21 replies to this topic

[notonjon]

Hi all -
I have just created a new account here as notonjon since I have problems with logging in as noknojon (my normal account name) -
Exile360 sent me to Tracert and ping which I have used and seem to have no problems accessing Malwarebytes or any other company I tried -
If anybody has any other ideas why I can't log in can you please help me - Thanks (noknojon) -

[notonjon]

Hi again -
I am sorry if I put it wrongly - I can tracert and ping malwarebytes.org but I was not sure if there is a separate line to the forum -
If there is can you please let me know -

[yardbird]

Hi! If you have problems logging in to the Malwarebytes forum with your original user name, send a PM to a Moderator. He know best what to do.

[notonjon]

yardbird, on Sep 10 2009, 10:59 AM, said:

Hi! If you have problems logging in to the Malwarebytes forum with your original user name, send a PM to a Moderator. He know best what to do.

Thanks yardbird -
I sent an email to a "moderator" - The reply at the login page is not specific , but it was almost the same as I posted here -

[notonjon]

I was almost asking if there is another address to ping / tracert for the forum -

What is strange is that on the same computer with another name / P/word I can now get in -

[yardbird]

Your Welcome, the mods have 100% control of the website, they should be able to fix your problem, give them time, regards..

[AdvancedSetup]

I don't see anything wrong with your account. Make sure your system is clean and try clearing all cookies and cache and try to logon again.
If you're still having issues then have the password sent to you by the board software via email.

[notonjon]

Thanks Ron -
Will clean 'again' with C Cleaner etc. -

[notonjon]

Hi again -
I have run C Cleaner 3 times / Updated and run MBAM / Updated and run S A S / Updated and run Spybot -
There still seems to be a problem at the login page - It shows noknojon and my password without me entering any information -

I found HKLM\System\ControlSet001\Enum\Root\Legacy_WinVd32
and HKLM\System\ControlSet001\Services\WinVd32 with S A S in Registry keys
and C:\Windows\System32\WinVd32.sys in Files also S A S - These were quarantined but have made no change to operations of login problems -
MBAM scan earlier showed nothing ?? -

[AdvancedSetup]

Are you running IE6, 7, or 8 or Firefox, or ???

[notonjon]

AdvancedSetup, on Sep 10 2009, 04:42 PM, said:

Are you running IE6, 7, or 8 or Firefox, or ???

I am using Firefox at the moment - I was using I.E. 8 until a few days ago - And also have Safari installed as a back up -

[AdvancedSetup]

Well you need to delete your cookie for the site as it's remembering your information and you don't want it to.

Start IE and go to Tools/Internet Options/Advanced and click on the RESET button.
Go to Tools/Internet Options/General and under Browsing History delete EVERYTHING

In Firefox go to Tools, Options, Privacy and make sure privacy is set to clear remembered stuff.


If you're still unable to logon with the old name and password then you should be able to request a new password from the logon screen I would assume.

[notonjon]

Did it to both browsers - As you can see it is still not allowing noknojon to log in -
This name and the new password I am using still allows me in - I am now back to IE 8 -
The MBAM forum login screen must automatically recognise my computer but I can still write over the name with this one -

[yardbird]

On a Longshot with IE8, I had problems logging into two banks, with my old password & login name. I went to Tools and dropped down to Compatibility View Settings where it says add website put in:
www.malwarebytes.org/forums/
www.malwarebytes.org/
you may need only one site, try it if you didn't..... I've only been using IE8 for a couple of months.
but the above did fix my old login & password problems with on-line banking... Please report back & let us know?

[notonjon]

Reset IE 8 to default and set changes - Still will not allow (as you can see) -
First started a few days (3?) ago (exile 360 copped the blame) in the Avira anti virus discussion -
Logged on after 3 hours of same sort of problem - Logged on 2 days ago ? early morning, to help someone with browser and CPU problem, and logged out for 1 hour to check on something, and that was the last time -

[AdvancedSetup]

Did you have the board send you a new password?

[notonjon]

AdvancedSetup, on Sep 11 2009, 07:48 AM, said:

Did you have the board send you a new password?

Just woke up - Read emails and tried to log here -
So , no not yet what procedure -

[AdvancedSetup]

Just log out of the board with current name. Then close the browser. Then come back and it should have a logon. Then put in the other name and password you think it is. Then when/if it fails it should give you other options to reset or send the password to your email.

[noknojon]

Thanhs Ron - This P/word has got me back in -
I will change the settings as it said -
15 digit P/word - Must write it down as it relates to nothing (like my others did) -

[noknojon]

Thanks to all - Logged out for 1 hour then logged back in and it WORKED -

Topic closed (for now ) -