Alright,
Long story short, I share a PC with someone at work, and they loaded my workstation up with viruses and spyware over the weekend.
I cant run malware, spybot, hijack.... nothing....every single program I attempt to run gets an error message, and closes out.
only info I have is from what I've seen in task manager.
a.exe
b.exe
wscsvc32.exe ( deleted, file from system32 )
svahosts.exe ( something around this name )
my sysmantec does not detect any viruses, I have no idea what to do. I am at work right now, and unable to work because i cant use anything on my PC. Please, what do I do? I will even send $20 paypal to the person that can help me fix my pc.
#1
Posted 08 September 2009 - 01:32 PM
#2
Posted 08 September 2009 - 01:35 PM
tw1st, on Sep 8 2009, 02:32 PM, said:
Alright,
Long story short, I share a PC with someone at work, and they loaded my workstation up with viruses and spyware over the weekend.
I cant run malware, spybot, hijack.... nothing....every single program I attempt to run gets an error message, and closes out.
only info I have is from what I've seen in task manager.
a.exe
b.exe
wscsvc32.exe ( deleted, file from system32 )
svahosts.exe ( something around this name )
my sysmantec does not detect any viruses, I have no idea what to do. I am at work right now, and unable to work because i cant use anything on my PC. Please, what do I do? I will even send $20 paypal to the person that can help me fix my pc.
Long story short, I share a PC with someone at work, and they loaded my workstation up with viruses and spyware over the weekend.
I cant run malware, spybot, hijack.... nothing....every single program I attempt to run gets an error message, and closes out.
only info I have is from what I've seen in task manager.
a.exe
b.exe
wscsvc32.exe ( deleted, file from system32 )
svahosts.exe ( something around this name )
my sysmantec does not detect any viruses, I have no idea what to do. I am at work right now, and unable to work because i cant use anything on my PC. Please, what do I do? I will even send $20 paypal to the person that can help me fix my pc.
i forgot to mention, that i also tried safe mode, same results. and i even wanted to restore my system to a previous time, but all of my previous restores are gone.... i have absolutely no idea where to go from here.
#3
Posted 08 September 2009 - 02:39 PM
tw1st, on Sep 8 2009, 02:35 PM, said:
i forgot to mention, that i also tried safe mode, same results. and i even wanted to restore my system to a previous time, but all of my previous restores are gone.... i have absolutely no idea where to go from here.
alright, so i managed to clean up my pc a little, i can open every exe file (exept MB and SB). I am still infected though....
tried using fr33.exe to run malwarebytes, and it juts says "ok" in the promp and sits.
i can open malware bytes in safe mode now, but as soon i i hit quick scan the program closes.
#4
Posted 08 September 2009 - 03:16 PM
tw1st, on Sep 8 2009, 03:39 PM, said:
alright, so i managed to clean up my pc a little, i can open every exe file (exept MB and SB). I am still infected though....
tried using fr33.exe to run malwarebytes, and it juts says "ok" in the promp and sits.
i can open malware bytes in safe mode now, but as soon i i hit quick scan the program closes.
tried using fr33.exe to run malwarebytes, and it juts says "ok" in the promp and sits.
i can open malware bytes in safe mode now, but as soon i i hit quick scan the program closes.
The one thing i can run is that Win32kDiag.exe, this is the log it produced:
Log file is located at: C:\Documents and Settings\admin\Desktop\Win32kDiag.txt
WARNING: Could not get backup privileges!
Searching 'C:\WINDOWS'...
