15 replies to this topic

[FrankA]

My daughter got Braviax and it seems deep rooted.

After Malwarebytes ran and quarantined stuff, it asked to reboot. Reboot fails and unable to get to safe mode. Only thing that lets Windows boot is to return to last known config sad.gif Logs posted here http://www.malwarebytes.org/forums/index.p...=24449&st=0

SpyBot also tried to remove it - AVG never noticed. Lots of messages about object checksums and stuff - no idea what is true or spoof.

HiJack log

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 23:15:35, on 12/09/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16876)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\Program Files\CyberLink\Shared Files\RichVideo.exe
C:\WINDOWS\sttray.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\WINDOWS\system32\STacSV.exe
C:\Program Files\Common Files\LogiShrd\LComMgr\Communications_Helper.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\Tablet.exe
C:\WINDOWS\system32\WTablet\TabUserW.exe
C:\WINDOWS\system32\Tablet.exe
C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
C:\Program Files\Common Files\Ahead\Lib\NMIndexStoreSvr.exe
C:\Program Files\Skype\Plugin Manager\skypePM.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
O2 - BHO: Adobe PDF Reader Help bij koppelingen - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: AVG Safe Search - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O4 - HKLM\..\Run: [SigmatelSysTrayApp] sttray.exe
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [LanguageShortcut] "C:\Program Files\CyberLink\PowerDVD\Language\Language.exe"
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [LogitechCommunicationsManager] "C:\Program Files\Common Files\LogiShrd\LComMgr\Communications_Helper.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [snp2std] C:\WINDOWS\vsnp2std.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [Malwarebytes Anti-Malware (reboot)] "C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe" /runcleanupscript
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKUS\S-1-5-18\..\Run: [autochk] rundll32.exe C:\DOCUME~1\LOCALS~1\protect.dll,_IWMPEvents@16 (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [autochk] rundll32.exe C:\DOCUME~1\LOCALS~1\protect.dll,_IWMPEvents@16 (User 'Default user')
O4 - S-1-5-18 Startup: Outlook Express.lnk = C:\Program Files\Outlook Express\msimn.exe (User 'SYSTEM')
O4 - .DEFAULT Startup: Outlook Express.lnk = C:\Program Files\Outlook Express\msimn.exe (User 'Default user')
O4 - Startup: Outlook Express.lnk = C:\Program Files\Outlook Express\msimn.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = ?
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shoc...ash/swflash.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - AppInit_DLLs: cru629.dat
O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
O23 - Service: AVG8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: LVCOMSer - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
O23 - Service: Process Monitor (LVPrcSrv) - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
O23 - Service: LVSrvLauncher - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\SrvLnch\SrvLnch.exe
O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe
O23 - Service: SigmaTel Audio Service (STacSV) - SigmaTel, Inc. - C:\WINDOWS\system32\STacSV.exe
O23 - Service: TabletService - Wacom Technology, Corp. - C:\WINDOWS\system32\Tablet.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Check Point Software Technologies LTD - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

--
End of file - 7240 bytes

[AdvancedSetup]

Hello Frank,

Yes that infection appears to be an ugly one and even if cleaned seems to damage IE and other features of the system.

If you can please try to run the following. You may want to make sure you're files are backed up to an external drive though as it's possible we may get to a point where it won't boot to anything.



Please download ComboFix from Here or Here to your Desktop.

**Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved and renamed following this process directly to your desktop**

• If you are using Firefox, make sure that your download settings are as follows:
  
  • Tools->Options->Main tab
    
  • Set to "Always ask me where to Save the files".
• During the download, rename Combofix to Combo-Fix as follows:
  
  
  
  
  
  
  
• It is important you rename Combofix during the download, but not after.
  
• Please do not rename Combofix to other names, but only to the one indicated.
  
• Close any open browsers.
  
• Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
  

  -----------------------------------------------------------

  • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
    
  • Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.
    

    -----------------------------------------------------------

  • Close any open browsers.
    
  • WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
    
  • Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
    
  • If there is no internet connection after running Combofix, then restart your computer to restore back your connection.

  -----------------------------------------------------------

• Double click on combo-Fix.exe & follow the prompts.
  
• When finished, it will produce a report for you.
  
• Please post the "C:\Combo-Fix.txt" along with a new HijackThis log for further review.

**Note: Do not mouseclick combo-fix's window while it's running. That may cause it to stall**

If you still cannot get this to run, try booting into Safe Mode, and run it there.

