I'm running Windows XP. My problems started with the Windows Police Pro popup. I immediately ran mbam which was already installed on my computer. It updated, but while scanning my computer reset itself. I tried all the usual tricks like renaming mbam.exe, but I could never get it to run again. The situation has gotten progressively worse with each resart. I get a blue screen error when attempting to boot in safe mode. I get a black screen when booting in regular mode. From the black screen, I was able to ctl-alt-del to get task manager. I tried manually starting several programs including mbam from task manager, but it seemed the .exe file association was lost, because it would always ask me to choose a program to run the .exe file with. Eventually I got lucky. From the command prompt I was able to run explorer.exe and get my desktop environment back. After this it finally let me run mbam.exe. In order to get it to update I had to reconnect to the internet. Big mistake. This time a differnt fake antivirus program popped up (didn't take note of the name), and the computer pretty much immediately reset only to return to the black screen. I tried repeating the process of running exlorer.exe from the command prompt accessed via taskmanager. This time it said "access denied" for every .exe file I tried to run or rename. And now when I boot up, I get the black screen but can't do anything, because there is no mouse or keyboard functionality. Any suggestions are greatly appreciated.
#1
Posted 09 September 2009 - 03:28 AM
#2
Posted 09 September 2009 - 08:25 PM
Welcome to Malwarebyrtes!!!! 
Please download Win32kDiag.exe by AD to your Desktop.
Double-click on Win32kDiag.exe.
It will create Win32kDiag.txt on your Desktop.
In your next reply, please include the log. Thanks
Please download Win32kDiag.exe by AD to your Desktop.
Double-click on Win32kDiag.exe.
It will create Win32kDiag.txt on your Desktop.
In your next reply, please include the log. Thanks
Microsoft Valuable Professional---MVP Consumer Security 2007-2010
Windows 7 Ultimate 64bit
Gigabyte P55A-UD4P Motherboard Intel i5 750 G.SKILL Ripjaws Series 4GB DDR3 1333 1TB WD 32mb cache
60gb OCZ Vertex Turbo SSD (BOOT drive)Noctua NH-U12P SE2 HeatsinkAntec P183 Case
Windows 7 Ultimate 64bit
Gigabyte P55A-UD4P Motherboard Intel i5 750 G.SKILL Ripjaws Series 4GB DDR3 1333 1TB WD 32mb cache
60gb OCZ Vertex Turbo SSD (BOOT drive)Noctua NH-U12P SE2 HeatsinkAntec P183 Case
#3
Posted 10 September 2009 - 12:03 AM
sjpritch25, on Sep 9 2009, 03:25 PM, said:
Welcome to Malwarebyrtes!!!! 
Please download Win32kDiag.exe by AD to your Desktop.
Double-click on Win32kDiag.exe.
It will create Win32kDiag.txt on your Desktop.
In your next reply, please include the log. Thanks
Please download Win32kDiag.exe by AD to your Desktop.
Double-click on Win32kDiag.exe.
It will create Win32kDiag.txt on your Desktop.
In your next reply, please include the log. Thanks
Log file is located at: C:\Documents and Settings\Chris\Desktop\Win32kDiag.txt
WARNING: Could not get backup privileges!
Searching 'C:\WINDOWS'...
