60 replies to this topic

[huskey]

I am running Windows XP Home Edition Version 2002 SP2. It seems as though I caught Braviax virus. I was not able to run any exe files. after hooking up the drive on another computer I think I got rid of the virus but I cannot access some exe files like Internet Explorer and Ad-aware. I get the following error:

windows cannot access the specified device path or file

Please see my log below:

Logfile of HijackThis v1.99.1
Scan saved at 12:33:19 PM, on 9/9/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Unable to get Internet Explorer version!

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\fxssvc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe
C:\Program Files\Panasonic\Device Monitor\dmwakeup.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Panasonic\MFStation\PCCMFSDM.exe
C:\Program Files\Panasonic\MFStation\PCMFSMLM.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Brownie\BrstsWnd.exe
C:\WINDOWS\system32\PCCMFLPD.exe
C:\PROGRA~1\PANICW~1\POP-UP~1\PSFree.exe
C:\Program Files\Microsoft ActiveSync\wcescomm.exe
C:\Program Files\eFax Messenger 4.4\J2GDllCmd.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\PROGRA~1\MICROS~4\rapimgr.exe
C:\Program Files\Logitech\SetPoint\SetPoint.exe
C:\Documents and Settings\Skot Hamilton\Local Settings\Application Data\Google\Update\1.2.183.7\GoogleCrashHandler.exe
C:\Program Files\eFax Messenger 4.4\J2GTray.exe
C:\Program Files\Common Files\Logishrd\KHAL2\KHALMNPR.EXE
C:\Program Files\magicBlock\magicBlock.exe
C:\Program Files\Brownie\Brnipmon.exe
C:\Documents and Settings\Skot Hamilton\Application Data\mjusbsp\magicJack.exe
C:\Program Files\Logitech\SetPoint\LU\LULnchr.exe
C:\Program Files\Logitech\SetPoint\LU\LogitechUpdate.exe
C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE
C:\PROGRA~1\MICROS~2\OFFICE11\OUTLOOK.EXE
C:\Program Files\Mozilla Firefox\firefox.exe
C:\PROGRA~1\Yahoo!\MESSEN~1\ymsgr_tray.exe
C:\Program Files\Java\jre6\bin\java.exe
C:\Program Files\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=localhost:7171
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O3 - Toolbar: (no name) - {BA52B914-B692-46c4-B683-905236F6F655} - (no file)
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [RoxioEngineUtility] "C:\Program Files\Common Files\Roxio Shared\System\EngUtil.exe"
O4 - HKLM\..\Run: [PaperPort PTD] "C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe"
O4 - HKLM\..\Run: [Panasonic Device Monitor Wakeup] C:\Program Files\Panasonic\Device Monitor\dmwakeup.exe
O4 - HKLM\..\Run: [Panasonic Device Manager for Multi-Function Station software] C:\Program Files\Panasonic\MFStation\PCCMFSDM.exe
O4 - HKLM\..\Run: [Panasonic PCFAX for Multi-Function Station software] C:\Program Files\Panasonic\MFStation\KmPcFax.exe -1
O4 - HKLM\..\Run: [Panasonic IP Address Checker for Multi-Function Station software] C:\Program Files\Panasonic\MFStation\PccChgIP.exe -s10
O4 - HKLM\..\Run: [Panasonic LPD Manager] C:\Program Files\Panasonic\MFStation\PCMFSMLM.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [BrStsWnd] C:\Program Files\Brownie\BrstsWnd.exe Autorun
O4 - HKLM\..\Run: [Kernel and Hardware Abstraction Layer] KHALMNPR.EXE
O4 - HKCU\..\Run: [PopUpStopperFreeEdition] "C:\PROGRA~1\PANICW~1\POP-UP~1\PSFree.exe"
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE" -quiet
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\wcescomm.exe"
O4 - HKCU\..\Run: [cdloader] "C:\Documents and Settings\Skot Hamilton\Application Data\mjusbsp\cdloader2.exe" MAGICJACK
