8 replies to this topic

[timco5]

I have the google redirect issue as well and none of my anti malicious programs run (MS Defender, Malware, Avenger, SuperAntiSpyware, Advanced System Care etc) - Malware starts to run but ends after about 8 seconds and goes away.

[timco5]

RootRepeal doesn't appear to work

[GT500]

Do you have something on your computer called "System Security"?

[AdvancedSetup]

Scan and post logs - read note at bottom in green
If you're having Malware related issues with your computer that you're unable to resolve.

• Please read and follow the instructions provided here: I'm infected - What do I do now?
  
• If needed please post your logs in a NEW topic here: Malware Removal - HijackThis Logs
  
• When posting logs please do not use any Quote, Code, or other tags. Please copy/paste directly into your post and do not attach files unless requested.

• Please do not post any logs in the General forum. We do not work on any logs posted in the General forum.
  
• Please do not install any software or use any removal/scanning tool except for those you're requested to run by the Helper that will assist you.
  
• Using these other tools often makes the cleanup task more difficult and time consuming.
  
• If you have already submitted for assistance at one of the other support sites on the Internet then you should not post a new log here, you should stay working with the Helper from that site until the issue is resolved.
  
• Do not assume you're clean because you don't see something in the logs. Please wait until the person assisting you provides feedback.
  
• There are often many others that require asistance as well, so please be patient. If no one has responded within 48 hours then please go ahead and post a request for review

• NOTE: If for some reason you're unable to run some or any of the tools in the first link, then skip that step and move on to the next one. If you can't even run HijackThis, then just proceed and post a NEW topic as shown in the second link describing your issues and someone will assist you as soon as they can.

[timco5]

not sure what that is

[GT500]

timco5 said:

not sure what that is

If you don't know what System Security is, then that's a good thing.

Go ahead and follow AdvancedSetup's directions. Make sure to read that part in green at the end.

[timco5]

GT500, on Aug 22 2009, 06:12 AM, said:

If you don't know what System Security is, then that's a good thing.

Go ahead and follow AdvancedSetup's directions. Make sure to read that part in green at the end.

[timco5]

Bad got worse
tried Malwarbytes again - reinstalled it - ran for about 10 secs - tried to restart it get the the following error: Windows cannot access the specified device path or file. You may not have ahe appropriate permisions to access item.
Can't run RootRepeal get the following - error invalid PE image found
Can't scan with McAffee - Scanning has encountered a problem from which it cannot recover - here are the problem details: error starting on demand scanner
Can't run HJThis I get the same error that I get with MalWarebytes - Windows cannot access the specified device path or file. You may not have ahe appropriate permisions to access item.

[GT500]

timco5 said:

Can't run HJThis I get the same error that I get with MalWarebytes - Windows cannot access the specified device path or file. You may not have ahe appropriate permisions to access item.

OK, go ahead and make that topic in the our Malware Removal forum, and let them know that you can't run any of the utilities. Someone should give you instructions on how to do it in Safe Mode.