16 replies to this topic

[joefeyas]

I've seen simlar threads here and I have the same problem. Very frustrating.

Malwarebytes only runs for a few seconds when you first install it, but after that it wont even let you open it, it states: " Windows cannot access the specified path... You may not have the appropriate permissions to access it." AVG 8.5 wont run, Spybot S&D, ComboFix.exe, HijackThis, SuperAntiSpyware etc... None of it will run, I've tried in both safe mode and normal. Online scanners either crash or tell me I don;t have permission.

Any advice? TIA.

[llennnn16]

i have the same problem, but i was able to run Win32kDiag.exe after i renamed it to iexplorer.exe

Hey maybe there's your start to solving your problem. You can post the log here.

[joefeyas]

llennnn16, on Aug 28 2009, 10:27 PM, said:

i have the same problem, but i was able to run Win32kDiag.exe after i renamed it to iexplorer.exe

Hey maybe there's your start to solving your problem. You can post the log here.

I got Win32kDiag to run, thanks!


Here is the log:
Log file is located at: C:\Documents and Settings\Joe\Desktop\Win32kDiag.txt

WARNING: Could not get backup privileges!

Searching 'C:\WINDOWS'...



Found mount point : C:\WINDOWS\$hf_mig$\KB912812\KB912812

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\$hf_mig$\KB916281\KB916281

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\$hf_mig$\KB918899\KB918899

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\$hf_mig$\KB920213\KB920213

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\$hf_mig$\KB922760\KB922760

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\$hf_mig$\KB924496\KB924496

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\$hf_mig$\KB925454\KB925454

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\$hf_mig$\KB928090\KB928090

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\$hf_mig$\KB931768\KB931768

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\$hf_mig$\KB932168\KB932168

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\$hf_mig$\KB933566\KB933566

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\$hf_mig$\KB937143\KB937143

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\$hf_mig$\KB939653\KB939653

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\$hf_mig$\KB942615\KB942615

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\$hf_mig$\KB943460\KB943460

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\addins\addins

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\assembly\NativeImages_v2.0.50727_32\Temp\ZAP20D.tmp\ZAP20D.tmp

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\assembly\NativeImages_v2.0.50727_32\Temp\ZAP31A.tmp\ZAP31A.tmp

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\assembly\temp\temp

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\assembly\tmp\tmp

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\Config\Config

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\Connection Wizard\Connection Wizard

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\CSC\d1\d1

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\CSC\d2\d2

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\CSC\d3\d3

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\CSC\d4\d4

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\CSC\d5\d5

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\CSC\d6\d6

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\CSC\d7\d7

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\CSC\d8\d8

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\ime\chsime\applets\applets

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\ime\CHTIME\Applets\Applets

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\ime\imejp\applets\applets

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\ime\imejp98\imejp98

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\ime\imjp8_1\applets\applets

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\ime\imkr6_1\applets\applets

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\ime\imkr6_1\dicts\dicts

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\ime\shared\res\res

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\inf\OTHER\OTHER

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\Installer\$PatchCache$\Managed\0DC1503A46F231838AD88BCDDC8E8F7C\3.2.30729\3.2.30729

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\Installer\$PatchCache$\Managed\DC3BF90CC0D3D2F398A9A6D1762F70F3\2.2.30729\2.2.30729

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\java\classes\classes

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\java\trustlib\trustlib

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\Microsoft.NET\Framework\v1.1.4322\Temporary ASP.NET Files\Bind Logs\Bind Logs

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\Temporary ASP.NET Files\Temporary ASP.NET Files

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\msapps\msinfo\msinfo

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\PCHealth\ERRORREP\QHEADLES\QHEADLES

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\PCHealth\ERRORREP\QSIGNOFF\QSIGNOFF

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\PCHealth\HelpCtr\BATCH\BATCH

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\PCHealth\HelpCtr\Config\CheckPoint\CheckPoint

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\PCHealth\HelpCtr\HelpFiles\HelpFiles

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\PCHealth\HelpCtr\InstalledSKUs\InstalledSKUs

