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#1
tw1st

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Alright,

Long story short, I share a PC with someone at work, and they loaded my workstation up with viruses and spyware over the weekend.

I cant run malware, spybot, hijack.... nothing....every single program I attempt to run gets an error message, and closes out.

only info I have is from what I've seen in task manager.

a.exe
b.exe
wscsvc32.exe ( deleted, file from system32 )
svahosts.exe ( something around this name )

my sysmantec does not detect any viruses, I have no idea what to do. I am at work right now, and unable to work because i cant use anything on my PC. Please, what do I do? I will even send $20 paypal to the person that can help me fix my pc.

#2
tw1st

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View Posttw1st, on Sep 8 2009, 02:32 PM, said:

Alright,

Long story short, I share a PC with someone at work, and they loaded my workstation up with viruses and spyware over the weekend.

I cant run malware, spybot, hijack.... nothing....every single program I attempt to run gets an error message, and closes out.

only info I have is from what I've seen in task manager.

a.exe
b.exe
wscsvc32.exe ( deleted, file from system32 )
svahosts.exe ( something around this name )

my sysmantec does not detect any viruses, I have no idea what to do. I am at work right now, and unable to work because i cant use anything on my PC. Please, what do I do? I will even send $20 paypal to the person that can help me fix my pc.

i forgot to mention, that i also tried safe mode, same results. and i even wanted to restore my system to a previous time, but all of my previous restores are gone.... i have absolutely no idea where to go from here.

#3
tw1st

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View Posttw1st, on Sep 8 2009, 02:35 PM, said:

i forgot to mention, that i also tried safe mode, same results. and i even wanted to restore my system to a previous time, but all of my previous restores are gone.... i have absolutely no idea where to go from here.

alright, so i managed to clean up my pc a little, i can open every exe file (exept MB and SB). I am still infected though....

tried using fr33.exe to run malwarebytes, and it juts says "ok" in the promp and sits.

i can open malware bytes in safe mode now, but as soon i i hit quick scan the program closes.

#4
tw1st

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View Posttw1st, on Sep 8 2009, 03:39 PM, said:

alright, so i managed to clean up my pc a little, i can open every exe file (exept MB and SB). I am still infected though....

tried using fr33.exe to run malwarebytes, and it juts says "ok" in the promp and sits.

i can open malware bytes in safe mode now, but as soon i i hit quick scan the program closes.

The one thing i can run is that Win32kDiag.exe, this is the log it produced:

Log file is located at: C:\Documents and Settings\admin\Desktop\Win32kDiag.txt

WARNING: Could not get backup privileges!

Searching 'C:\WINDOWS'...



Found mount point : C:\WINDOWS\$hf_mig$\KB920213\KB920213

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\$hf_mig$\KB929969\KB929969

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\$hf_mig$\KB931784\KB931784

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\$hf_mig$\KB932168\KB932168

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\$hf_mig$\KB933566\KB933566

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\$hf_mig$\KB933729\KB933729

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\$hf_mig$\KB943460\KB943460

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\addins\addins

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\assembly\NativeImages_v2.0.50727_32\Temp\ZAP11.tmp\ZAP11.tmp

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\assembly\NativeImages_v2.0.50727_32\Temp\ZAP1D7.tmp\ZAP1D7.tmp

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\assembly\NativeImages_v2.0.50727_32\Temp\ZAP7B2.tmp\ZAP7B2.tmp

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\assembly\NativeImages_v2.0.50727_32\Temp\ZAP865.tmp\ZAP865.tmp

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\assembly\NativeImages_v2.0.50727_32\Temp\ZAP94E.tmp\ZAP94E.tmp

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\assembly\NativeImages_v2.0.50727_32\Temp\ZAP96E.tmp\ZAP96E.tmp

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\assembly\NativeImages_v2.0.50727_32\Temp\ZAP993.tmp\ZAP993.tmp

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\assembly\NativeImages_v2.0.50727_32\Temp\ZAPDD.tmp\ZAPDD.tmp

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\assembly\NativeImages_v2.0.50727_32\Temp\ZAPF3.tmp\ZAPF3.tmp

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\assembly\temp\temp

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\assembly\tmp\tmp

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\Cache\Cache

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\Config\Config

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\Connection Wizard\Connection Wizard

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\CSC\d1\d1

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\CSC\d2\d2

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\CSC\d3\d3

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\CSC\d4\d4

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\CSC\d5\d5

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\CSC\d6\d6

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\CSC\d7\d7

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\CSC\d8\d8

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\ftpcache\ftpcache

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\ie8updates\ie8updates

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\ime\chsime\applets\applets

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\ime\CHTIME\Applets\Applets

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\ime\imejp\applets\applets

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\ime\imejp98\imejp98

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\ime\imjp8_1\applets\applets

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\ime\imkr6_1\applets\applets

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\ime\imkr6_1\dicts\dicts

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\ime\shared\res\res

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\Installer\$PatchCache$\Managed\0DC1503A46F231838AD88BCDDC8E8F7C\3.2.30729\3.2.30729

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\Installer\$PatchCache$\Managed\68AB67CA3301004F7706000000000030\8.0.0\8.0.0

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\Installer\$PatchCache$\Managed\DC3BF90CC0D3D2F398A9A6D1762F70F3\2.2.30729\2.2.30729

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\java\trustlib\trustlib

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\Microsoft.NET\Framework\v1.1.4322\Temporary ASP.NET Files\Bind Logs\Bind Logs

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\Temporary ASP.NET Files\Temporary ASP.NET Files

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\Minidump\Minidump

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\msapps\msinfo\msinfo

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\pchealth\ERRORREP\QHEADLES\QHEADLES

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\pchealth\ERRORREP\QSIGNOFF\QSIGNOFF