Found mount point : C:\WINDOWS\$hf_mig$\KB932168\KB932168
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\$hf_mig$\KB933729\KB933729
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\$hf_mig$\KB943460\KB943460
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\assembly\NativeImages_v2.0.50727_32\Temp\ZAP18D.tmp\ZAP18D.tmp
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\assembly\NativeImages_v2.0.50727_32\Temp\ZAP26C.tmp\ZAP26C.tmp
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\assembly\NativeImages_v2.0.50727_32\Temp\ZAP288.tmp\ZAP288.tmp
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\assembly\NativeImages_v2.0.50727_32\Temp\ZAPA3.tmp\ZAPA3.tmp
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\assembly\NativeImages_v2.0.50727_32\Temp\ZAPDB.tmp\ZAPDB.tmp
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\assembly\temp\temp
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\assembly\tmp\tmp
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\Config\Config
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\Connection Wizard\Connection Wizard
Mount point destination : \Device\__max++>\^
Cannot access: C:\WINDOWS\explorer.exe
[1] 2007-06-13 06:26:03 1033216 C:\WINDOWS\$hf_mig$\KB938828\SP2QFE\explorer.exe (Microsoft Corporation)
[1] 2007-06-13 05:23:07 1033216 C:\WINDOWS\$NtServicePackUninstall$\explorer.exe (Microsoft Corporation)
[1] 2004-08-04 02:56:49 1032192 C:\WINDOWS\$NtUninstallKB938828$\explorer.exe (Microsoft Corporation)
[1] 2008-04-13 19:12:19 1033728 C:\WINDOWS\explorer.exe ()
[1] 2008-04-13 19:12:19 1033728 C:\WINDOWS\ServicePackFiles\i386\explorer.exe (Microsoft Corporation)
Found mount point : C:\WINDOWS\ftpcache\ftpcache
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\Help\SBSI\Training\WXPPRO\Cbz\Cbz
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\Help\SBSI\Training\WXPPRO\Lib\Lib
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\Help\SBSI\Training\WXPPRO\Wave\Wave
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\IME\CHSIME\APPLETS\APPLETS
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\IME\CHTIME\Applets\Applets
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\IME\IMEJP\APPLETS\APPLETS
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\IME\IMEJP98\IMEJP98
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\IME\IMJP8_1\APPLETS\APPLETS
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\IME\IMKR6_1\APPLETS\APPLETS
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\IME\IMKR6_1\DICTS\DICTS
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\IME\SHARED\RES\RES
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\Installer\$PatchCache$\Managed\0DC1503A46F231838AD88BCDDC8E8F7C\3.2.30729\3.2.30729
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\Installer\$PatchCache$\Managed\DC3BF90CC0D3D2F398A9A6D1762F70F3\2.2.30729\2.2.30729
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\Microsoft.NET\Framework\v1.1.4322\Temporary ASP.NET Files\Bind Logs\Bind Logs
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\Temporary ASP.NET Files\Temporary ASP.NET Files
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\MSAPPS\MSINFO\MSINFO
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\occache\occache
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\PCHealth\ERRORREP\QHEADLES\QHEADLES
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\PCHealth\ERRORREP\QSIGNOFF\QSIGNOFF
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\PCHealth\ERRORREP\UserDumps\UserDumps
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\PCHealth\HelpCtr\BATCH\BATCH
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\PCHealth\HelpCtr\Config\CheckPoint\CheckPoint
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\PCHealth\HelpCtr\HelpFiles\HelpFiles
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\PCHealth\HelpCtr\InstalledSKUs\InstalledSKUs
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\PCHealth\HelpCtr\System\DFS\DFS
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\PCHealth\HelpCtr\Temp\Temp
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\PIF\PIF
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\Registration\CRMLog\CRMLog
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\SoftwareDistribution\AuthCabs\AuthCabs
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\SoftwareDistribution\Download\355f788b6de8a3ec79e9aa172e6317f1\backup\backup
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\SoftwareDistribution\SelfUpdate\Registered\Registered