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\PCHealth\HelpCtr\System\DFS\DFS

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\PCHealth\HelpCtr\System\News\News

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\PCHealth\HelpCtr\System_OEM\System_OEM

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\PCHealth\HelpCtr\Temp\Temp

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\Registration\CRMLog\CRMLog

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\repair\Backup\ServiceState\ServiceState

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\security\logs\logs

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\SoftwareDistribution\AuthCabs\Downloaded\Downloaded

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\SoftwareDistribution\Download\355f788b6de8a3ec79e9aa172e6317f1\backup\backup

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\Sun\Java\Deployment\Deployment

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\SxsCaPendDel\SxsCaPendDel

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\1025\1025

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\1028\1028

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\1031\1031

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\1037\1037

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\1041\1041

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\1042\1042

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\1054\1054

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\2052\2052

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\3076\3076

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\3com_dmi\3com_dmi

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\Adobe\update\update

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\appmgmt\MACHINE\MACHINE

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\appmgmt\S-1-5-21-1177238915-73586283-839522115-1003\S-1-5-21-1177238915-73586283-839522115-1003

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\AVGUARD_43f9d413\AVGUARD_43f9d413

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\AVGUARD_442b3269\AVGUARD_442b3269

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\AVGUARD_442d2d7e\AVGUARD_442d2d7e

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\AVGUARD_442d6cf1\AVGUARD_442d6cf1

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\AVGUARD_442f221f\AVGUARD_442f221f

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\AVGUARD_574fdce6\AVGUARD_574fdce6

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\AVGUARD_5885641c\AVGUARD_5885641c

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\TempDir\TempDir

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\config\systemprofile\Application Data\Microsoft\SystemCertificates\My\Certificates\Certificates

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\config\systemprofile\Application Data\Microsoft\SystemCertificates\My\CRLs\CRLs

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\config\systemprofile\Application Data\Microsoft\SystemCertificates\My\CTLs\CTLs

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\config\systemprofile\Desktop\Desktop

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\config\systemprofile\Favorites\Favorites

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\config\systemprofile\My Documents\My Documents

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\config\systemprofile\NetHood\NetHood

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\config\systemprofile\PrintHood\PrintHood

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\config\systemprofile\Recent\Recent

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\dhcp\dhcp

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\drivers\disdn\disdn

Mount point destination : \Device\__max++>\^

Cannot access: C:\WINDOWS\system32\eventlog.dll

[1] 2004-08-04 01:56:44 55808 C:\WINDOWS\$NtServicePackUninstall$\eventlog.dll (Microsoft Corporation)

Attached Files

•  Win32kDiag.txt   11.52K   12 downloads

[sUBs]

Your Win32Diag log is incomplete.

[joefeyas]

sUBs, on Aug 29 2009, 03:05 AM, said:

Your Win32Diag log is incomplete.

Ok I ran it again -

Log file is located at: C:\Documents and Settings\Joe\Desktop\Win32kDiag.txt

WARNING: Could not get backup privileges!

Searching 'C:\WINDOWS'...



Found mount point : C:\WINDOWS\$hf_mig$\KB912812\KB912812

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\$hf_mig$\KB916281\KB916281

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\$hf_mig$\KB918899\KB918899

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\$hf_mig$\KB920213\KB920213

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\$hf_mig$\KB922760\KB922760

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\$hf_mig$\KB924496\KB924496

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\$hf_mig$\KB925454\KB925454

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\$hf_mig$\KB928090\KB928090

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\$hf_mig$\KB931768\KB931768

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\$hf_mig$\KB932168\KB932168

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\$hf_mig$\KB933566\KB933566

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\$hf_mig$\KB937143\KB937143

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\$hf_mig$\KB939653\KB939653

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\$hf_mig$\KB942615\KB942615

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\$hf_mig$\KB943460\KB943460

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\addins\addins

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\assembly\NativeImages_v2.0.50727_32\Temp\ZAP20D.tmp\ZAP20D.tmp

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\assembly\NativeImages_v2.0.50727_32\Temp\ZAP31A.tmp\ZAP31A.tmp

