6 replies to this topic

[RLD]

I have the licensed version and its been working pretty much flawlessly...
I had the runtime error and did the uninstall/upgrade and thought everything was fixed.
Now when I bootup, MB starts and appears fine, I can click on the taskbar icon and the interface pops up and all looks good...
but overnight when my scan is scheduled something must happen.
The next morning I click on the taskbar icon and I get the "MB already running " popup.
My task manager shows 3 MB files running the .exe, the gui and the service files.
If I stop the .exe I can restart MB, bring up the interface and it shows it did not run the scan the previous night.
Any ideas?

[GT500]

Is MBAM capable of running a Quick Scan normally without crashing or freezing?

[RLD]

GT500, on Jul 25 2009, 05:07 PM, said:

Is MBAM capable of running a Quick Scan normally without crashing or freezing?

Yes.
How many MB files should running in windows task manager?
Thanks.

[yardbird]

I believe what GT500 means is, click on Malwarebytes & open the program, on the scanner tab, Perform a Quick Scan and report back if it works, or has an issue or freeze's up? then will discuss the task manager later please. Can you try the above now... regards..

[RLD]

yardbird, on Jul 25 2009, 06:38 PM, said:

I believe what GT500 means is, click on Malwarebytes & open the program, on the scanner tab, Perform a Quick Scan and report back if it works, or has an issue or freeze's up? then will discuss the task manager later please. Can you try the above now... regards..

Ok...I'll say it again ...yes it works.
It seems to be the next morning, after the scheduled scan should have run.
If I click on the icon in the taskbar it say "MB already running".
I then have to shut it down, from taskmanager, start it up, then I can get to the gui and it shows it has not run the scheduled scan.
Thanks

[RLD]

Happened again this morning.
Apparently the mbam.exe file should only be running when the gui is on screen.
When I click on the icon and it say "already running" it shows 2 mbam.exe files running in task manager.
If I terminate them I can then click on the icon, the gui appears and shows no scan has been run.
Yes, I can manually run the updates or scan.
Any one heard of this problem before?

Thanks.

[GT500]

Set your computer's clock to a few seconds before the scheduled scan is supposed to run, and let me know what happens. Don't forget to change the clock back after testing.