Found mount point : C:\WINDOWS\$hf_mig$\KB920213\KB920213
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\$hf_mig$\KB929969\KB929969
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\$hf_mig$\KB931784\KB931784
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\$hf_mig$\KB932168\KB932168
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\$hf_mig$\KB933566\KB933566
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\$hf_mig$\KB933729\KB933729
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\$hf_mig$\KB943460\KB943460
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\addins\addins
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\assembly\NativeImages_v2.0.50727_32\Temp\ZAP11.tmp\ZAP11.tmp
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\assembly\NativeImages_v2.0.50727_32\Temp\ZAP1D7.tmp\ZAP1D7.tmp
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\assembly\NativeImages_v2.0.50727_32\Temp\ZAP7B2.tmp\ZAP7B2.tmp
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\assembly\NativeImages_v2.0.50727_32\Temp\ZAP865.tmp\ZAP865.tmp
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\assembly\NativeImages_v2.0.50727_32\Temp\ZAP94E.tmp\ZAP94E.tmp
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\assembly\NativeImages_v2.0.50727_32\Temp\ZAP96E.tmp\ZAP96E.tmp
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\assembly\NativeImages_v2.0.50727_32\Temp\ZAP993.tmp\ZAP993.tmp
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\assembly\NativeImages_v2.0.50727_32\Temp\ZAPDD.tmp\ZAPDD.tmp
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\assembly\NativeImages_v2.0.50727_32\Temp\ZAPF3.tmp\ZAPF3.tmp
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\assembly\temp\temp
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\assembly\tmp\tmp
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\Cache\Cache
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\Config\Config
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\Connection Wizard\Connection Wizard
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\CSC\d1\d1
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\CSC\d2\d2
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\CSC\d3\d3
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\CSC\d4\d4
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\CSC\d5\d5
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\CSC\d6\d6
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\CSC\d7\d7
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\CSC\d8\d8
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\ftpcache\ftpcache
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\ie8updates\ie8updates
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\ime\chsime\applets\applets
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\ime\CHTIME\Applets\Applets
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\ime\imejp\applets\applets
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\ime\imejp98\imejp98
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\ime\imjp8_1\applets\applets
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\ime\imkr6_1\applets\applets
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\ime\imkr6_1\dicts\dicts
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\ime\shared\res\res
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\Installer\$PatchCache$\Managed\0DC1503A46F231838AD88BCDDC8E8F7C\3.2.30729\3.2.30729
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\Installer\$PatchCache$\Managed\68AB67CA3301004F7706000000000030\8.0.0\8.0.0
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\Installer\$PatchCache$\Managed\DC3BF90CC0D3D2F398A9A6D1762F70F3\2.2.30729\2.2.30729
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\java\trustlib\trustlib
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\Microsoft.NET\Framework\v1.1.4322\Temporary ASP.NET Files\Bind Logs\Bind Logs
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\Temporary ASP.NET Files\Temporary ASP.NET Files
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\Minidump\Minidump
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\msapps\msinfo\msinfo
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\pchealth\ERRORREP\QHEADLES\QHEADLES
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\pchealth\ERRORREP\QSIGNOFF\QSIGNOFF
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\pchealth\helpctr\batch\batch
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\pchealth\helpctr\Config\CheckPoint\CheckPoint
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\pchealth\helpctr\HelpFiles\HelpFiles
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\pchealth\helpctr\InstalledSKUs\InstalledSKUs
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\pchealth\helpctr\System\DFS\DFS
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\pchealth\helpctr\System\News\News
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\pchealth\helpctr\Temp\Temp
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\PIF\PIF
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\Registration\CRMLog\CRMLog
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\repair\Backup\ServiceState\ServiceState
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\security\logs\logs
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\SoftwareDistribution\AuthCabs\Downloaded\Downloaded
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\SoftwareDistribution\Download\493760be868721503b9abd615f71e312\backup\backup
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\SoftwareDistribution\Download\88a28ec3847c01e056ff4268caaa255d\backup\backup
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\SoftwareDistribution\SelfUpdate\Registered\Registered
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\Sun\Java\Deployment\Deployment
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\SxsCaPendDel\SxsCaPendDel
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\system32\1025\1025
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\system32\1028\1028
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\system32\1031\1031
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\system32\1037\1037
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\system32\1041\1041
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\system32\1042\1042
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\system32\1054\1054
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\system32\2052\2052
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\system32\3076\3076
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\system32\3com_dmi\3com_dmi
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\system32\appmgmt\MACHINE\MACHINE
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\system32\appmgmt\S-1-5-21-776561741-1788223648-682003330-1003\S-1-5-21-776561741-1788223648-682003330-1003
