2 replies to this topic

[briandouglas]

I have been using Malwarebytes successfully for a good while, but as of yesterday, I can no longer access the program. When I click to open the desk top icon, I get the following message: Windows cannot access the specified device, path, or file. You may not have the appropriate permission to access the item.
How do I fix this problem. I have XP.

[screen317]

Hi briandouglas and welcome to Malwarebytes.

Are you experiencing any malware-like symptoms?? Popups? Fake security programs?

Navigate to this file:

C:\program files\malwarebytes' anti-malware\mbam.exe

• Right-click it, and click Properties.
  
• Click the Security tab.
  
• Edit the Permissions as follows:
  
  • Click System then click Full Control under Allow.
    
  • Click Administrators then click Full Control under Allow.
    
  • Click Users then only click on Read & Execute and Read under Allow.
• Click OK on both windows.
  
• Restart your computer and see if MBAM will run now.

-screen317

[screen317]

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