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\Sun\Java\Deployment\Deployment
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\SxsCaPendDel\SxsCaPendDel
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\SYSTEM32\1025\1025
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\SYSTEM32\1028\1028
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\SYSTEM32\1031\1031
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\SYSTEM32\1037\1037
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\SYSTEM32\1041\1041
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\SYSTEM32\1042\1042
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\SYSTEM32\1054\1054
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\SYSTEM32\2052\2052
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\SYSTEM32\3076\3076
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\SYSTEM32\3COM_DMI\3COM_DMI
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\SYSTEM32\appmgmt\MACHINE\MACHINE
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\SYSTEM32\appmgmt\S-1-5-21-1501804839-3513453273-1464677403-1007\S-1-5-21-1501804839-3513453273-1464677403-1007
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\SYSTEM32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\TempDir\TempDir
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\SYSTEM32\CONFIG\systemprofile\Application Data\Adobe\Acrobat\6.0\Collab\Collab
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\SYSTEM32\CONFIG\systemprofile\Application Data\Adobe\Acrobat\6.0\eBooks\eBooks
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\SYSTEM32\CONFIG\systemprofile\Application Data\Adobe\Acrobat\6.0\Preferences\Preferences
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\SYSTEM32\CONFIG\systemprofile\Application Data\Adobe\Flash Player\AssetCache\AFNJZ2CZ\AFNJZ2CZ
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\SYSTEM32\CONFIG\systemprofile\Application Data\AdobeUM\AdobeUM
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\SYSTEM32\CONFIG\systemprofile\Application Data\Identities\{68C8549C-B54C-49C8-AE06-8BBD06069FA8}\{68C8549C-B54C-49C8-AE06-8BBD06069FA8}
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\SYSTEM32\CONFIG\systemprofile\Application Data\Jasc Software Inc\Paint Shop Pro 8\Cache\Cache
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\SYSTEM32\CONFIG\systemprofile\Application Data\Macromedia\Flash Player\#SharedObjects\VR47NFUT\ak.c.ooyala.com\ak.c.ooyala.com
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\SYSTEM32\CONFIG\systemprofile\Application Data\Microsoft\AddIns\AddIns
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\SYSTEM32\CONFIG\systemprofile\Application Data\Microsoft\Credentials\Credentials
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\SYSTEM32\CONFIG\systemprofile\Application Data\Microsoft\Crypto\RSA\RSA
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\SYSTEM32\CONFIG\systemprofile\Application Data\Microsoft\SystemCertificates\My\Certificates\Certificates
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\SYSTEM32\CONFIG\systemprofile\Application Data\Microsoft\SystemCertificates\My\CRLs\CRLs
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\SYSTEM32\CONFIG\systemprofile\Application Data\Microsoft\SystemCertificates\My\CTLs\CTLs
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\SYSTEM32\CONFIG\systemprofile\Application Data\Microsoft\Templates\Templates
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\SYSTEM32\CONFIG\systemprofile\Application Data\Microsoft\Word\STARTUP\STARTUP
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\SYSTEM32\CONFIG\systemprofile\Application Data\Sun\Java\Deployment\javaws\cache\cache
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\SYSTEM32\CONFIG\systemprofile\Local Settings\Application Data\Adobe\Acrobat\6.0\Cache\Search\Search
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\SYSTEM32\CONFIG\systemprofile\Local Settings\Application Data\Microsoft\CD Burning\CD Burning
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\SYSTEM32\CONFIG\systemprofile\Local Settings\Application Data\Microsoft\Credentials\Credentials
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\SYSTEM32\CONFIG\systemprofile\Local Settings\Application Data\Microsoft\OFFICE\OFFICE
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\SYSTEM32\CONFIG\systemprofile\Local Settings\temp\temp