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\assembly\temp\temp

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\assembly\tmp\tmp

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\Config\Config

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\Connection Wizard\Connection Wizard

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\CSC\d1\d1

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\CSC\d2\d2

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\CSC\d3\d3

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\CSC\d4\d4

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\CSC\d5\d5

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\CSC\d6\d6

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\CSC\d7\d7

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\CSC\d8\d8

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\ime\chsime\applets\applets

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\ime\CHTIME\Applets\Applets

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\ime\imejp\applets\applets

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\ime\imejp98\imejp98

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\ime\imjp8_1\applets\applets

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\ime\imkr6_1\applets\applets

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\ime\imkr6_1\dicts\dicts

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\ime\shared\res\res

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\inf\OTHER\OTHER

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\Installer\$PatchCache$\Managed\0DC1503A46F231838AD88BCDDC8E8F7C\3.2.30729\3.2.30729

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\Installer\$PatchCache$\Managed\DC3BF90CC0D3D2F398A9A6D1762F70F3\2.2.30729\2.2.30729

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\java\classes\classes

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\java\trustlib\trustlib

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\Microsoft.NET\Framework\v1.1.4322\Temporary ASP.NET Files\Bind Logs\Bind Logs

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\Temporary ASP.NET Files\Temporary ASP.NET Files

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\msapps\msinfo\msinfo

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\PCHealth\ERRORREP\QHEADLES\QHEADLES

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\PCHealth\ERRORREP\QSIGNOFF\QSIGNOFF

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\PCHealth\HelpCtr\BATCH\BATCH

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\PCHealth\HelpCtr\Config\CheckPoint\CheckPoint

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\PCHealth\HelpCtr\HelpFiles\HelpFiles

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\PCHealth\HelpCtr\InstalledSKUs\InstalledSKUs

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\PCHealth\HelpCtr\System\DFS\DFS

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\PCHealth\HelpCtr\System\News\News

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\PCHealth\HelpCtr\System_OEM\System_OEM

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\PCHealth\HelpCtr\Temp\Temp

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\Registration\CRMLog\CRMLog

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\repair\Backup\ServiceState\ServiceState

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\security\logs\logs

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\SoftwareDistribution\AuthCabs\Downloaded\Downloaded

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\SoftwareDistribution\Download\355f788b6de8a3ec79e9aa172e6317f1\backup\backup

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\Sun\Java\Deployment\Deployment

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\SxsCaPendDel\SxsCaPendDel

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\1025\1025

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\1028\1028

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\1031\1031

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\1037\1037

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\1041\1041

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\1042\1042

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\1054\1054

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\2052\2052

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\3076\3076

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\3com_dmi\3com_dmi

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\Adobe\update\update

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\appmgmt\MACHINE\MACHINE

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\appmgmt\S-1-5-21-1177238915-73586283-839522115-1003\S-1-5-21-1177238915-73586283-839522115-1003

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\AVGUARD_43f9d413\AVGUARD_43f9d413

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\AVGUARD_442b3269\AVGUARD_442b3269

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\AVGUARD_442d2d7e\AVGUARD_442d2d7e

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\AVGUARD_442d6cf1\AVGUARD_442d6cf1

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\AVGUARD_442f221f\AVGUARD_442f221f

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\AVGUARD_574fdce6\AVGUARD_574fdce6

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\AVGUARD_5885641c\AVGUARD_5885641c

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\TempDir\TempDir

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\config\systemprofile\Application Data\Microsoft\SystemCertificates\My\Certificates\Certificates

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\config\systemprofile\Application Data\Microsoft\SystemCertificates\My\CRLs\CRLs

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\config\systemprofile\Application Data\Microsoft\SystemCertificates\My\CTLs\CTLs

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\config\systemprofile\Desktop\Desktop

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\config\systemprofile\Favorites\Favorites

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\config\systemprofile\My Documents\My Documents

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\config\systemprofile\NetHood\NetHood

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\config\systemprofile\PrintHood\PrintHood