O4 - HKCU\..\Run: [eFax 4.4] "C:\Program Files\eFax Messenger 4.4\J2GDllCmd.exe" /R
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Google Update] "C:\Documents and Settings\Skot Hamilton\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" /c
O4 - Startup: eFax 4.4.lnk = C:\Program Files\eFax Messenger 4.4\J2GTray.exe
O4 - Startup: magicBlock.lnk = C:\Program Files\magicBlock\magicBlock.exe
O4 - Global Startup: Bluetooth.lnk = ?
O4 - Global Startup: Logitech SetPoint.lnk = C:\Program Files\Logitech\SetPoint\SetPoint.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Send to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MICROS~4\INetRepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MICROS~4\INetRepl.dll
O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MICROS~4\INetRepl.dll
O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-12650 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: MUSICMATCH MX Web Player - {d81ca86b-ef63-42af-bee3-4502d9a03c2d} - http://wwws.musicmat...enWebRadio.html (file missing)
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O15 - Trusted Zone: *.instanetforms.com
O15 - Trusted Zone: http://sef.MLXchange.com
O16 - DPF: {060239F1-8B5B-4F2B-814C-28F92FDCE231} (MortgageReportsLOS2.FileRetriever) - https://www.mortgagereports.net/LOS/ActiveX...ReportsLOS2.CAB
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/2008.1...toUploader5.cab
O16 - DPF: {0D859AF0-C75E-11D4-B760-00E0B81077E8} (FileCruiser Class) - http://sef.mlxchange...FileCruiser.cab
O16 - DPF: {0DA69429-A757-4D6F-A827-DB1AF052DDAF} (M6 - VA Launcher) - https://portal.globa.../plugins/VA.cab
O16 - DPF: {11260943-421B-11D0-8EAC-0000C07D88CF} (iPIX ActiveX Control) - http://www.ipix.com/download/ipixx.cab
O16 - DPF: {16FD824B-8E7B-11D2-9855-00802962956C} (Specfile Control) - http://sef.mlxchange...ol/Specfile.cab
O16 - DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} (Trend Micro ActiveX Scan Agent 6.6) - http://housecall65.trendmicro.com/housecal...ivex/hcImpl.cab
O16 - DPF: {284DAE3C-A691-11D3-AD58-00E0B8107A24} (SISCtrl Class) - http://sef.mlxchange...ontrol/SISC.cab
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://photo.walgree...eensActivia.cab
O16 - DPF: {4989312D-58CF-11D5-A7D7-00E02911103E} (Interealty MultiSelect) - http://sef.mlxchange...ectComboBox.cab
O16 - DPF: {5D637FAD-E202-48D1-8F18-5B9C459BD1E3} (Image Uploader Control) - http://www.propertypanorama.com/tourmanage...geUploader5.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1235413917718
O16 - DPF: {6FD482A3-7B57-438B-B040-52CAA30147EE} (MLXchange Client Utils) - http://sef.mlxchange...ClientUtils.cab
O16 - DPF: {78523E50-56EB-11D3-B739-CAA1986A452F} (LiteGridCtl Class) - http://sef.mlxchange...ol/LiteGrid.cab
O16 - DPF: {83AB6E4D-CDD7-11D3-B5E7-00104B9AFF6E} (GeacRevw Control) - http://sef.mlxchange...ol/IRCSharc.cab
O16 - DPF: {CC49479E-93A8-455E-959A-C49BE895D87C} (M6 - VM Player Launcher) - https://portal.globa...ns/VMPlayer.cab
O16 - DPF: {F060A272-A18A-11D3-B75B-00E0B81077E8} (DropList Class) - http://sef.mlxchange...CustomCtrls.cab
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - Winlogon Notify: dimsntfy - %SystemRoot%\System32\dimsntfy.dll (file missing)
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: LBTWlgn - c:\program files\common files\logishrd\bluetooth\LBTWlgn.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll


Thanks for the help!

