1 reply to this topic

[jash]

i followed the intructions on this site rea. installing malwarebytes and hijackthis due to a virus i have. however now i am stuck. when i ran malwarebytes scan, the virus stopped my scan midway through and re-booted my comp (tried this several times) i then ran hijackthis and it came up with 40 or so files. me being uneducated with viruses and whatnot decided to fix/clear all the files shown to me by hijackthis. well, now i cant get past the windows start up screen to use my computer and i need help. when i turn on my comp. it will load windows xp, and take me to my windows log-in. once i type in my password it says its loading my personal settings..and then sends me right back to windows xp load and then back to windows log in. just a continuos circle. i dont know if this is the virus or my own fault since i fixed/cleared all files that hijackthis showed me. any help whatsoever on how to fix this would be greatly appreciated. i copy/pasted my first post below if any background is needed.

last week my laptop was infected. my wallpaper is now blue with binary code running through it and some message saying i have spyware. everytime i boot up i get a fake virus scan that i didnt DL trying to scan my comp. i was directed to this site to DL malwarebytes, and hijackthis. i installed malwarebytes and proceeded to do the scan however whatever has infected my computer stops the scan midway through and reboots my computer. I then installed hijackthis and scanned the computer and came up with 40 or so boxes. (here is where i feel i really messed up) i told hijackthis is fix/delete all boxes. (i wasnt sure what i was doing just wanted the virus gone) and now my computer wont boot up anymore. when i power up it says its loading vista and takes me to my windows log-in screen. when i type in my password it says it is loading my personal settings, then take me back to the windows vista start up and then back to windows log in. a continuos circle. what do i need to do to fix this and how do i carry out these tasks?

[sjpritch25]

Welcome to Malwarebytes !!!!



We need to see some additional information about what is happening in your machine.
Please perform the following scan:

• Download DDS by sUBs from one of the following links. Save it to your desktop.
  • DDS.scr
    
  • DDS.pif
• Double click on the DDS icon, allow it to run.
  
• A small box will open, with an explanation about the tool.
  
• When done, DDS will open two (2) logs
  1. DDS.txt
  2. Attach.txt
  
• Save both reports to your desktop.
  
• The instructions here ask you to attach the Attach.txt.
  
  
  
• Instead of attaching, please copy/past both logs into your next reply.
  
  
• Close the program window, and delete the program from your desktop.

Please note: You may have to disable any script protection running if the scan fails to run.
After downloading the tool, disconnect from the internet and disable all antivirus protection.
Run the scan, enable your A/V and reconnect to the internet.
Information on A/V control HERE


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Download RootRepeal:
http://rootrepeal.go.../RootRepeal.zip

• Extract the archive to a folder you create such as C:\RootRepeal
  
• Double-click RootRepeal.exe to launch the program (Vista users should right-click and select "Run as Administrator).
  
• Click the "File" tab (located at the bottom of the RootRepeal screen)
  
• Click the "Scan" button
  
• In the popup dialog, check the drives to be scanned - making sure to check your primary operating system drive - normally C:
  
• Click OK and the file scan will begin
  
• When the scan is done, there will be files listed, but most if not all of them will be legitimate
  
• Click the "Save Report" Button
  
• Save the log file to your Documents folder
  
• Post the content of the RootRepeal file scan log in your next reply.