1 reply to this topic

[jash]

last week my laptop was infected. my wallpaper is now blue with binary code running through it and some message saying i have spyware. everytime i boot up i get a fake virus scan that i didnt DL trying to scan my comp. i was directed to this site to DL malwarebytes, and hijackthis. i installed malwarebytes and proceeded to do the scan however whatever has infected my computer stops the scan midway through and reboots my computer. I then installed hijackthis and scanned the computer and came up with 40 or so boxes. (here is where i feel i really messed up) i told hijackthis is fix/delete all boxes. (i wasnt sure what i was doing just wanted the virus gone) and now my computer wont boot up anymore. when i power up it says its loading vista and takes me to my windows log-in screen. when i type in my password it says it is loading my personal settings, then take me back to the windows vista start up and then back to windows log in. a continuos circle. what do i need to do to fix this and how do i carry out these tasks?

thanks for all/any help you are able to provide.
Jason

[Maniac]

Greetings.

To get you fixed up please follow the instructions here:
I'm infected - What do I do now?

And post your logs in a new topic here:
Malware Removal - HijackThis Logs

Please be sure not to install any software or use any removal or scanning tools exept those that you are
instructed to by the expert who will be assisting you as doing so can make their job much more difficult.

note: if for some reason you are unable to run some or any of the tools in the first link, then skip that step and move on to the next one.
If you can't even run HijackThis, then just post here: Malware Removal - HijackThis Logs describing your issues and an expert will reply with further instructions.

I hope I was helpful. Good luck and safe surfing.