[AdvancedSetup]

Please see if one of the following fixes helps or not and let me know.

Windows Police Pro
system security
TDSS/Seneka/GAOPDX/UAC/ovfst/kungsf/SKYNET/MSIVX/hjgrui/wzszx
Total-Security (FakeAlert)

[huskey]

AdvancedSetup, on Sep 10 2009, 03:14 AM, said:

Please see if one of the following fixes helps or not and let me know.

Windows Police Pro
system security
TDSS/Seneka/GAOPDX/UAC/ovfst/kungsf/SKYNET/MSIVX/hjgrui/wzszx
Total-Security (FakeAlert)

Thanks for your help.

None of these has solved the problem. At this point I cannot access some programs:

Internet explorer
windows firewall
ad-aware

i can scan with mbam and other prograns but there is something preventing me from accessing internet explorer.

It seems as thought the virus is gone.

[AdvancedSetup]

Please update to MBAM 1.41 then if you can run scanners and post back that log.

Update and Scan with Malwarebytes' Anti-Malware

• Start MalwareBytes AntiMalware (Vista users must Right click and choose RunAs Admin)
  
• Please DO NOT run MBAM in Safe Mode unless requested to, you MUST run it in normal Windows mode.
  
  • Update Malwarebytes' Anti-Malware
    
  • Select the Update tab
    
  • Click Update
• When the update is complete, select the Scanner tab
  
• Select Perform quick scan, then click Scan.
  
• When the scan is complete, click OK, then Show Results to view the results.
  
• Be sure that everything is checked, and click Remove Selected.
  
• When completed, a log will open in Notepad. please copy and paste the log into your next reply
  • If you accidently close it, the log file is saved here and will be named like this:
    
  • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Then post back the MBAM log and a new Hijackthis log.

[huskey]

Malwarebytes' Anti-Malware 1.41
Database version: 2775
Windows 5.1.2600 Service Pack 2

9/12/2009 3:25:08 PM
mbam-log-2009-09-12 (15-25-08).txt

Scan type: Quick Scan
Objects scanned: 130361
Time elapsed: 4 minute(s), 20 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

[huskey]

Still cannot access internet explorer or windows firewall.

[AdvancedSetup]

Yes it is an ugly infection and can really mess things up. Please try the following and see if it helps or not.


Please download and run the following fix from Microsoft How do I restore security settings to the default settings?
When completed please reboot your computer.


You may have corrupted files on your disk. Please try running the following.
First close ALL Applications as this routine will automatically restart your computer.
Click on START - RUN and copy / paste the following entry into the box and click OK

CMD /C ECHO Y|CHKDSK C: /F | SHUTDOWN /R /T 30

[indent]There are various issues that can cause loss of Internet activity. It could be Malware that is on your system that needs to be removed first, however it could also be from the removal of Malware or similar issues. Step one should be to ensure you remove any Malware from your system first.

Depending on what is wrong there are 3 methods of repair that you can try to re-establish connectivity.

METHOD 1
[indent]LSP-Fix
Repairs Winsock 2 settings, caused by buggy or improperly-removed Internet software, that result in loss of Internet access
LSP-Fix Home Page
Using LSP-Fix to remove Spyware & Hijackers[/indent]
METHOD 2
[indent]WinSock XP Fix 1.2
It can often cure the problem of lost connections after the removal of Adware components or improper uninstall of firewall applications or other tools that modify the XP network and Winsock settings.
If you encounter connection problems after removing network related software, Adware or after registry clean-up; and all other ways fail, then give WinSock XP Fix a try.
Download WinSock XP Fix 1.2[/indent]
METHOD 3
[indent]Microsoft KB article to reset TCP/IP
One of the components of the Internet connection on your computer is a built-in set of instructions called TCP/IP. TCP/IP can sometimes become corrupted. If you cannot connect to the Internet and you have tried all other methods to resolve the problem, TCP/IP might be causing it.
Because TCP/IP is a core component of Windows, you cannot remove it. However, you can reset TCP/IP to its original state by using the NetShell utility (netsh)
How to reset Internet Protocol (TCP/IP) in Windows XP[/indent][/indent]
Click on START - RUN and copy / paste the entry below into the run line and click OK

CMD /C NETSH FIREWALL RESET

Click on START - RUN and copy / paste the entry below into the run line and click OK

CMD /C NETSH int ip reset c:\resetlog.txt

[AdvancedSetup]

Just checking back to see how things are going. Please post a status update. Thanks.