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\SYSTEM32\CONFIG\systemprofile\Local Settings\Temporary Internet Files\Content.MSO\Content.MSO
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\SYSTEM32\CONFIG\systemprofile\My Documents\My eBooks\My eBooks
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\SYSTEM32\CONFIG\systemprofile\My Documents\My Pictures\Jasc Paint Shop Photo Album Images\Jasc Paint Shop Photo Album Images
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\SYSTEM32\CONFIG\systemprofile\My Documents\My PSP8 Files\Workspaces\Workspaces
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\SYSTEM32\CONFIG\systemprofile\NetHood\NetHood
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\SYSTEM32\CONFIG\systemprofile\PrintHood\PrintHood
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\SYSTEM32\Data\Data
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\SYSTEM32\DHCP\DHCP
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\SYSTEM32\DRIVERS\DISDN\DISDN
Mount point destination : \Device\__max++>\^
Cannot access: C:\WINDOWS\SYSTEM32\DRIVERS\sbq3b1a.sys
[1] 2009-09-01 22:34:36 45344 C:\WINDOWS\SYSTEM32\DRIVERS\sbq3b1a.sys ()
Cannot access: C:\WINDOWS\SYSTEM32\eventlog.dll
[1] 2004-08-04 02:56:42 55808 C:\WINDOWS\$NtServicePackUninstall$\eventlog.dll (Microsoft Corporation)
[1] 2008-04-13 19:11:53 56320 C:\WINDOWS\ServicePackFiles\i386\eventlog.dll (Microsoft Corporation)
[1] 2008-04-13 19:11:53 62464 C:\WINDOWS\SYSTEM32\eventlog.dll ()
[2] 2008-04-13 19:11:53 56320 C:\WINDOWS\SYSTEM32\logevent.dll (Microsoft Corporation)
[1] 2004-03-19 17:37:08 49152 C:\i386\EVENTLOG.DLL (Microsoft Corporation)
Found mount point : C:\WINDOWS\SYSTEM32\EXPORT\EXPORT
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\SYSTEM32\FxsTmp\FxsTmp
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\SYSTEM32\IME\CINTLGNT\CINTLGNT
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\SYSTEM32\IME\PINTLGNT\PINTLGNT
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\SYSTEM32\IME\TINTLGNT\TINTLGNT
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\SYSTEM32\LogFiles\WUDF\WUDF
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\SYSTEM32\MUI\DISPSPEC\DISPSPEC
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\SYSTEM32\OOBE\HTML\ISPSGNUP\ISPSGNUP
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\SYSTEM32\OOBE\HTML\OEMCUST\OEMCUST
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\SYSTEM32\OOBE\HTML\OEMHW\OEMHW
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\SYSTEM32\OOBE\HTML\OEMREG\OEMREG
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\SYSTEM32\OOBE\SAMPLE\SAMPLE
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\SYSTEM32\SPOOL\PRINTERS\PRINTERS
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\SYSTEM32\WBEM\MOF\BAD\BAD
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\SYSTEM32\WBEM\MOF\GOOD\GOOD
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\SYSTEM32\WBEM\SNMP\SNMP
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\SYSTEM32\WINS\WINS
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\SYSTEM32\XIRCOM\XIRCOM
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\Temp\Adobe\Acrobat\6.0\6.0
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\Temp\Google Toolbar\Google Toolbar
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\Temp\MCE00000\MCE00000
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\Temp\VBE\VBE
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\Temp\WPDNSE\WPDNSE
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\Temp\__SkypeIEToolbar_Cache\__SkypeIEToolbar_Cache
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\WinSxS\InstallTemp\InstallTemp
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\WinSxS\x86_Microsoft.VC80.CRT_1fc8b3b9a1e18e3b_8.0.50727.1433_x-ww_5cf844d2\x86_Microsoft.VC80.CRT_1fc8b3b9a1e18e3b_8.0.50727.1433_x-ww_5cf844d2
Mount point destination : \Device\__max++>\^
Finished!
#4
Posted 10 September 2009 - 03:00 AM
Download Combofix from any of the links below. You must rename it before saving it. Save it to your desktop.
Link 1
Link 2
Link 3


--------------------------------------------------------------------
Double click on Combo-Fix.exe & follow the prompts.
Link 1
Link 2
Link 3


--------------------------------------------------------------------
Double click on Combo-Fix.exe & follow the prompts.
- When finished, it will produce a report for you.
- Please post the C:\ComboFix.txt along with a HijackThis log so we can continue cleaning the system.