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\pchealth\helpctr\batch\batch

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\pchealth\helpctr\Config\CheckPoint\CheckPoint

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\pchealth\helpctr\HelpFiles\HelpFiles

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\pchealth\helpctr\InstalledSKUs\InstalledSKUs

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\pchealth\helpctr\System\DFS\DFS

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\pchealth\helpctr\System\News\News

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\pchealth\helpctr\Temp\Temp

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\PIF\PIF

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\Registration\CRMLog\CRMLog

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\repair\Backup\ServiceState\ServiceState

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\security\logs\logs

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\SoftwareDistribution\AuthCabs\Downloaded\Downloaded

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\SoftwareDistribution\Download\493760be868721503b9abd615f71e312\backup\backup

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\SoftwareDistribution\Download\88a28ec3847c01e056ff4268caaa255d\backup\backup

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\SoftwareDistribution\SelfUpdate\Registered\Registered

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\Sun\Java\Deployment\Deployment

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\SxsCaPendDel\SxsCaPendDel

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\1025\1025

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\1028\1028

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\1031\1031

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\1037\1037

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\1041\1041

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\1042\1042

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\1054\1054

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\2052\2052

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\3076\3076

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\3com_dmi\3com_dmi

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\appmgmt\MACHINE\MACHINE

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\appmgmt\S-1-5-21-776561741-1788223648-682003330-1003\S-1-5-21-776561741-1788223648-682003330-1003

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\config\systemprofile\Application Data\Adobe\Flash Player\AssetCache\FCL82N8F\FCL82N8F

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\config\systemprofile\Application Data\Macromedia\Flash Player\#SharedObjects\UF3M7T79\as1.suitesmart.com\_f5e.swf\_f5e.swf

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\config\systemprofile\Application Data\Microsoft\Media Player\Media Player

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\config\systemprofile\Application Data\Microsoft\SystemCertificates\My\Certificates\Certificates

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\config\systemprofile\Application Data\Microsoft\SystemCertificates\My\CRLs\CRLs

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\config\systemprofile\Application Data\Microsoft\SystemCertificates\My\CTLs\CTLs

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\config\systemprofile\Favorites\Favorites

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\config\systemprofile\Local Settings\Application Data\BS_Player\Logs\Logs

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\config\systemprofile\Local Settings\Application Data\BS_Player\MyStuffComponents\MyStuffComponents

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\config\systemprofile\Local Settings\Application Data\BS_Player\UserDefinedItems\UserDefinedItems

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\config\systemprofile\Local Settings\Application Data\Conduit\Community Alerts\Log\Log

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\config\systemprofile\Local Settings\Application Data\Microsoft\CD Burning\CD Burning

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\config\systemprofile\Local Settings\Application Data\Microsoft\Office\12.0\12.0

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\config\systemprofile\Local Settings\Application Data\Microsoft\Office\Groove\System\System

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\config\systemprofile\Local Settings\Application Data\Microsoft\Office\Groove\User\User

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\config\systemprofile\Local Settings\Temp\Temp

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\config\systemprofile\My Documents\My Documents

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\config\systemprofile\NetHood\NetHood

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\config\systemprofile\PrintHood\PrintHood

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\config\systemprofile\Recent\Recent

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\dhcp\dhcp

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\drivers\disdn\disdn

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\drivex\drivex

Mount point destination : \Device\__max++>\^

Cannot access: C:\WINDOWS\system32\eventlog.dll

[1] 2004-08-04 06:00:00 55808 C:\WINDOWS\$NtServicePackUninstall$\eventlog.dll (Microsoft Corporation)

[1] 2008-04-13 20:11:53 56320 C:\WINDOWS\ServicePackFiles\i386\eventlog.dll (Microsoft Corporation)

[1] 2008-04-13 20:11:53 61952 C:\WINDOWS\system32\eventlog.dll ()

[2] 2008-04-13 20:11:53 56320 C:\WINDOWS\system32\logevent.dll (Microsoft Corporation)



Found mount point : C:\WINDOWS\system32\export\export

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\GroupPolicy\Machine\Machine

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\GroupPolicy\User\User

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\IME\CINTLGNT\CINTLGNT

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\IME\PINTLGNT\PINTLGNT

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\IME\TINTLGNT\TINTLGNT

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\mui\dispspec\dispspec

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\NtmsData\Export\Export

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\oobe\html\ispsgnup\ispsgnup

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\oobe\html\oemcust\oemcust

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\oobe\html\oemhw\oemhw

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\oobe\html\oemreg\oemreg

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\oobe\sample\sample

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\ShellExt\ShellExt

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\spool\drivers\WIN40\WIN40

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\spool\PRINTERS\PRINTERS

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\wbem\mof\bad\bad

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\wbem\mof\good\good

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\wbem\snmp\snmp

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\wins\wins

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\xircom\xircom

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\WinSxS\InstallTemp\InstallTemp

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\WinSxS\x86_Microsoft.VC80.CRT_1fc8b3b9a1e18e3b_8.0.50727.1433_x-ww_5cf844d2\x86_Microsoft.VC80.CRT_1fc8b3b9a1e18e3b_8.0.50727.1433_x-ww_5cf844d2

Mount point destination : \Device\__max++>\^



Finished!

#5
LonnyRJ

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Welcome to the forum tw1st

Have you already ran Win32kDiag using this method ?
Go start run copy then paste in the line below and press enter
"%userprofile%\desktop\Win32kDiag.exe" -r -f
A log should open when it is finished, post it.

#6
AdvancedSetup

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Due to the lack of feedback this Topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

The fixes and advice in this thread are for this machine only. Do not apply the instructions from this thread to your own machine. Please start a new thread describing your issue and someone will be along to assist you.
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