[huskey]

AdvancedSetup, on Sep 13 2009, 06:14 AM, said:

Just checking back to see how things are going. Please post a status update. Thanks.

Thank you but no luck, it did not work.

Let me see if I can be a little more detailed on whats going on:

I CAN access the internet through Firefox and Outlook connects and downloads mail.

I CANNOT access SOME exe programs : internet explorer, ad-aware are 2 that I know of. When i try to run IE it says: windows cannot access the specified device, path or file. You may not have the appropriate permission to access the item.

Also when I try to access windows firewall from the control panel i get an error: Windows firewall settings cannot be displayed because the associated service is not running. Do you want to start windows firewall/ics service? When I answer yes it say: Windows cannot start the windows firewall/ics service.

Thanks again!

[AdvancedSetup]

Well can't guarantee this will work but please give it a try.

Download and run Win32kDiag:

• Download Win32kDiag from any of the following locations and save it to your Desktop.
  
  • Win32kDiag.exe from geekstogo.com
    
  • Win32kDiag.exe from bleepingcomputer.com
    
  • Win32kDiag.exe from rootrepeal.psikotick.com
• Double-click Win32kDiag.exe to run Win32kDiag and let it finish.
  
• When it states "Finished! Press any key to exit...", press any key on your keyboard to close the program.
  
• Double-click on the Win32kDiag.txt file that is located on your Desktop and post the entire contents of that log as a reply to this topic, please do not attach the file.

Please let it run for at least an hour without bothering it regardless of what it says. Then post back the log.

[AdvancedSetup]

Just attach the log if it's big.

Thanks.

[huskey]

AdvancedSetup, on Sep 15 2009, 04:08 AM, said:

Just attach the log if it's big.

Thanks.

Ran for an hour and here is the result:

Running from: C:\Get Down\Win32kDiag.exe

Log file at : C:\Documents and Settings\Skot Hamilton\Desktop\Win32kDiag.txt

WARNING: Could not get backup privileges!

Searching 'C:\WINDOWS'...



Found mount point : C:\WINDOWS\A5W_DATA\A5W_DATA

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\ASSEMBLY\NativeImages_v2.0.50727_32\Temp\Temp

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\ASSEMBLY\TMP\TMP

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\Cache\Cache

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\Config\Config

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\Connection Wizard\Connection Wizard

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\Debug\Setup\Backup\Backup

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\Debug\UserMode\UserMode

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\Help\SBSI\Training\WXPPer\Cbz\Cbz

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\Help\SBSI\Training\WXPPer\Lib\Lib

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\Help\SBSI\Training\WXPPer\Wave\Wave

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\IME\CHSIME\APPLETS\APPLETS

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\IME\CHTIME\Applets\Applets

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\IME\IMEJP\APPLETS\APPLETS

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\IME\IMEJP98\IMEJP98

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\IME\IMJP8_1\APPLETS\APPLETS

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\IME\IMKR6_1\APPLETS\APPLETS

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\IME\IMKR6_1\DICTS\DICTS

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\IME\SHARED\RES\RES

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\JAVA\CLASSES\CLASSES

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\JAVA\TRUSTLIB\TRUSTLIB

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\Microsoft.NET\Framework\v1.1.4322\Temporary ASP.NET Files\Bind Logs\Bind Logs

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\Temporary ASP.NET Files\Temporary ASP.NET Files

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\MSAPPS\MSINFO\MSINFO

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\MUI\MUI

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\PCHEALTH\ERRORREP\QHEADLES\QHEADLES