To boot into Safe Mode, tap F8 after BIOS, and just before the Windows logo appears. A list of options will appear, select "Safe Mode."

If this doesn't work either, try the same method (above method), but name Combofix.exe to iexplore.exe instead, or winlogon.exe..
This because It also happens in some cases that malware blocks EVERY process except for what is in its own whitelist, so this whitelist also includes system important processes such as iexplore.exe, explorer.exe, winlogon.exe...

[AdvancedSetup]

Just checking in to see how things are going there Frank. Please post a status update. Thanks.

[FrankA]

AdvancedSetup, on Sep 13 2009, 12:15 PM, said:

Just checking in to see how things are going there Frank. Please post a status update. Thanks.

completed back-up and disabling, will reboot and run combo-fix now

[FrankA]

FrankA, on Sep 13 2009, 02:09 PM, said:

completed back-up and disabling, will reboot and run combo-fix now

Combo-fix did not restore Internet connection ? also it asked to install recovery console but as it had closed the connection... How di I restore it. Anyway, the logs...

ComboFix 09-09-12.A0 - user 13/09/2009 14:28.1.2 - NTFSx86
Microsoft Windows XP Home Edition 5.1.2600.2.1252.44.1033.18.1006.644 [GMT 2:00]
Running from: c:\documents and settings\user\Desktop\Combo-Fix.exe
AV: AVG Anti-Virus Free *On-access scanning disabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}
FW: ZoneAlarm Firewall *disabled* {829BDA32-94B3-44F4-8446-F8FCFF809F8B}

WARNING -THIS MACHINE DOES NOT HAVE THE RECOVERY CONSOLE INSTALLED !!
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\documents and settings\All Users\Documents\dihuwy.exe
c:\documents and settings\All Users\Documents\yxegucypy.sys
c:\documents and settings\user\Application Data\foxelijir.com
c:\documents and settings\user\Application Data\ofovolomun._sy
c:\documents and settings\user\Application Data\usehiq.bat
c:\documents and settings\user\Cookies\ipyfacub.scr
c:\documents and settings\user\Cookies\qimesy.bat
c:\documents and settings\user\Local Settings\Application Data\sepoq.bat
c:\documents and settings\user\Local Settings\Application Data\uwisylaba.bin
c:\program files\Common Files\movywi.inf
c:\windows\ekecefome.vbs
c:\windows\gofaci.bin
c:\windows\run.log
c:\windows\system32\drivers\SKYNETpibkhbao.sys
c:\windows\system32\fasybas.exe
c:\windows\system32\idyh.inf
c:\windows\system32\SKYNETamnmtoql.dll
c:\windows\system32\SKYNETjkogoxie.dat
c:\windows\system32\SKYNETrjbivcmo.dll
c:\windows\system32\SKYNETvkoduiud.dat
c:\windows\system32\SKYNETyobqoije.dll
c:\windows\uqaz.pif
c:\windows\yhona._dl

.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.

-------\Service_SKYNETlrmqsilm
-------\Legacy_SKYNETlrmqsilm


((((((((((((((((((((((((( Files Created from 2009-08-13 to 2009-09-13 )))))))))))))))))))))))))))))))
.

2009-09-12 21:15 . 2009-09-12 21:15 -------- d-----w- c:\program files\Trend Micro
2009-09-12 17:33 . 2009-09-12 17:33 54016 ----a-w- c:\windows\system32\drivers\vbvxjtm.sys
2009-09-11 20:12 . 2009-09-11 20:12 54016 ----a-w- c:\windows\system32\drivers\lnutagav.sys
2009-09-11 19:33 . 2009-09-11 19:33 54016 ----a-w- c:\windows\system32\drivers\kqhqh.sys
2009-09-10 20:12 . 2009-09-10 20:12 16568 ----a-w- c:\windows\system32\wahaj.com
2009-08-14 20:31 . 2009-08-14 20:31 -------- d-----w- c:\windows\ServicePackFiles
2009-08-14 20:26 . 2009-08-14 20:27 -------- d-----w- C:\6e0480ad3916a5d83274dca7a2290e
2009-08-14 20:26 . 2009-08-16 07:37 -------- d-----w- c:\windows\SxsCaPendDel

