28 replies to this topic

[Ryanking32]

When i start up malwarebytes ip protection usually starts it does not now when i click the ip protection is does not activate how do i actvate it please help

[prairie dog]

Ryanking32, on Aug 12 2009, 09:17 PM, said:

When i start up malwarebytes ip protection usually starts it does not now when i click the ip protection is does not activate how do i actvate it please help

Have you tried right clicking on the icon in the system tray and placing a check next to ip protection?

[Ryanking32]

yes i have also tried that

[prairie dog]

Ryanking32, on Aug 12 2009, 09:28 PM, said:

yes i have also tried that

Have a look at this thread

Quote

I was not able to check my IP Protection either, I also tried uninstalling and restarting, then re-installing the software with the same result. I finally got it working by doing this first:

First I clicked on Enable Protection (this turned off the protection)
Second I clicked on IP Protection (this put a check mark on it hence enableing it)
Third I clicked on Enable Protection once again (to enable it)

That seemed to work.

See if that works. If not, post back

[Ryanking32]

prairie dog, on Aug 12 2009, 10:38 PM, said:

Have a look at this thread




See if that works. If not, post back

I did not work i did the screen shot thing but its too big so i cant attach it

[prairie dog]

Ryanking32, on Aug 12 2009, 09:50 PM, said:

I did not work i did the screen shot thing but its too big so i cant attach it

Wait for one of the mods or experts to post. They will be able to assist you better. I'm out of ideas.

[Ryanking32]

ok i compressed the screen shot

Attached Files

•  untitled.bmp   450.05K   38 downloads

[prairie dog]

Ryanking32, on Aug 12 2009, 09:55 PM, said:

ok i compressed the screen shot

Have you tried uninstalling and reinstalling? if you do, be sure you have your license key for the re-installation.

1. Uninstall via add/remove
2. restart your computer
3 run this MBAM cleanup tool.
4.after running the clean up tool, it will ask you for another restart which you should do.
5 reinstall the latest version of MBAM from here

If that doesn't work, then i am really out of ideas and the mods or experts will have to take it from here

[Swandog46]

What version of Windows are you running?

Please post the contents of your protection log located at:
C:\Documents and Settings\All Users\Malwarebytes\Malwarebytes' Anti-Malware\Logs (Windows 2000/XP)
C:\ProgramData\Malwarebytes\Malwarebytes' Anti-Malware\Logs (Windows Vista)

[Ryanking32]

i tired the uninstall and it did not work and i cant find the logs in all users in c local disk

[Ryanking32]

wait never mind it sudddly went on sorry for the post i cant delete it thanks to prairie dog it worked.

[Ryanking32]

sorry to bother you guys but the problem started again i need help i really like mbam want to keep useing it

[Jacktivity]

Hi,

Please try again to post the logs that Swandog46 asked for. I see there was a little typo in the directory structure he gave you. Please look in C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs.

The Application Data folder is set to hidden by default, so you'll have to un-hide it if it isn't already. See here if you don't know how.

You can open them in notepad and copy and paste the log info into your reply

[cnm]

I thought my MBAM wasn't writing the blocked IPs in the logs.. but those logs at C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs do have the info.

I was trying to read them within MBAM but the Logs tab in MBAM shows different logs, namely scan logs.
Is there a way to read the Protection logs from inside MBAM?

[Ryanking32]

ok i got the log your right it was hidden


14:07:38 Owner MESSAGE Protection started successfully
14:07:39 Owner MESSAGE IP Protection started successfully
15:40:28 Owner MESSAGE Protection started successfully
15:40:30 Owner ERROR IP protection failed: PfBindInterfaceToIPAddress failed with error code 87
15:44:37 Owner ERROR IP protection failed: PfMakeLog failed with error code 85
15:44:39 Owner ERROR IP protection failed: PfMakeLog failed with error code 85
15:44:41 Owner ERROR IP protection failed: PfMakeLog failed with error code 85
15:44:50 Owner ERROR IP protection failed: PfMakeLog failed with error code 85
16:30:03 (null) MESSAGE Protection started successfully
16:30:44 (null) ERROR IP protection failed: PfBindInterfaceToIPAddress failed with error code 87
16:35:20 Owner ERROR IP protection failed: PfMakeLog failed with error code 85
16:40:06 Owner ERROR IP protection failed: PfMakeLog failed with error code 85
18:20:40 (null) MESSAGE Protection started successfully
21:00:36 (null) MESSAGE Protection started successfully
21:03:15 (null) ERROR IP protection failed: PfBindInterfaceToIPAddress failed with error code 87
21:32:14 Owner IP-BLOCK 219.149.10.38
21:32:23 Owner ERROR IP protection failed: PfMakeLog failed with error code 85
21:46:45 Owner IP-BLOCK 219.145.90.54

[TeMerc]

cnm, on Aug 13 2009, 04:33 PM, said:

I thought my MBAM wasn't writing the blocked IPs in the logs.. but those logs at C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs do have the info.

I was trying to read them within MBAM but the Logs tab in MBAM shows different logs, namely scan logs.
Is there a way to read the Protection logs from inside MBAM?

No, not at this time. Unsure if this will be considered as an option or not.

And welcome to the forum cnm.

[Jacktivity]

Quote

ok i got the log your right it was hidden

Thanks Ryanking32,

The developers may or may not ask for additional information.

By the way, is this the only problem you are having? Are you able to do automatic updates and scans? No other freezing issues?
If so, please have a look here for common problems, especially with other AV and Firewall programs.

[Swandog46]

Ryanking32, we can't help you if you don't make sure to answer all our questions! -- what version of Windows are you running? 32-bit Windows XP? 64-bit Windows Vista? It makes a big difference.

[Ryanking32]

Iam sorry guys i was out all day today there are no other problems and i am running 32-bit Windows XP

[Swandog46]

Sorry for the delay but I am still looking into this. Thank you for your patience!