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\PCHEALTH\ERRORREP\QSIGNOFF\QSIGNOFF

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\PCHEALTH\ERRORREP\UserDumps\UserDumps

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\PCHEALTH\HELPCTR\BATCH\BATCH

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\PCHEALTH\HELPCTR\Config\Cache\Cache

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\PCHEALTH\HELPCTR\Config\CheckPoint\CheckPoint

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\PCHEALTH\HELPCTR\HelpFiles\HelpFiles

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\PCHEALTH\HELPCTR\InstalledSKUs\InstalledSKUs

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\PCHEALTH\HELPCTR\System\DFS\DFS

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\PCHEALTH\HELPCTR\System\News\News

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\PCHEALTH\HELPCTR\Temp\Temp

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\Registration\CRMLog\CRMLog

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\SoftwareDistribution\AuthCabs\Downloaded\Downloaded

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\SoftwareDistribution\Download\022593ca08eb4cd8e9681a7116f902d9\backup\backup

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\SoftwareDistribution\Download\263159e92061f273983a0f9531635ce0\backup\backup

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\SoftwareDistribution\Download\5457b20e4d74937d47b86f91637bd134\backup\backup

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\SoftwareDistribution\Download\f6ae6c01481096f08117233982ca37f9\backup\backup

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\SoftwareDistribution\Download\fae8bc4d2da2adc1b9109ef4e6cecd1f\backup\backup

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\Sun\Java\Deployment\Deployment

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\SYSTEM32\1025\1025

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\SYSTEM32\1028\1028

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\SYSTEM32\1031\1031

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\SYSTEM32\1037\1037

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\SYSTEM32\1041\1041

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\SYSTEM32\1042\1042

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\SYSTEM32\1054\1054

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\SYSTEM32\2052\2052

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\SYSTEM32\3076\3076

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\SYSTEM32\3COM_DMI\3COM_DMI

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\SYSTEM32\Adobe\update\update

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\SYSTEM32\CONFIG\systemprofile\Application Data\Identities\{DFF16927-88E6-4EAA-A097-460B7E65289B}\{DFF16927-88E6-4EAA-A097-460B7E65289B}

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\SYSTEM32\CONFIG\systemprofile\Application Data\Jasc Software Inc\Paint Shop Pro 8\Cache\Cache

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\SYSTEM32\CONFIG\systemprofile\Application Data\Microsoft\Credentials\S-1-5-21-1708537768-616249376-725345543-1003\S-1-5-21-1708537768-616249376-725345543-1003

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\SYSTEM32\CONFIG\systemprofile\Application Data\Microsoft\Credentials\S-1-5-21-377571781-2075423098-125077256-1003\S-1-5-21-377571781-2075423098-125077256-1003

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\SYSTEM32\CONFIG\systemprofile\Application Data\Microsoft\Media Player\Media Player

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\SYSTEM32\CONFIG\systemprofile\Application Data\Microsoft\SystemCertificates\My\Certificates\Certificates

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\SYSTEM32\CONFIG\systemprofile\Application Data\Microsoft\SystemCertificates\My\CRLs\CRLs

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\SYSTEM32\CONFIG\systemprofile\Application Data\Microsoft\SystemCertificates\My\CTLs\CTLs

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\SYSTEM32\CONFIG\systemprofile\Application Data\Sun\Java\Deployment\javaws\cache\cache

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\SYSTEM32\CONFIG\systemprofile\Desktop\Desktop

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\SYSTEM32\CONFIG\systemprofile\Local Settings\Application Data\BVRP Software\NetWaiting\NetWaiting

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\SYSTEM32\CONFIG\systemprofile\Local Settings\Application Data\Microsoft\CD Burning\CD Burning

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\SYSTEM32\CONFIG\systemprofile\Local Settings\Application Data\Microsoft\Credentials\S-1-5-21-1708537768-616249376-725345543-1003\S-1-5-21-1708537768-616249376-725345543-1003