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\config\systemprofile\Recent\Recent

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\dhcp\dhcp

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\drivers\disdn\disdn

Mount point destination : \Device\__max++>\^

Cannot access: C:\WINDOWS\system32\eventlog.dll

[1] 2004-08-04 01:56:44 55808 C:\WINDOWS\$NtServicePackUninstall$\eventlog.dll (Microsoft Corporation)

[1] 2008-04-13 20:11:53 56320 C:\WINDOWS\ServicePackFiles\i386\eventlog.dll (Microsoft Corporation)

[1] 2008-04-13 20:11:53 63488 C:\WINDOWS\system32\eventlog.dll ()

[2] 2008-04-13 20:11:53 56320 C:\WINDOWS\system32\logevent.dll (Microsoft Corporation)



Found mount point : C:\WINDOWS\system32\export\export

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\GroupPolicy\User\User

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\IME\CINTLGNT\CINTLGNT

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\IME\PINTLGNT\PINTLGNT

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\IME\TINTLGNT\TINTLGNT

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\LogFiles\WUDF\WUDF

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\Macromed\update\update

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\mui\dispspec\dispspec

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\NtmsData\Export\Export

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\oobe\html\ispsgnup\ispsgnup

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\oobe\html\oemcust\oemcust

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\oobe\html\oemhw\oemhw

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\oobe\html\oemreg\oemreg

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\oobe\sample\sample

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\ShellExt\ShellExt

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\spool\PRINTERS\PRINTERS

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\wbem\mof\bad\bad

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\wbem\mof\good\good

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\wbem\snmp\snmp

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\wins\wins

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\xircom\xircom

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\Temp\AVSETUP_4a297fcd\AVSETUP_4a297fcd

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\Temp\Google Toolbar\Google Toolbar

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\WinSxS\InstallTemp\InstallTemp

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\WinSxS\x86_Microsoft.VC80.CRT_1fc8b3b9a1e18e3b_8.0.50727.1433_x-ww_5cf844d2\x86_Microsoft.VC80.CRT_1fc8b3b9a1e18e3b_8.0.50727.1433_x-ww_5cf844d2

Mount point destination : \Device\__max++>\^



Finished!

Attached Files

•  Win32kDiag.txt   14.73K   14 downloads

[sUBs]

• Download The Avenger2 by SwanDog46.
  
• Unzip avenger.exe to your desktop.
  
• Copy the text in the following codebox by selecting all of it, and pressing (<Control> + C) or by right clicking and selecting "Copy"
  

  Files to move:
  C:\WINDOWS\system32\logevent.dll| C:\WINDOWS\system32\eventlog.dll

• Now start The Avenger2 by double clicking avenger.exe on your desktop.
  
• Read the prompt that appears, and press OK.
  
• Paste the script into the textbox that appears, using (<Control> + V) or by right clicking and choosing "Paste".
  
• Press the "Execute" button.
  
• You will be presented with 2 confirmation prompts. Select yes on each. Your system will reboot.
  Note: It is possible that Avenger will reboot your system TWICE.
  
• Upon reboot, a command prompt window will appear on your screen for a few seconds, and then Avenger's log will open. Please paste that log here in your next post.

[joefeyas]

Thank you. I followed these directions and this is the contnets of the Avenger Logfile:

Logfile of The Avenger Version 2.0, © by Swandog46
http://swandog46.geekstogo.com

Platform: Windows XP

*******************

Script file opened successfully.
Script file read successfully.

Backups directory opened successfully at C:\Avenger

*******************

Beginning to process script file:

Rootkit scan active.
No rootkits found!

File move operation "C:\WINDOWS\system32\logevent.dll|C:\WINDOWS\system32\eventlog.dll" completed successfully.

Completed script processing.

*******************

Finished! Terminate.