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-09-13 12:27 . 2007-12-22 19:59 -------- d-----w- c:\documents and settings\user\Application Data\WTablet
2009-09-13 12:25 . 2007-12-28 13:20 -------- d-----w- c:\documents and settings\LocalService\Application Data\WTablet
2009-09-13 11:59 . 2008-05-07 22:19 -------- d---a-w- c:\documents and settings\All Users\Application Data\TEMP
2009-09-13 10:22 . 2007-12-22 18:27 -------- d-----w- c:\documents and settings\user\Application Data\Skype
2009-09-13 10:14 . 2007-12-22 18:30 -------- d-----w- c:\documents and settings\user\Application Data\skypePM
2009-09-12 13:22 . 2008-05-07 22:37 -------- d-----w- c:\program files\Spybot - Search & Destroy
2009-09-11 19:51 . 2008-05-07 22:00 -------- d-----w- c:\documents and settings\All Users\Application Data\avg8
2009-09-11 18:52 . 2009-08-09 18:35 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2009-09-10 15:11 . 2007-12-22 21:23 -------- d-----w- c:\program files\SpywareBlaster
2009-09-10 12:54 . 2009-08-09 18:35 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2009-09-10 12:53 . 2009-08-09 18:35 19160 ----a-w- c:\windows\system32\drivers\mbam.sys
2009-08-28 13:32 . 2007-12-19 14:54 12328 ----a-w- c:\documents and settings\user\Local Settings\Application Data\GDIPFONTCACHEV1.DAT
2009-08-18 10:10 . 2008-05-07 22:00 11952 ----a-w- c:\windows\system32\avgrsstx.dll
2009-08-18 10:10 . 2008-05-07 22:00 335240 ----a-w- c:\windows\system32\drivers\avgldx86.sys
2009-08-18 10:10 . 2007-12-22 16:57 27784 ----a-w- c:\windows\system32\drivers\avgmfx86.sys
2009-08-09 18:35 . 2009-08-09 18:35 -------- d-----w- c:\documents and settings\user\Application Data\Malwarebytes
2009-08-09 18:35 . 2009-08-09 18:35 -------- d-----w- c:\documents and settings\All Users\Application Data\Malwarebytes
2009-08-07 14:03 . 2009-08-07 14:03 -------- d-----w- c:\documents and settings\user\Application Data\Apple Computer
2009-08-07 14:01 . 2009-08-07 14:01 -------- d-----w- c:\program files\QuickTime
2009-08-07 14:01 . 2009-08-07 14:01 -------- d-----w- c:\documents and settings\All Users\Application Data\Apple Computer
2009-08-07 14:00 . 2009-08-07 14:00 -------- d-----w- c:\program files\Apple Software Update
2009-08-07 14:00 . 2009-08-07 14:00 -------- d-----w- c:\documents and settings\All Users\Application Data\Apple
2009-08-05 09:11 . 2006-02-28 12:00 204800 ----a-w- c:\windows\system32\mswebdvd.dll
2009-07-17 18:55 . 2006-02-28 12:00 58880 ----a-w- c:\windows\system32\atl.dll
2009-07-13 21:43 . 2006-02-28 12:00 286208 ----a-w- c:\windows\system32\wmpdxm.dll
2009-06-29 16:12 . 2006-02-28 12:00 827392 ----a-w- c:\windows\system32\wininet.dll
2009-06-29 16:12 . 2006-02-28 12:00 78336 ----a-w- c:\windows\system32\ieencode.dll
2009-06-29 16:12 . 2006-02-28 12:00 17408 ------w- c:\windows\system32\corpol.dll
2009-06-16 14:55 . 2006-02-28 12:00 82432 ----a-w- c:\windows\system32\fontsub.dll
2009-06-16 14:55 . 2006-02-28 12:00 119808 ----a-w- c:\windows\system32\t2embed.dll
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}"="c:\program files\Common Files\Ahead\Lib\NMBgMonitor.exe" [2007-06-01 153136]
"MSMSGS"="c:\program files\Messenger\msmsgs.exe" [2004-10-13 1694208]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"RemoteControl"="c:\program files\CyberLink\PowerDVD\PDVDServ.exe" [2006-11-23 56928]
"LanguageShortcut"="c:\program files\CyberLink\PowerDVD\Language\Language.exe" [2006-12-05 54832]
"NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2007-12-05 8523776]
"NvMediaCenter"="c:\windows\system32\NvMcTray.dll" [2007-12-05 81920]
"LogitechCommunicationsManager"="c:\program files\Common Files\LogiShrd\LComMgr\Communications_Helper.exe" [2007-10-25 563984]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2008-01-11 39792]
"snp2std"="c:\windows\vsnp2std.exe" [2007-09-28 344064]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2009-05-26 413696]
"Malwarebytes Anti-Malware (reboot)"="c:\program files\Malwarebytes' Anti-Malware\mbam.exe" [2009-09-10 1312080]
"SigmatelSysTrayApp"="sttray.exe" - c:\windows\sttray.exe [2007-06-08 303104]
"nwiz"="nwiz.exe" - c:\windows\system32\nwiz.exe [2007-12-05 1626112]

