1 reply to this topic

[tommykil123]

I have this computer that is very infected. Normally this would be no problem as i have malawarebyte anti-malaware with me.. however as soon as i tried to scan the program would shut down on me.. as well as spybot.. Please help..

Also as soon as i start my computer the following message appears...
RUNDLL
Error loading tapi.nfo the specifed module could not be found

Additionally when i try to run anti virus programs and such to scan the following appears..
Windows cannot access the specified device, path, or file. You may not have the appropiate permissions to access the item.

Furthermore i have this application error message that pops up every time i start my computer.
Its says,
Exception EAcessVioltion in module WZSZXrrvwfirtbvqktuyyfhacsychhrejteed.dll at 000889B3. Access violation at addresss 00DB89B3 in module 'WZSZXrrvwfirtbvqktuyyfhacsychhrejteed.dll'. Read of address 00000008.

Please help ASAp

[prairie dog]

Hi and welcome to the forum!


Scan and post logs - read note at bottom in green
If you're having Malware related issues with your computer that you're unable to resolve.

1. Please read and follow the instructions provided here: I'm infected - What do I do now?
2. If needed please post your logs in a NEW topic here: Malware Removal - HijackThis Logs
3. When posting logs please do not use any Quote, Code, or other tags. Please copy/paste directly into your post and do not attach files unless requested.


* Please do not post any logs in the General forum. We do not work on any logs posted in the General forum.
* Please do not install any software or use any removal/scanning tool except for those you're requested to run by the Helper that will assist you.
* Using these other tools often makes the cleanup task more difficult and time consuming.
* If you have already submitted for assistance at one of the other support sites on the Internet then you should not post a new log here, you should stay working with the Helper from that site until the issue is resolved.
* Do not assume you're clean because you don't see something in the logs. Please wait until the person assisting you provides feedback.
* There are often many others that require asistance as well, so please be patient. If no one has responded within 48 hours then please go ahead and post a request for review


* NOTE: If for some reason you're unable to run some or any of the tools in the first link, then skip that step and move on to the next one. If you can't even run HijackThis, then just proceed and post a NEW topic as shown in the second link describing your issues and someone will assist you as soon as they can