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\SYSTEM32\CONFIG\systemprofile\Local Settings\Application Data\Microsoft\Credentials\S-1-5-21-377571781-2075423098-125077256-1003\S-1-5-21-377571781-2075423098-125077256-1003

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\SYSTEM32\CONFIG\systemprofile\Local Settings\Application Data\Microsoft\OFFICE\OFFICE

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\SYSTEM32\CONFIG\systemprofile\Local Settings\History\History.IE5\MSHist012005010920050110\MSHist012005010920050110

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\SYSTEM32\CONFIG\systemprofile\Local Settings\History\History.IE5\MSHist012008100620081007\MSHist012008100620081007

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\SYSTEM32\CONFIG\systemprofile\My Documents\My Pictures\Jasc Paint Shop Photo Album Images\Jasc Paint Shop Photo Album Images

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\SYSTEM32\CONFIG\systemprofile\My Documents\My PSP8 Files\Workspaces\Workspaces

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\SYSTEM32\CONFIG\systemprofile\NetHood\NetHood

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\SYSTEM32\CONFIG\systemprofile\PrintHood\PrintHood

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\SYSTEM32\DHCP\DHCP

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\SYSTEM32\DRIVERS\DISDN\DISDN

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\SYSTEM32\EXPORT\EXPORT

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\SYSTEM32\FxsTmp\FxsTmp

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\SYSTEM32\IME\CINTLGNT\CINTLGNT

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\SYSTEM32\IME\PINTLGNT\PINTLGNT

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\SYSTEM32\IME\TINTLGNT\TINTLGNT

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\SYSTEM32\INETSRV\INETSRV

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\SYSTEM32\Microsoft\Crypto\RSA\MachineKeys\MachineKeys

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\SYSTEM32\MUI\DISPSPEC\DISPSPEC

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\SYSTEM32\OOBE\HTML\ISPSGNUP\ISPSGNUP

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\SYSTEM32\OOBE\HTML\OEMCUST\OEMCUST

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\SYSTEM32\OOBE\HTML\OEMHW\OEMHW

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\SYSTEM32\OOBE\HTML\OEMREG\OEMREG

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\SYSTEM32\OOBE\SAMPLE\SAMPLE

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\SYSTEM32\ShellExt\ShellExt

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\SYSTEM32\SPOOL\DRIVERS\WIN40\WIN40

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\SYSTEM32\SPOOL\PRINTERS\PRINTERS

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\SYSTEM32\WBEM\MOF\BAD\BAD

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\SYSTEM32\WBEM\MOF\GOOD\GOOD

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\SYSTEM32\WBEM\SNMP\SNMP

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\SYSTEM32\WINS\WINS

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\SYSTEM32\XIRCOM\XIRCOM

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\WinSxS\InstallTemp\InstallTemp

Mount point destination : \Device\__max++>\^



Finished!

[AdvancedSetup]

Go to start > run and copy and paste the following command in the field:

"%userprofile%\desktop\win32kdiag.exe" -f -r

This should restore permissions on locked files and remove mountpoints.


Then try the following


Please download ComboFix from Here or Here to your Desktop.

**Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved and renamed following this process directly to your desktop**

• If you are using Firefox, make sure that your download settings are as follows:
  
  • Tools->Options->Main tab
    
  • Set to "Always ask me where to Save the files".
• During the download, rename Combofix to Combo-Fix as follows:
  
  
  
  
  
  
  
• It is important you rename Combofix during the download, but not after.
  
• Please do not rename Combofix to other names, but only to the one indicated.
  
• Close any open browsers.
  
• Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
  

  -----------------------------------------------------------

  • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
    
  • Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.
    

    -----------------------------------------------------------

  • Close any open browsers.
    
  • WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
    
  • Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
    
  • If there is no internet connection after running Combofix, then restart your computer to restore back your connection.

  -----------------------------------------------------------

• Double click on combo-Fix.exe & follow the prompts.
  