Attached Files

•  avenger.txt   1.09K   16 downloads

[sUBs]

1) Please download this file

2) Place fr33.exe into MBAM's folder - C:\Program Files\Malwarebytes' Anti-Malware\

3) Locate and then using your mouse, drag mbam.exe into fr33.exe. That shall free mbam.exe

4) Then do a scan & show us the resultant log

[joefeyas]

sUBs, on Aug 29 2009, 10:33 AM, said:

Please download this file

Place fr33.exe into MBAM's folder - C:\Program Files\Malwarebytes' Anti-Malware\

Locate and then using your mouse, drag mbam.exe into fr33.exe. That shall free mbam.exe

Then do a scan & show us the resultant log

I had uninstalled MAlwarebytes before starting this process, so I downloaded and installled the latest version. It was able to run & update without using fr33.exe Here is the log:

Malwarebytes' Anti-Malware 1.40
Database version: 2712
Windows 5.1.2600 Service Pack 3

8/29/2009 10:54:19 AM
mbam-log-2009-08-29 (10-54-19).txt

Scan type: Quick Scan
Objects scanned: 115139
Time elapsed: 10 minute(s), 48 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 6
Registry Values Infected: 4
Registry Data Items Infected: 9
Folders Infected: 0
Files Infected: 3

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CLASSES_ROOT\setup.player (Spyware.MarketScore) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\setup.player.2k2 (Spyware.MarketScore) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{35b7e48b-9d81-4c6c-9578-5fd4f620d886} (Spyware.MarketScore) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{35b7e48b-9d81-4c6c-9578-5fd4f620d886} (Spyware.MarketScore) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{35b7e48b-9d81-4c6c-9578-5fd4f620d886} (Spyware.MarketScore) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\dslcnnct (Trojan.Vundo) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\hepurajeve (Trojan.Vundo.H) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\cpmd790e27c (Trojan.Vundo.H) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\idstrf (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\WINID (Malware.Trace) -> Quarantined and deleted successfully.

Registry Data Items Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Security Center\AntiVirusDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Security Center\FirewallDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Security Center\UpdatesDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\AntiVirusDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\FirewallDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\UpdatesDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\NoFolderOptions (Hijack.FolderOptions) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Policies\Microsoft\Internet Explorer\Control Panel\Homepage (Hijack.Homepage) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Userinit (Hijack.Userinit) -> Bad: (C:\WINDOWS\system32\userinit.exe,C:\WINDOWS\sorry.exe) Good: (Userinit.exe) -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
C:\RECYCLER\S-1-5-21-1177238915-73586283-839522115-1003\Dc18.exe (Trojan.Dropper) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\rasefaki.exe (Rogue.TotalSecurity2009) -> Quarantined and deleted successfully.
C:\RECYCLER\ADAPT_Installer.exe (Heuristics.Malware) -> Quarantined and deleted successfully.

Attached Files

•  mbam_log_2009_08_29__10_54_04_.txt   3.38K   15 downloads

[sUBs]

That's very good. Now visit this webpage for instructions for downloading and running ComboFix:

http://www.bleepingc...to-use-combofix

Post the log from ComboFix when you've accomplished that.

Also let me know how the machine is behaving now

[joefeyas]

sUBs, on Aug 29 2009, 11:27 AM, said:

That's very good. Now visit this webpage for instructions for downloading and running ComboFix:

http://www.bleepingc...to-use-combofix

Post the log from ComboFix when you've accomplished that.

Also let me know how the machine is behaving now

The PC is wokring good now, google no longer redirects and antivir is once again enabled. The only lingering probem is that some of the security programs (e.g. SuperAntiSpyware) still give me permissions errors when I try to start them.

Here is my combo fix log:
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{1D4C8A81-B7AC-460A-8C23-98713C41D6B3}]
@Denied: (A 2) (Everyone)
@="IFlashBroker3"

[HKEY_LOCAL_MACHINE\software\Classes\Interface\{1D4C8A81-B7AC-460A-8C23-98713C41D6B3}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"

[HKEY_LOCAL_MACHINE\software\Classes\Interface\{1D4C8A81-B7AC-460A-8C23-98713C41D6B3}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'winlogon.exe'(724)
c:\program files\SUPERAntiSpyware\SASWINLO.dll
c:\windows\system32\WININET.dll