Microsoft Valuable Professional---MVP Consumer Security 2007-2010
Windows 7 Ultimate 64bit
Gigabyte P55A-UD4P Motherboard Intel i5 750 G.SKILL Ripjaws Series 4GB DDR3 1333 1TB WD 32mb cache
60gb OCZ Vertex Turbo SSD (BOOT drive)Noctua NH-U12P SE2 HeatsinkAntec P183 Case
Windows 7 Ultimate 64bit
Gigabyte P55A-UD4P Motherboard Intel i5 750 G.SKILL Ripjaws Series 4GB DDR3 1333 1TB WD 32mb cache
60gb OCZ Vertex Turbo SSD (BOOT drive)Noctua NH-U12P SE2 HeatsinkAntec P183 Case
#5
Posted 11 September 2009 - 01:46 AM
sjpritch25, on Sep 9 2009, 10:00 PM, said:
Download Combofix from any of the links below. You must rename it before saving it. Save it to your desktop.
Link 1
Link 2
Link 3


--------------------------------------------------------------------
Double click on Combo-Fix.exe & follow the prompts.
Link 1
Link 2
Link 3


--------------------------------------------------------------------
Double click on Combo-Fix.exe & follow the prompts.
- When finished, it will produce a report for you.
- Please post the C:\ComboFix.txt along with a HijackThis log so we can continue cleaning the system.
Logs were too long, so they are attached. Thanks!
Attached Files
#6
Posted 11 September 2009 - 05:39 PM
[list]
[*]Click on Start->Run, and copy-paste the following command (the bolded text) into the "Open" box, and click OK.
[*]When it's finished, there will be a log called Win32kDiag.txt on your desktop.
[*]Please open it with notepad and post the contents here.
"%userprofile%\desktop\win32kdiag.exe" -f -r
Download the attached file CFScript.txt to your Desktop

Refering to the picture above, drag CFScript into ComboFix.exe
When finished, it shall produce a log for you at "C:\ComboFix.txt". In your next reply, please include the ComboFix log and a fresh HIjackthis log.
Note:
Do not mouseclick combofix's window whilst it's running. That may cause it to stall
Note:Please do not use this script on another computer, you may damage the system. The script is made especially for this computer only!!!!
When CF finishes running, the ComboFix log will open along with a message box--do not be alarmed. With the above script, ComboFix will capture a file to submit for analysis.
Ensure you are connected to the internet and click OK on the message box. A browser will open. Simply follow the instructions to copy/paste/send the requested file.
[*]Click on Start->Run, and copy-paste the following command (the bolded text) into the "Open" box, and click OK.
[*]When it's finished, there will be a log called Win32kDiag.txt on your desktop.
[*]Please open it with notepad and post the contents here.
"%userprofile%\desktop\win32kdiag.exe" -f -r
Download the attached file CFScript.txt to your Desktop

Refering to the picture above, drag CFScript into ComboFix.exe
When finished, it shall produce a log for you at "C:\ComboFix.txt". In your next reply, please include the ComboFix log and a fresh HIjackthis log.
Note:
Do not mouseclick combofix's window whilst it's running. That may cause it to stall
Note:Please do not use this script on another computer, you may damage the system. The script is made especially for this computer only!!!!
When CF finishes running, the ComboFix log will open along with a message box--do not be alarmed. With the above script, ComboFix will capture a file to submit for analysis.
Ensure you are connected to the internet and click OK on the message box. A browser will open. Simply follow the instructions to copy/paste/send the requested file.
Attached Files
Microsoft Valuable Professional---MVP Consumer Security 2007-2010
Windows 7 Ultimate 64bit
Gigabyte P55A-UD4P Motherboard Intel i5 750 G.SKILL Ripjaws Series 4GB DDR3 1333 1TB WD 32mb cache
60gb OCZ Vertex Turbo SSD (BOOT drive)Noctua NH-U12P SE2 HeatsinkAntec P183 Case
Windows 7 Ultimate 64bit
Gigabyte P55A-UD4P Motherboard Intel i5 750 G.SKILL Ripjaws Series 4GB DDR3 1333 1TB WD 32mb cache
60gb OCZ Vertex Turbo SSD (BOOT drive)Noctua NH-U12P SE2 HeatsinkAntec P183 Case
#7
Posted 11 September 2009 - 07:27 PM
Unfortunately i won't be able to drag and drop as my desktop never shows up. I just get a black screen. I've been doing everything from the command prompt, and I've only been able to access that by hitting ctl-alt-del to pull up task manager and using File->Run. Is there any way to accomplish this drag and drop from the command prompt?
