2 replies to this topic

[drbob]

Hi,

I have a customer computer that was badly infected with System Security errors. Malwarebytes removed all but two virus files: \\?\windowsroot\systemroot\sytem32\geyekrrirttpfn.dll (module and file?). The file is removed repeatedly by a scan but the next boot appears again. I downloaded and tried rootrepeal. It identified the presence of a rootkit but would not show the file locations due to sector mismatch errors. The computer is an HP Pavillion with a recovery partition. The only antivirus is Windows Defender.

would you please advise on the next steps?

Best Regards,
Dr. Bob

[GT500]

What version of Windows?

[AdvancedSetup]

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