c:\documents and settings\user\Start Menu\Programs\Startup\
Outlook Express.lnk.disabled [2007-12-19 738]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
Adobe Gamma Loader.lnk - c:\program files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe [2008-1-9 113664]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\avgrsstarter]
2009-08-18 10:10 11952 ----a-w- c:\windows\system32\avgrsstx.dll

[HKLM\~\startupfolder\C:^Documents and Settings^user^Start Menu^Programs^Startup^WD Anywhere Backup Launcher.lnk]
path=c:\documents and settings\user\Start Menu\Programs\Startup\WD Anywhere Backup Launcher.lnk
backup=c:\windows\pss\WD Anywhere Backup Launcher.lnkStartup

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\run-]
"Skype"="c:\program files\Skype\Phone\Skype.exe" /nosplash /minimized

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run-]
"AVG8_TRAY"=c:\progra~1\AVG\AVG8\avgtray.exe
"ZoneAlarm Client"="c:\program files\Zone Labs\ZoneAlarm\zlclient.exe"

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\ZoneLabsFirewall]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\AVG\\AVG8\\avgupd.exe"=
"c:\\Program Files\\Skype\\Phone\\Skype.exe"=

R1 AvgLdx86;AVG AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [08/05/2008 00:00 335240]
R2 avg8wd;AVG8 WatchDog;c:\progra~1\AVG\AVG8\avgwdsvc.exe [08/05/2008 00:00 297752]
S2 AlerterALG;Alerter AlerterALG;c:\windows\TEMP\pgkievihdi.exe service --> c:\windows\TEMP\pgkievihdi.exe service [?]
S2 eplbrnvsgjtduc;eplbrnvsgjtduc;\??\c:\windows\system32\drivers\sgmjch.sys --> c:\windows\system32\drivers\sgmjch.sys [?]
.
Contents of the 'Scheduled Tasks' folder

2009-08-07 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-07-30 10:34]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.google.com
mStart Page = hxxp://www.google.com
uInternet Connection Wizard,ShellNext = iexplore
FF - ProfilePath - c:\documents and settings\user\Application Data\Mozilla\Firefox\Profiles\fx2gru5m.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.debook.com/
FF - component: c:\program files\AVG\AVG8\Firefox\components\avgssff.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension\
.
- - - - ORPHANS REMOVED - - - -

HKU-Default-Run-autochk - c:\docume~1\LOCALS~1\protect.dll



**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-09-13 14:39
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
Completion time: 2009-09-13 14:41
ComboFix-quarantined-files.txt 2009-09-13 12:41

Pre-Run: 136,244,178,944 bytes free
Post-Run: 136,339,894,272 bytes free

Current=5 Default=5 Failed=4 LastKnownGood=6 Sets=1,2,3,4,5,6
162 --- E O F --- 2009-09-10 15:13


======================================================= HIJACK TIHS

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 15:03:43, on 13/09/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16876)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\Program Files\CyberLink\Shared Files\RichVideo.exe
C:\WINDOWS\system32\STacSV.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\Tablet.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\WTablet\TabUserW.exe
C:\WINDOWS\system32\Tablet.exe
C:\WINDOWS\sttray.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\Common Files\LogiShrd\LComMgr\Communications_Helper.exe
C:\WINDOWS\vsnp2std.exe
C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Common Files\Ahead\Lib\NMIndexStoreSvr.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
O2 - BHO: Adobe PDF Reader Help bij koppelingen - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: AVG Safe Search - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O4 - HKLM\..\Run: [SigmatelSysTrayApp] sttray.exe
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [LanguageShortcut] "C:\Program Files\CyberLink\PowerDVD\Language\Language.exe"
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [LogitechCommunicationsManager] "C:\Program Files\Common Files\LogiShrd\LComMgr\Communications_Helper.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [snp2std] C:\WINDOWS\vsnp2std.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [Malwarebytes Anti-Malware (reboot)] "C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe" /runcleanupscript
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - S-1-5-18 Startup: Outlook Express.lnk.disabled (User 'SYSTEM')
O4 - .DEFAULT Startup: Outlook Express.lnk.disabled (User 'Default user')
O4 - Startup: Outlook Express.lnk.disabled
O4 - Global Startup: Adobe Gamma Loader.lnk = ?
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shoc...ash/swflash.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
O23 - Service: Alerter AlerterALG (AlerterALG) - Unknown owner - C:\WINDOWS\TEMP\pgkievihdi.exe (file missing)
O23 - Service: AVG8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: LVCOMSer - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
O23 - Service: Process Monitor (LVPrcSrv) - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
O23 - Service: LVSrvLauncher - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\SrvLnch\SrvLnch.exe
O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe
O23 - Service: SigmaTel Audio Service (STacSV) - SigmaTel, Inc. - C:\WINDOWS\system32\STacSV.exe
O23 - Service: TabletService - Wacom Technology, Corp. - C:\WINDOWS\system32\Tablet.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Check Point Software Technologies LTD - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

