avira 9 and MBAM 1.38. I applied the exception rules for the MBAM specified files. It still froze.

I will like to know if anyone has Avira 9 running concurrently with MBAM 1.39 and having no issues?

I have not attempted applying the exception rules for MBAM 1.39 in Avira 9 yet?

[yardbird]

Not to many users have a problem with Avira & MBAM!

files you need your AV/Firewall for mbam to trust

C:\WINDOWS\system32\drivers\mbam.sys
C:\WINDOWS\system32\drivers\mbamswissarmy.sys
C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\rules.ref (Windows 2000/XP)

You want to give MBAM 1.39 a try and post back with any issues please!
1.38 will not be supported its just a matter of time

[AdvancedSetup]

I'm running Avira 9 and MBAM 1.39 here on a Windows XP Pro w/SP3 right now and NO exclusions being used in Avira.

[Jacktivity]

I'm running the free version of Avira 9 with MBAM 1.39 on 3 different machines without any problems - XP Pro SP3, Vista Home Prem SP2 32-bit and Vista Ultimate SP2 64-bit. None of them require exclusions for MBAM in Avira.

[prairie dog]

same here XP sp3 with Avira 9 Free and MBAM 1.39. Never had an issue

[SpySentinel]

Same with me, I have Win XP SP3, MBAM 1.39 Pro and AntiVir 9 with no problems

[miekiemoes]

Avira Premium Security Suite here (latest version) and no problems at all with MBAM.

[sho-dan]

AdvancedSetup, on Jul 20 2009, 04:56 PM, said:

I'm running Avira 9 and MBAM 1.39 here on a Windows XP Pro w/SP3 right now and NO exclusions being used in Avira.

Same here no problems.

Could uninstall/install/update AntVir 9 to see if you still the have same problem.

[voltron]

Hi;

I had issues with updating before but all in all I find Avira 9 and MBAM to be a good tandem. They complement each other. I only applied an exception in the Webguard tab of Avira to allow smooth transition of updates for mbam when I had problems updating it (error code 732).

Regards,

voltron

[monday]

Thanks for all the information.

Actually l have a laptop running windows Vista Home Edition and the other is a desktop running XP Home Edition. Both are running Avira Premium and MBAM Pro. MBAM is configured to start with Windows on both systems.

For the laptop, it always freezes when Windows come up, irrespective of whether the MBAM exception rules are configured in Avira or not.

For the desktop, it has three user accounts and its freezing problem is sporadic. Sometimes it freezes and sometimes not. There is also a problem when switching from one user account to another. System will will load properly and have to hard boot the system

For the desktop, l have configured Avira to scan running processes daily. When the MBAM exception rules is activated in Avira, and the Avira scheduler is running to check running processes, it always stops when it is checking ntdll.dll. The only thing to do when that happens is to hard boot the PC.

Please any suggestion to have MBAM and Avira running concurrently with no operational problems will be welcome.

[yardbird]

Please review the post here for assistance.

Please see the above and see if it can help. If not post back, let us know if you have picked up a virus with your AV program? or with Malwarebytes? regards...

[Jo-Anne]

Back in May I had a problem with MBAM freezing. It eventually cleared up. I just downloaded 1.39 last night, and now MBAM is freezing again. I'm using Avira 9 on my WinXP SP3 computer. Last time I had the problem, scanning in Safe Mode worked. I haven't tried it yet this time.

Jo-Anne

[AdvancedSetup]

Hi Jo-Anne

Many users using Avira 9 and MBAM with no issue but their are always so many variable and different settings between computers. When does it freeze or have issues? When scanning with MBAM or do you have the paid version with the Protection Module? You might need to add some exclusions, or try a removal and re-install of the product.

[yardbird]

Hi Jo-Anne, can you look this over, the ares where it says freezing problems,
I haven't seen Avira 9 yet? are there any places in the Avira program for it to trust some mbam files or exclude them.
so there won't be no conflick? post back & let us know please... regards...


Please review the post here for assistance.

[Jo-Anne]

Hi, Ron and Yardbird,

MBAM freezes at around 21,000+ files, but it runs VERY slowly even getting to that point. It's exactly the same issue I had back in May. But it's been working fine up til this latest version. Seems like it was a new version last time that caused the freezing, and the next version cleared it up. Strangely, it happens only on my old Dell desktop computer, not on my new Dell laptop, even though I'm running WinXP SP3 on both. (One difference: The problem computer is running XP Home, the other one XP Pro.)

Last May I thought it was because I was using Norton on my old computer, but then I switched to Avira. All was well til I updated to Avira version 9 (the free one), and then I had a freezing problem for a while. It finally went away, and MBAM and Avira have worked well together until the latest MBAM version. I suspect eventually whatever glitch there is will be worked out. In the meantime, I'll try running MBAM in Safe Mode again, since that worked in the past when it froze.

Thanks much!

Jo-Anne

[Maurice Naggar]

I'm using (on 1 XP system) Avira free vers 9 and MBAM as well. Not noticed issues.
Jo-Anne:
Try to temporarily disable Avira's real time scanner before you start the MBAM scan.
Right Click the red-unbrella Avira icon in system tray and UN-check the line for "Avira Guard enable" (if it is checked). {and reverse after you've finished with MBAM}

A bit of a pain, but it may take Avira out of equation of conflicts.

I would add a suggestion to Get and run the Norton/Symantec removal tool to insure all of it is gone.
http://service1.symantec.com/Support/tsgen...005033108162039
When done, logoff and restart Windows fresh.

[Jo-Anne]

Bingo! Thank you, Maurice! Disabling Avira's real-time scanner did it. I'm not sure why it became an issue with this version of MBAM, but there it is.

(Back in May I used the Norton Removal Tool to remove as much of Norton as I could--and then found a couple other Norton files that I removed manually.)

Thank you again!

Jo-Anne

[Maurice Naggar]

YW ! I'd still advise that you run the Norton removal tool with the purpose of insuring that all of it is removed.

[monday]

I ran "AppRemover" on my PC to verify if there are any other security programs running on my PC.

The only security products found are MBAM Pro and Avira Premium.

According to a moderator of Avira, both Avira Premium and MBAM Pro cannot run concurrently in real time mode.

Based on that, l have disabled the real time protection mode of MBAM. Since then the freezing issues on both PC have stopped.

[Maurice Naggar]

monday, on Jul 26 2009, 11:47 AM, said:

...... According to a moderator of Avira, both Avira Premium and MBAM Pro cannot run concurrently in real time mode.

Is it posted in an open Avira forum? and if so, can you get us a link ?