#8
Posted 11 September 2009 - 08:15 PM
yes you can
The first command related to win32kdiag.exe can be ran from there
For Combofix
type the following
poopy.exe "c:\documents and settings\Chris\Desktop\CFScript.txt"
The first command related to win32kdiag.exe can be ran from there
For Combofix
type the following
poopy.exe "c:\documents and settings\Chris\Desktop\CFScript.txt"
Microsoft Valuable Professional---MVP Consumer Security 2007-2010
Windows 7 Ultimate 64bit
Gigabyte P55A-UD4P Motherboard Intel i5 750 G.SKILL Ripjaws Series 4GB DDR3 1333 1TB WD 32mb cache
60gb OCZ Vertex Turbo SSD (BOOT drive)Noctua NH-U12P SE2 HeatsinkAntec P183 Case
Windows 7 Ultimate 64bit
Gigabyte P55A-UD4P Motherboard Intel i5 750 G.SKILL Ripjaws Series 4GB DDR3 1333 1TB WD 32mb cache
60gb OCZ Vertex Turbo SSD (BOOT drive)Noctua NH-U12P SE2 HeatsinkAntec P183 Case
#9
Posted 12 September 2009 - 12:30 AM
Alright, everything ran. I've even got my desktop back now. I never got a msg box along with the combofix log, so I ran it a second time. Still not msg box. I've attached both logs.
Attached Files
#10
Posted 12 September 2009 - 01:57 AM
download and drag this one into Combofix
Attached Files
Microsoft Valuable Professional---MVP Consumer Security 2007-2010
Windows 7 Ultimate 64bit
Gigabyte P55A-UD4P Motherboard Intel i5 750 G.SKILL Ripjaws Series 4GB DDR3 1333 1TB WD 32mb cache
60gb OCZ Vertex Turbo SSD (BOOT drive)Noctua NH-U12P SE2 HeatsinkAntec P183 Case
Windows 7 Ultimate 64bit
Gigabyte P55A-UD4P Motherboard Intel i5 750 G.SKILL Ripjaws Series 4GB DDR3 1333 1TB WD 32mb cache
60gb OCZ Vertex Turbo SSD (BOOT drive)Noctua NH-U12P SE2 HeatsinkAntec P183 Case
#11
Posted 12 September 2009 - 02:55 AM
#12
Posted 12 September 2009 - 03:41 AM
How is everything running???
Microsoft Valuable Professional---MVP Consumer Security 2007-2010
Windows 7 Ultimate 64bit
Gigabyte P55A-UD4P Motherboard Intel i5 750 G.SKILL Ripjaws Series 4GB DDR3 1333 1TB WD 32mb cache
60gb OCZ Vertex Turbo SSD (BOOT drive)Noctua NH-U12P SE2 HeatsinkAntec P183 Case
Windows 7 Ultimate 64bit
Gigabyte P55A-UD4P Motherboard Intel i5 750 G.SKILL Ripjaws Series 4GB DDR3 1333 1TB WD 32mb cache
60gb OCZ Vertex Turbo SSD (BOOT drive)Noctua NH-U12P SE2 HeatsinkAntec P183 Case
#13
Posted 12 September 2009 - 03:50 AM
#14
Posted 12 September 2009 - 04:17 AM
please navigate to here
C:\Qoobox\Quarantine\[70]-Submit_2009-09-11@21.12.zip
Upload that zip file to the following link
http://www.bleepingcomputer.com/mrc/index....&channel=70
C:\Qoobox\Quarantine\[70]-Submit_2009-09-11@21.12.zip
Upload that zip file to the following link
http://www.bleepingcomputer.com/mrc/index....&channel=70
Microsoft Valuable Professional---MVP Consumer Security 2007-2010