--
End of file - 6207 bytes

[AdvancedSetup]

STEP 01
Download but do not yet run ComboFix
If you have a previous version of Combofix.exe, delete it and download a fresh copy.
Download it to your DESKTOP - it MUST run from the Desktop
download.bleepingcomputer.com/sUBs/ComboFix.exe
subs.geekstogo.com/ComboFix.exe

Using your mouse, Highlight and then Right-click | Copy the entire contents of the Code box below, including blank lines

KILLALL::
Driver::
eplbrnvsgjtduc
File::
c:\windows\system32\drivers\sgmjch.sys

Open a new Notepad session (Do not use a Word Processor or WordPad). Click "Format" and be certain that Word Wrap is not enabled. Right-click | Paste the Code box contents from above into Notepad. Click File, Save as..., and set the location to your Desktop, and enter (including quotation marks) as the filename: "CFscript.txt" .

Using your mouse, drag the new file CFscript.txt and drop it on the Combo-Fix.exe icon as shown:

• Important: Have no other programs running. Your Task Bar should be clear of any program entries including your Browser.
  
• Disconnect from the Internet.
  
• Disable your Antivirus software. If it has Script Blocking features, please disable these as well.
  
• A window may open with a series of Disclaimers. Accept the Disclaimers to start the fix.
  
• It may identify that Recovery Console is not installed. Please accept when asked if you wish it to be installed.
  When the scan completes Notepad will open with with your results log open. Do a File, Exit.

A caution - Do not run Combofix more than once. Do not touch your mouse/keyboard until the scan has completed, as this may cause the process to stall or your computer to lock. The scan will temporarily disable your desktop, and if interrupted may leave your desktop disabled. If this occurs, please reboot to restore the desktop. Even when ComboFix appears to be doing nothing, look at your Drive light. If it is flashing, Combofix is still at work.

Post back the Combofix log on your next reply.


STEP 02
Update and Scan with Malwarebytes' Anti-Malware

• Start MalwareBytes AntiMalware (Vista users must Right click and choose RunAs Admin)
  
• Please DO NOT run MBAM in Safe Mode unless requested to, you MUST run it in normal Windows mode.
  
  • Update Malwarebytes' Anti-Malware
    
  • Select the Update tab
    
  • Click Update
• When the update is complete, select the Scanner tab
  
• Select Perform quick scan, then click Scan.
  
• When the scan is complete, click OK, then Show Results to view the results.
  
• Be sure that everything is checked, and click Remove Selected.
  
• When completed, a log will open in Notepad. please copy and paste the log into your next reply
  • If you accidently close it, the log file is saved here and will be named like this:
    
  • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Then post back the MBAM log


STEP 03
[indent]There are various issues that can cause loss of Internet activity. It could be Malware that is on your system that needs to be removed first, however it could also be from the removal of Malware or similar issues. Step one should be to ensure you remove any Malware from your system first.

Depending on what is wrong there are 3 methods of repair that you can try to re-establish connectivity.