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\system32\config\systemprofile\Application Data\Adobe\Flash Player\AssetCache\FCL82N8F\FCL82N8F
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\system32\config\systemprofile\Application Data\Macromedia\Flash Player\#SharedObjects\UF3M7T79\as1.suitesmart.com\_f5e.swf\_f5e.swf
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\system32\config\systemprofile\Application Data\Microsoft\Media Player\Media Player
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\system32\config\systemprofile\Application Data\Microsoft\SystemCertificates\My\Certificates\Certificates
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\system32\config\systemprofile\Application Data\Microsoft\SystemCertificates\My\CRLs\CRLs
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\system32\config\systemprofile\Application Data\Microsoft\SystemCertificates\My\CTLs\CTLs
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\system32\config\systemprofile\Favorites\Favorites
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\system32\config\systemprofile\Local Settings\Application Data\BS_Player\Logs\Logs
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\system32\config\systemprofile\Local Settings\Application Data\BS_Player\MyStuffComponents\MyStuffComponents
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\system32\config\systemprofile\Local Settings\Application Data\BS_Player\UserDefinedItems\UserDefinedItems
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\system32\config\systemprofile\Local Settings\Application Data\Conduit\Community Alerts\Log\Log
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\system32\config\systemprofile\Local Settings\Application Data\Microsoft\CD Burning\CD Burning
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\system32\config\systemprofile\Local Settings\Application Data\Microsoft\Office\12.0\12.0
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\system32\config\systemprofile\Local Settings\Application Data\Microsoft\Office\Groove\System\System
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\system32\config\systemprofile\Local Settings\Application Data\Microsoft\Office\Groove\User\User
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\system32\config\systemprofile\Local Settings\Temp\Temp
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\system32\config\systemprofile\My Documents\My Documents
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\system32\config\systemprofile\NetHood\NetHood
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\system32\config\systemprofile\PrintHood\PrintHood
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\system32\config\systemprofile\Recent\Recent
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\system32\dhcp\dhcp
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\system32\drivers\disdn\disdn
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\system32\drivex\drivex
Mount point destination : \Device\__max++>\^
Cannot access: C:\WINDOWS\system32\eventlog.dll
[1] 2004-08-04 06:00:00 55808 C:\WINDOWS\$NtServicePackUninstall$\eventlog.dll (Microsoft Corporation)
[1] 2008-04-13 20:11:53 56320 C:\WINDOWS\ServicePackFiles\i386\eventlog.dll (Microsoft Corporation)
[1] 2008-04-13 20:11:53 61952 C:\WINDOWS\system32\eventlog.dll ()
[2] 2008-04-13 20:11:53 56320 C:\WINDOWS\system32\logevent.dll (Microsoft Corporation)
Found mount point : C:\WINDOWS\system32\export\export
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\system32\GroupPolicy\Machine\Machine
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\system32\GroupPolicy\User\User
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\system32\IME\CINTLGNT\CINTLGNT
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\system32\IME\PINTLGNT\PINTLGNT
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\system32\IME\TINTLGNT\TINTLGNT
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\system32\mui\dispspec\dispspec
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\system32\NtmsData\Export\Export
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\system32\oobe\html\ispsgnup\ispsgnup
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\system32\oobe\html\oemcust\oemcust
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\system32\oobe\html\oemhw\oemhw
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\system32\oobe\html\oemreg\oemreg
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\system32\oobe\sample\sample
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\system32\ShellExt\ShellExt
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\system32\spool\drivers\WIN40\WIN40
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\system32\spool\PRINTERS\PRINTERS
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\system32\wbem\mof\bad\bad
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\system32\wbem\mof\good\good
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\system32\wbem\snmp\snmp
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\system32\wins\wins
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\system32\xircom\xircom
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\WinSxS\InstallTemp\InstallTemp
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\WinSxS\x86_Microsoft.VC80.CRT_1fc8b3b9a1e18e3b_8.0.50727.1433_x-ww_5cf844d2\x86_Microsoft.VC80.CRT_1fc8b3b9a1e18e3b_8.0.50727.1433_x-ww_5cf844d2
Mount point destination : \Device\__max++>\^
Finished!
#5
Posted 11 September 2009 - 01:33 PM
Welcome to the forum tw1st
Have you already ran Win32kDiag using this method ?
Go start run copy then paste in the line below and press enter
"%userprofile%\desktop\Win32kDiag.exe" -r -f
A log should open when it is finished, post it.
Have you already ran Win32kDiag using this method ?
Go start run copy then paste in the line below and press enter
"%userprofile%\desktop\Win32kDiag.exe" -r -f
A log should open when it is finished, post it.
#6
Posted 23 September 2009 - 08:34 AM
Due to the lack of feedback this Topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.
Other members who need assistance please start your own topic in a new thread. Thanks!
The fixes and advice in this thread are for this machine only. Do not apply the instructions from this thread to your own machine. Please start a new thread describing your issue and someone will be along to assist you.
Other members who need assistance please start your own topic in a new thread. Thanks!
The fixes and advice in this thread are for this machine only. Do not apply the instructions from this thread to your own machine. Please start a new thread describing your issue and someone will be along to assist you.
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