• When finished, it will produce a report for you.
  
• Please post the "C:\Combo-Fix.txt" along with a new HijackThis log for further review.

**Note: Do not mouseclick combo-fix's window while it's running. That may cause it to stall**

If you still cannot get this to run, try booting into Safe Mode, and run it there.

To boot into Safe Mode, tap F8 after BIOS, and just before the Windows logo appears. A list of options will appear, select "Safe Mode."

If this doesn't work either, try the same method (above method), but name Combofix.exe to iexplore.exe instead, or winlogon.exe..
This because It also happens in some cases that malware blocks EVERY process except for what is in its own whitelist, so this whitelist also includes system important processes such as iexplore.exe, explorer.exe, winlogon.exe...

[huskey]

No changes. I have attached the logs and had to split the combofix log in two due to the size.


Thanks.

Attached Files

•  ComboFixI.txt   354.85K   13 downloads
•  hijackthis.txt   10.32K   16 downloads

[huskey]

huskey, on Sep 15 2009, 05:53 PM, said:

No changes. I have attached the logs and had to split the combofix log in two due to the size.


Thanks.

ComboFix log part II.

Had to split and zip due to size.

Attached Files

•  ComboFixII.zip   23.61K   14 downloads

[AdvancedSetup]

Download but do not yet run ComboFix
If you have a previous version of Combofix.exe, delete it and download a fresh copy.
Download it to your DESKTOP - it MUST run from the Desktop
download.bleepingcomputer.com/sUBs/ComboFix.exe
subs.geekstogo.com/ComboFix.exe

Using your mouse, Highlight and then Right-click | Copy the entire contents of the Code box below, including blank lines

KILLALL::
Driver::
aec1eed
File::
c:\windows\System32\drivers\aec1eed.sys
c:\windows\Tasks\RegCure Program Check.job
c:\windows\Tasks\RegCure Startup.job
c:\windows\Tasks\RegCure.job
c:\windows\system32\onhelp.htm
Registry::
[HKEY_CURRENT_USER\software\microsoft\internet explorer\desktop\components\0]
"Source"="About:Home"
"FriendlyName"="My Current Home Page"
RegLock::
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{19114156-8E9A-4D4E-9EE9-17A0E48D3BBB}]
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{1D4C8A81-B7AC-460A-8C23-98713C41D6B3}]

Open a new Notepad session (Do not use a Word Processor or WordPad). Click "Format" and be certain that Word Wrap is not enabled. Right-click | Paste the Code box contents from above into Notepad. Click File, Save as..., and set the location to your Desktop, and enter (including quotation marks) as the filename: "CFscript.txt" .

Using your mouse, drag the new file CFscript.txt and drop it on the Combo-Fix.exe icon as shown:

• Important: Have no other programs running. Your Task Bar should be clear of any program entries including your Browser.
  
• Disconnect from the Internet.
  
• Disable your Antivirus software. If it has Script Blocking features, please disable these as well.
  
• A window may open with a series of Disclaimers. Accept the Disclaimers to start the fix.
  
• It may identify that Recovery Console is not installed. Please accept when asked if you wish it to be installed.
  When the scan completes Notepad will open with with your results log open. Do a File, Exit.

A caution - Do not run Combofix more than once. Do not touch your mouse/keyboard until the scan has completed, as this may cause the process to stall or your computer to lock. The scan will temporarily disable your desktop, and if interrupted may leave your desktop disabled. If this occurs, please reboot to restore the desktop. Even when ComboFix appears to be doing nothing, look at your Drive light. If it is flashing, Combofix is still at work.

Post back the Combofix log on your next reply.

[huskey]

Here it is. Thanks.