METHOD 1
[indent]LSP-Fix
Repairs Winsock 2 settings, caused by buggy or improperly-removed Internet software, that result in loss of Internet access
LSP-Fix Home Page
Using LSP-Fix to remove Spyware & Hijackers[/indent]
METHOD 2
[indent]WinSock XP Fix 1.2
It can often cure the problem of lost connections after the removal of Adware components or improper uninstall of firewall applications or other tools that modify the XP network and Winsock settings.
If you encounter connection problems after removing network related software, Adware or after registry clean-up; and all other ways fail, then give WinSock XP Fix a try.
Download WinSock XP Fix 1.2[/indent]
METHOD 3
[indent]Microsoft KB article to reset TCP/IP
One of the components of the Internet connection on your computer is a built-in set of instructions called TCP/IP. TCP/IP can sometimes become corrupted. If you cannot connect to the Internet and you have tried all other methods to resolve the problem, TCP/IP might be causing it.
Because TCP/IP is a core component of Windows, you cannot remove it. However, you can reset TCP/IP to its original state by using the NetShell utility (netsh)
How to reset Internet Protocol (TCP/IP) in Windows XP[/indent]
Click on START - RUN and copy / paste the entry below into the run line and click OK

CMD /C NETSH FIREWALL RESET

Click on START - RUN and copy / paste the entry below into the run line and click OK

CMD /C NETSH int ip reset c:\resetlog.txt

[/indent]

[FrankA]

Steps 1 and 2 done:

Combofix Log: =======================

ComboFix 09-09-13.05 - user 14/09/2009 11:48.2.2 - NTFSx86
Microsoft Windows XP Home Edition 5.1.2600.2.1252.44.1033.18.1006.552 [GMT 2:00]
Running from: c:\documents and settings\user\Desktop\ComboFix.exe
Command switches used :: c:\documents and settings\user\Desktop\CFscript.txt
AV: AVG Anti-Virus Free *On-access scanning disabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}
FW: ZoneAlarm Firewall *disabled* {829BDA32-94B3-44F4-8446-F8FCFF809F8B}

WARNING -THIS MACHINE DOES NOT HAVE THE RECOVERY CONSOLE INSTALLED !!

FILE ::
"c:\windows\system32\drivers\sgmjch.sys"
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.

-------\Legacy_EPLBRNVSGJTDUC
-------\Service_eplbrnvsgjtduc


((((((((((((((((((((((((( Files Created from 2009-08-14 to 2009-09-14 )))))))))))))))))))))))))))))))
.

2009-09-12 21:15 . 2009-09-12 21:15 -------- d-----w- c:\program files\Trend Micro
2009-09-12 17:33 . 2009-09-12 17:33 54016 ----a-w- c:\windows\system32\drivers\vbvxjtm.sys
2009-09-11 20:12 . 2009-09-11 20:12 54016 ----a-w- c:\windows\system32\drivers\lnutagav.sys
2009-09-11 19:33 . 2009-09-11 19:33 54016 ----a-w- c:\windows\system32\drivers\kqhqh.sys
2009-09-10 20:12 . 2009-09-10 20:12 16568 ----a-w- c:\windows\system32\wahaj.com