Windows 7 Ultimate 64bit
Gigabyte P55A-UD4P Motherboard Intel i5 750 G.SKILL Ripjaws Series 4GB DDR3 1333 1TB WD 32mb cache
60gb OCZ Vertex Turbo SSD (BOOT drive)Noctua NH-U12P SE2 HeatsinkAntec P183 Case
Windows 7 Ultimate 64bit
Gigabyte P55A-UD4P Motherboard Intel i5 750 G.SKILL Ripjaws Series 4GB DDR3 1333 1TB WD 32mb cache
60gb OCZ Vertex Turbo SSD (BOOT drive)Noctua NH-U12P SE2 HeatsinkAntec P183 Case
#15
Posted 12 September 2009 - 02:12 PM
sjpritch25, on Sep 11 2009, 11:17 PM, said:
please navigate to here
C:\Qoobox\Quarantine\[70]-Submit_2009-09-11@21.12.zip
Upload that zip file to the following link
http://www.bleepingcomputer.com/mrc/index....&channel=70
C:\Qoobox\Quarantine\[70]-Submit_2009-09-11@21.12.zip
Upload that zip file to the following link
http://www.bleepingcomputer.com/mrc/index....&channel=70
I registered, but it says I don't have access to that section of the site.
#16
Posted 12 September 2009 - 02:40 PM
Microsoft Valuable Professional---MVP Consumer Security 2007-2010
Windows 7 Ultimate 64bit
Gigabyte P55A-UD4P Motherboard Intel i5 750 G.SKILL Ripjaws Series 4GB DDR3 1333 1TB WD 32mb cache
60gb OCZ Vertex Turbo SSD (BOOT drive)Noctua NH-U12P SE2 HeatsinkAntec P183 Case
Windows 7 Ultimate 64bit
Gigabyte P55A-UD4P Motherboard Intel i5 750 G.SKILL Ripjaws Series 4GB DDR3 1333 1TB WD 32mb cache
60gb OCZ Vertex Turbo SSD (BOOT drive)Noctua NH-U12P SE2 HeatsinkAntec P183 Case
#17
Posted 12 September 2009 - 04:04 PM
#18
Posted 12 September 2009 - 04:43 PM
Thanks
How is everything running???
How is everything running???
Microsoft Valuable Professional---MVP Consumer Security 2007-2010
Windows 7 Ultimate 64bit
Gigabyte P55A-UD4P Motherboard Intel i5 750 G.SKILL Ripjaws Series 4GB DDR3 1333 1TB WD 32mb cache
60gb OCZ Vertex Turbo SSD (BOOT drive)Noctua NH-U12P SE2 HeatsinkAntec P183 Case
Windows 7 Ultimate 64bit
Gigabyte P55A-UD4P Motherboard Intel i5 750 G.SKILL Ripjaws Series 4GB DDR3 1333 1TB WD 32mb cache
60gb OCZ Vertex Turbo SSD (BOOT drive)Noctua NH-U12P SE2 HeatsinkAntec P183 Case
#19
Posted 12 September 2009 - 06:21 PM
#20
Posted 12 September 2009 - 06:43 PM
What error message do you get trying to run mbam.exe?
Microsoft Valuable Professional---MVP Consumer Security 2007-2010
Windows 7 Ultimate 64bit
Gigabyte P55A-UD4P Motherboard Intel i5 750 G.SKILL Ripjaws Series 4GB DDR3 1333 1TB WD 32mb cache
60gb OCZ Vertex Turbo SSD (BOOT drive)Noctua NH-U12P SE2 HeatsinkAntec P183 Case
Windows 7 Ultimate 64bit
Gigabyte P55A-UD4P Motherboard Intel i5 750 G.SKILL Ripjaws Series 4GB DDR3 1333 1TB WD 32mb cache
60gb OCZ Vertex Turbo SSD (BOOT drive)Noctua NH-U12P SE2 HeatsinkAntec P183 Case
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