Attached Files

•  ComboFix.txt   18.83K   41 downloads

Edited by AdvancedSetup, 17 September 2009 - 09:26 PM.
removed un-needed quoting

[AdvancedSetup]

STEP 01
Please modify your CFScript.txt file and remove the current contents and add this and save the file. Then run Combofix again

KILLALL::
File::
c:\documents and settings\Skot Hamilton\Start Menu\Programs\Startup\zqosys32.exe
DDS::
uInternet Settings,ProxyServer = http=localhost:7171
uInternet Settings,ProxyOverride = *.local

Then post back the new CF log on your next reply

STEP 02
Update and Scan with Malwarebytes' Anti-Malware

• Start MalwareBytes AntiMalware (Vista users must Right click and choose RunAs Admin)
  
• Please DO NOT run MBAM in Safe Mode unless requested to, you MUST run it in normal Windows mode.
  
  • Update Malwarebytes' Anti-Malware
    
  • Select the Update tab
    
  • Click Update
• When the update is complete, select the Scanner tab
  
• Select Perform quick scan, then click Scan.
  
• When the scan is complete, click OK, then Show Results to view the results.
  
• Be sure that everything is checked, and click Remove Selected.
  
• When completed, a log will open in Notepad. please copy and paste the log into your next reply
  • If you accidently close it, the log file is saved here and will be named like this:
    
  • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Then post back the MBAM log and a new Hijackthis log.

STEP 03
Please download and run these tools which are designed to restore some standard policy settings. They are not harmful.

VArestorepolicies.INF

• Download this INF repair file from here: VArestorepolicies.zip by MS-MVP Miekiemoes
  
• Unzip or open the file VArestorepolicies.zip
  
• Open the folder VArestorepolicies and Right-click the file inside, VArestorepolicies.INF and choose Install

FixPolicies.exe

• Download this self-extracting ZIP archive from here: FixPolicies.exe by MS-MVP Bill Castner and save it to your desktop.
  
• Double-click FixPolicies.exe
  
• Click the "Install" button on the bottom toolbar of the box that will open
  
• The program will create a new Folder called FixPolicies
  
• Double-click to Open the new Folder, and then double-click the file within: Fix_Policies.cmd
  
• A black box will briefly appear and then close
  
• These fixes may prove temporary. Active malware may revert these changes on your next startup. You can safely run these utilities again.

STEP 04
Now that the main infection has been removed please run the following again.

Click on START - RUN and copy / paste the entry below into the run line and click OK

CMD /C NETSH FIREWALL RESET

Click on START - RUN and copy / paste the entry below into the run line and click OK

CMD /C NETSH int ip reset c:\resetlog.txt

STEP 05

Download and install CCleaner

• CCleaner
  
• Double-click on the downloaded file "ccsetup223_slim.exe" and install the application.
  
• Keep the default installation folder "C:\Program Files\CCleaner"
  
• Click finish when done and close ALL PROGRAMS
  
• Start the CCleaner program.
  
• Click on Registry and Uncheck Registry Integrity so that it does not run (basically the very top, uncheck it)
  
• Click on Options - Advanced and Uncheck "Only delete files in Windows Temp folders older than 48 hours"
  
• Click back to Cleaner and under SYSTEM uncheck the Memory Dumps and Windows Log Files
  
• Click on Run Cleaner button on the bottom right side of the program.
  
• Click OK to any prompts

STEP 06
Please temporarily disable your current Anti-Virus in order to run this Online AV scanner.
Run Eset NOD32 Online AntiVirus

Note: You will need to use Internet Explorer for this scan.

• Tick the box next to YES, I accept the Terms of Use.
  
• Click Start
  
• When asked, allow the activex control to install
  
• Disable your current Antivirus software. You can usually do this with its Notfication Tray icon near the clock.
  
• Click Start
  
• Make sure that the option "Remove found threats" is Un-checked, and the option "Scan unwanted applications" is checked
  
• Click Scan
  
• Wait for the scan to finish
  
• Re-enable your Anvirisus software.
  
• A logfile is created and located at C:\Program Files\EsetOnlineScanner\log.txt. Please include this on your post.

[huskey]

Should I drop the CFscript.txt onto the combofix icon as before?

Thanks.

[AdvancedSetup]

Yes please.