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-09-14 10:07 . 2007-12-22 19:59 -------- d-----w- c:\documents and settings\user\Application Data\WTablet
2009-09-14 09:55 . 2007-12-28 13:20 -------- d-----w- c:\documents and settings\LocalService\Application Data\WTablet
2009-09-13 11:59 . 2008-05-07 22:19 -------- d---a-w- c:\documents and settings\All Users\Application Data\TEMP
2009-09-13 10:22 . 2007-12-22 18:27 -------- d-----w- c:\documents and settings\user\Application Data\Skype
2009-09-13 10:14 . 2007-12-22 18:30 -------- d-----w- c:\documents and settings\user\Application Data\skypePM
2009-09-12 13:22 . 2008-05-07 22:37 -------- d-----w- c:\program files\Spybot - Search & Destroy
2009-09-11 19:51 . 2008-05-07 22:00 -------- d-----w- c:\documents and settings\All Users\Application Data\avg8
2009-09-11 18:52 . 2009-08-09 18:35 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2009-09-10 15:11 . 2007-12-22 21:23 -------- d-----w- c:\program files\SpywareBlaster
2009-09-10 12:54 . 2009-08-09 18:35 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2009-09-10 12:53 . 2009-08-09 18:35 19160 ----a-w- c:\windows\system32\drivers\mbam.sys
2009-08-28 13:32 . 2007-12-19 14:54 12328 ----a-w- c:\documents and settings\user\Local Settings\Application Data\GDIPFONTCACHEV1.DAT
2009-08-18 10:10 . 2008-05-07 22:00 11952 ----a-w- c:\windows\system32\avgrsstx.dll
2009-08-18 10:10 . 2008-05-07 22:00 335240 ----a-w- c:\windows\system32\drivers\avgldx86.sys
2009-08-18 10:10 . 2007-12-22 16:57 27784 ----a-w- c:\windows\system32\drivers\avgmfx86.sys
2009-08-09 18:35 . 2009-08-09 18:35 -------- d-----w- c:\documents and settings\user\Application Data\Malwarebytes
2009-08-09 18:35 . 2009-08-09 18:35 -------- d-----w- c:\documents and settings\All Users\Application Data\Malwarebytes
2009-08-07 14:03 . 2009-08-07 14:03 -------- d-----w- c:\documents and settings\user\Application Data\Apple Computer
2009-08-07 14:01 . 2009-08-07 14:01 -------- d-----w- c:\program files\QuickTime
2009-08-07 14:01 . 2009-08-07 14:01 -------- d-----w- c:\documents and settings\All Users\Application Data\Apple Computer
2009-08-07 14:00 . 2009-08-07 14:00 -------- d-----w- c:\program files\Apple Software Update
2009-08-07 14:00 . 2009-08-07 14:00 -------- d-----w- c:\documents and settings\All Users\Application Data\Apple
2009-08-05 09:11 . 2006-02-28 12:00 204800 ----a-w- c:\windows\system32\mswebdvd.dll
2009-07-17 18:55 . 2006-02-28 12:00 58880 ----a-w- c:\windows\system32\atl.dll
2009-07-13 21:43 . 2006-02-28 12:00 286208 ----a-w- c:\windows\system32\wmpdxm.dll
2009-06-29 16:12 . 2006-02-28 12:00 827392 ------w- c:\windows\system32\wininet.dll
2009-06-29 16:12 . 2006-02-28 12:00 78336 ----a-w- c:\windows\system32\ieencode.dll
2009-06-29 16:12 . 2006-02-28 12:00 17408 ------w- c:\windows\system32\corpol.dll
2009-06-16 14:55 . 2006-02-28 12:00 82432 ----a-w- c:\windows\system32\fontsub.dll
2009-06-16 14:55 . 2006-02-28 12:00 119808 ----a-w- c:\windows\system32\t2embed.dll
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}"="c:\program files\Common Files\Ahead\Lib\NMBgMonitor.exe" [2007-06-01 153136]
"MSMSGS"="c:\program files\Messenger\msmsgs.exe" [2004-10-13 1694208]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"RemoteControl"="c:\program files\CyberLink\PowerDVD\PDVDServ.exe" [2006-11-23 56928]
"LanguageShortcut"="c:\program files\CyberLink\PowerDVD\Language\Language.exe" [2006-12-05 54832]
"NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2007-12-05 8523776]
"NvMediaCenter"="c:\windows\system32\NvMcTray.dll" [2007-12-05 81920]
"LogitechCommunicationsManager"="c:\program files\Common Files\LogiShrd\LComMgr\Communications_Helper.exe" [2007-10-25 563984]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2008-01-11 39792]
"snp2std"="c:\windows\vsnp2std.exe" [2007-09-28 344064]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2009-05-26 413696]
"Malwarebytes Anti-Malware (reboot)"="c:\program files\Malwarebytes' Anti-Malware\mbam.exe" [2009-09-10 1312080]
"SigmatelSysTrayApp"="sttray.exe" - c:\windows\sttray.exe [2007-06-08 303104]
"nwiz"="nwiz.exe" - c:\windows\system32\nwiz.exe [2007-12-05 1626112]

c:\documents and settings\user\Start Menu\Programs\Startup\
Outlook Express.lnk.disabled [2007-12-19 738]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
Adobe Gamma Loader.lnk - c:\program files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe [2008-1-9 113664]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\avgrsstarter]
2009-08-18 10:10 11952 ----a-w- c:\windows\system32\avgrsstx.dll

[HKLM\~\startupfolder\C:^Documents and Settings^user^Start Menu^Programs^Startup^WD Anywhere Backup Launcher.lnk]
path=c:\documents and settings\user\Start Menu\Programs\Startup\WD Anywhere Backup Launcher.lnk
backup=c:\windows\pss\WD Anywhere Backup Launcher.lnkStartup

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\run-]
"Skype"="c:\program files\Skype\Phone\Skype.exe" /nosplash /minimized

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run-]
"AVG8_TRAY"=c:\progra~1\AVG\AVG8\avgtray.exe
"ZoneAlarm Client"="c:\program files\Zone Labs\ZoneAlarm\zlclient.exe"

