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Windows cannot access the specified device...

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#1
mandingo

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followed the instructions and hijackthis ran for about 5-10 seconds then shut down. no log file. when i tried to run hijackthis again i got the attached error message.

my original post is here: http://www.malwareby...showtopic=24125

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#2
LonnyRJ

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Welcome to the forum mandingo

Download (dont run yet) this tool
http://download.bleepingcomputer.com/rootr.../Win32kDiag.exe
http://ad13.geekstog.../Win32kDiag.exe
Place it on your desktop.

Go start run copy then paste in the line below and press enter
"%userprofile%\desktop\Win32kDiag.exe" -r -f
A log should open when it is finished, post it please.

#3
AdvancedSetup

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Due to the lack of feedback this Topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

The fixes and advice in this thread are for this machine only. Do not apply the instructions from this thread to your own machine. Please start a new thread describing your issue and someone will be along to assist you.
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