- - - - - - - > 'explorer.exe'(360)
c:\windows\system32\WININET.dll
c:\windows\system32\ieframe.dll
c:\windows\system32\webcheck.dll
c:\windows\system32\WPDShServiceObj.dll
c:\windows\system32\PortableDeviceTypes.dll
c:\windows\system32\PortableDeviceApi.dll
.
------------------------ Other Running Processes ------------------------
.
c:\program files\Avira\AntiVir Desktop\avguard.exe
c:\program files\Java\jre6\bin\jqs.exe
c:\program files\Common Files\Motive\McciCMService.exe
c:\windows\system32\nvsvc32.exe
c:\windows\system32\rundll32.exe
c:\windows\system32\rundll32.exe
c:\program files\iPod\bin\iPodService.exe
c:\windows\system32\wscntfy.exe
.
**************************************************************************
.
Completion time: 2009-08-29 12:14 - machine was rebooted
ComboFix-quarantined-files.txt 2009-08-29 16:14

Pre-Run: 30,003,097,600 bytes free
Post-Run: 31,211,450,368 bytes free

WindowsXP-KB310994-SP2-Pro-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Professional" /fastdetect /NoExecute=OptIn

231 --- E O F --- 2009-08-27 07:00

Attached Files

•  ComboFix.txt   16.24K   12 downloads

[sUBs]

Quote

The only lingering probem is that some of the security programs (e.g. SuperAntiSpyware) still give me permissions errors when I try to start them.

Drag/Drop each of those programs into Fr33. It's designed to unlock those files.


---------------


Using Internet Explorer, visit http://www.kaspersky.com/service?chapter=161739400

Vista users right click on the Internet Explorer shortcut, and choose Run As Administrator.

**Note**

To optimize scanning time and produce a more sensible report for review:

• Close any open programs
  
• Turn off the real time scanner of any existing antivirus program while performing the online scan.

Click Accept, when prompted to download and install the program files and database of malware definitions.

• Click Run at the Security prompt.
  
• The program will then begin downloading and installing and will also update the database.
  
• Please be patient as this can take several minutes.
  
• Once the update is complete, click on My Computer under the green Scan bar to the left to start the scan.
  
• Once the scan is complete, it will display if your system has been infected. It does not provide an option to clean/disinfect. We only require a report from it.
  
• Do NOT be alarmed by what you see in the report. Many of the finds have likely been quarantined.
  
• Click View scan report at the bottom.
  
• Click the Save Report As... button.
  
• Click the Save as Text button to save the file to your desktop so that you may post it in your next reply.

[joefeyas]

sUBs, on Aug 29 2009, 12:29 PM, said:

Drag/Drop each of those programs into Fr33. It's designed to unlock those files.


---------------


Using Internet Explorer, visit <a href="http://www.kaspersky.com/service?chapter=161739400" target="_blank">http://www.kaspersky.com/service?chapter=161739400 </a>

Vista users right click on the Internet Explorer shortcut, and choose Run As Administrator.

**Note**

To optimize scanning time and produce a more sensible report for review:

• Close any open programs
  
• Turn off the real time scanner of any existing antivirus program while performing the online scan.

Click Accept, when prompted to download and install the program files and database of malware definitions.

• Click Run at the Security prompt.
  
• The program will then begin downloading and installing and will also update the database.
  
• Please be patient as this can take several minutes.
  
• Once the update is complete, click on My Computer under the green Scan bar to the left to start the scan.
  
• Once the scan is complete, it will display if your system has been infected. It does not provide an option to clean/disinfect. We only require a report from it.
  
• Do NOT be alarmed by what you see in the report. Many of the finds have likely been quarantined.
  
• Click View scan report at the bottom.
  
• Click the Save Report As... button.
  
• Click the Save as Text button to save the file to your desktop so that you may post it in your next reply.

Kaspersky didn't detect any threats. When I clicked on the report tab the listbox was empty. When I tried to go back to the to scan to vew results it just reset and started a new scan.

[sUBs]

Do you still have any issues with this machine?

[joefeyas]

sUBs, on Aug 30 2009, 10:12 AM, said:

Do you still have any issues with this machine?

I'm not seeing any issues at this point.

[sUBs]

Now that your system is clean, kindly follow these simple steps in order to keep your computer clean and secure:

• Uninstall ComboFix ... do not skip this step
  This process will perform some post cleanup measures.
  Do this by going to to Start > Run & typing in ComboFix /u
  
  
  
  
• ANTIVIRUS SOFTWARE
  It is imperative that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.
  
  
  
  
• Microsoft Windows Update → http://www.windowsupdate.com
  Visit regularly. This will ensure your computer always has the latest security updates. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.
  
  
  
• http://www.mozilla.o...oducts/firefox/ - Firefox - Use this alternate browser. Whilst Internet Explorer is not a bad browser, almost every exploit crafted is targeted to take advantage of an IE weakness.
  
  
  
• http://java.com/en/index.jsp - Sun's Java - It's much more secure than Microsoft's Java Virtual Machine.
  
  
  
• http://www.aumha.org...erunt-setup.exe - ERUNT - A useful freeware utility for users of Windows 2000/XP. It's made up of two parts - ERUNT & NTREGOPT.
  
  ERUNT will create daily complete backups of your computer's Registry. Whilst System Restore does the same thing, a corrupt registry file may prevent Windows from booting & this effectively renders disables System Restore. With ERUNT, you're able to restore the damaged Registry.
  
  NTREGOPT works by recreating each registry hive "from scratch", thus removing any slack space that may be left from previously modified or deleted keys. In other words, it compacts the Registry to a small size which allows Windows to load & perform faster.

To find out more information about how you got infected in the first place and some great guidelines to follow to prevent future infections you can read this article by Tony Klein - http://www.spywarein...showtopic=60955

After doing all these, your system will be optimised against future threats.
.
Have a safe & happy computing day.

Kindly respond to this thread once more so we can mark this thread as resolved.

[joefeyas]

sUBs, on Aug 30 2009, 11:00 AM, said:

Now that your system is clean, kindly follow these simple steps in order to keep your computer clean and secure:

• Uninstall ComboFix ... do not skip this step
  This process will perform some post cleanup measures.
  Do this by going to to Start > Run & typing in ComboFix /u
  
  
  
  
• ANTIVIRUS SOFTWARE
  It is imperative that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.
  
  
  
  
• Microsoft Windows Update → http://www.windowsupdate.com
  Visit regularly. This will ensure your computer always has the latest security updates. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.
  
  
  
• http://www.mozilla.o...oducts/firefox/ - Firefox - Use this alternate browser. Whilst Internet Explorer is not a bad browser, almost every exploit crafted is targeted to take advantage of an IE weakness.
  
  
  
• http://java.com/en/index.jsp - Sun's Java - It's much more secure than Microsoft's Java Virtual Machine.
  
  
  
• http://www.aumha.org...erunt-setup.exe - ERUNT - A useful freeware utility for users of Windows 2000/XP. It's made up of two parts - ERUNT & NTREGOPT.
  
  ERUNT will create daily complete backups of your computer's Registry. Whilst System Restore does the same thing, a corrupt registry file may prevent Windows from booting & this effectively renders disables System Restore. With ERUNT, you're able to restore the damaged Registry.
  
  NTREGOPT works by recreating each registry hive "from scratch", thus removing any slack space that may be left from previously modified or deleted keys. In other words, it compacts the Registry to a small size which allows Windows to load & perform faster.

To find out more information about how you got infected in the first place and some great guidelines to follow to prevent future infections you can read this article by Tony Klein - http://www.spywarein...showtopic=60955

After doing all these, your system will be optimised against future threats.
.
Have a safe & happy computing day.

Kindly respond to this thread once more so we can mark this thread as resolved.

My PC is running fine now. I've scanned several times with various online/offline scanners and found no threats (Yay!)

Thank you for all your help.

Attached Files

•  kaspScanRpt.txt   854bytes   21 downloads