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\ZoneLabsFirewall]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\AVG\\AVG8\\avgupd.exe"=
"c:\\Program Files\\Skype\\Phone\\Skype.exe"=

R1 AvgLdx86;AVG AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [08/05/2008 00:00 335240]
R2 avg8wd;AVG8 WatchDog;c:\progra~1\AVG\AVG8\avgwdsvc.exe [08/05/2008 00:00 297752]
S2 AlerterALG;Alerter AlerterALG;c:\windows\TEMP\pgkievihdi.exe service --> c:\windows\TEMP\pgkievihdi.exe service [?]
.
Contents of the 'Scheduled Tasks' folder

2009-08-07 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-07-30 10:34]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.google.com
mStart Page = hxxp://www.google.com
uInternet Connection Wizard,ShellNext = iexplore
FF - ProfilePath - c:\documents and settings\user\Application Data\Mozilla\Firefox\Profiles\fx2gru5m.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.debook.com/
FF - component: c:\program files\AVG\AVG8\Firefox\components\avgssff.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension\
.

**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-09-14 12:07
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'explorer.exe'(3644)
c:\windows\system32\WININET.dll
c:\windows\system32\ieframe.dll
c:\windows\system32\WPDShServiceObj.dll
c:\windows\system32\PortableDeviceTypes.dll
c:\windows\system32\PortableDeviceApi.dll
.
------------------------ Other Running Processes ------------------------
.
c:\windows\system32\ZoneLabs\vsmon.exe
c:\program files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
c:\windows\system32\nvsvc32.exe
c:\program files\CyberLink\Shared Files\RichVideo.exe
c:\windows\system32\stacsv.exe
c:\program files\AVG\AVG8\avgrsx.exe
c:\windows\system32\Tablet.exe
c:\program files\AVG\AVG8\avgscanx.exe
c:\program files\AVG\AVG8\avgcsrvx.exe
c:\windows\system32\WTablet\TabUserW.exe
c:\windows\system32\Tablet.exe
c:\windows\system32\wscntfy.exe
c:\windows\system32\rundll32.exe
c:\program files\Common Files\Ahead\Lib\NMIndexingService.exe
c:\program files\Common Files\Ahead\Lib\NMIndexStoreSvr.exe
.
**************************************************************************
.
Completion time: 2009-09-14 12:11 - machine was rebooted
ComboFix-quarantined-files.txt 2009-09-14 10:11
ComboFix2.txt 2009-09-13 12:41

Pre-Run: 136,323,170,304 bytes free
Post-Run: 136,182,775,808 bytes free

Current=5 Default=5 Failed=4 LastKnownGood=6 Sets=1,2,3,4,5,6
165 --- E O F --- 2009-09-10 15:13



Mbam Log ========================

Malwarebytes' Anti-Malware 1.41
Database version: 2775
Windows 5.1.2600 Service Pack 2

14/09/2009 13:03:34
mbam-log-2009-09-14 (13-03-34).txt

Scan type: Full Scan (C:\|)
Objects scanned: 143326
Time elapsed: 31 minute(s), 43 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 1
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\AlerterALG (Trojan.Downloader) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

[AdvancedSetup]

So how is the computer running now? Please let me know what symptoms or issues you're still having or seeing.

Thanks.

[FrankA]

HI,

I was waiting for any further instructions before doing anything. Will give it a run this morning and report back.

[FrankA]

Winsock fix restored internet connection, Zone Alarm control panel was damaged, reinstalling ZA now.

From limited activity so far it seems to be OK... will get my daughter to give it a thrashing when gets home from school.

Thank you for your help

[FrankA]

I scoured her browser log, googling links for any warnings, and could find no site she visited that appeared threatening or had warnings about. So the source of the infection remains unknown. Perhaps something piggybacking an advert?

[FrankA]

There seems to be one problem. Zone alarm control centre had no options in it, completely blank apart from Help at bottom, so re-installed as update - same problem. Re-installed as new installation same problem.

[AdvancedSetup]

Well ZoneAlarm is not the program it used to be. It is rather complex and quite a hog on resources and many users complain it is difficult to remove.
Please review the following link for removing it completely and let the system run a little without it (you can use the Windows built-in firewall for now) then if you still want it see if it will re-install after a CLEAN removal process.
http://www.malwareby...showtopic=23174

[AdvancedSetup]

Please post a status update on this.

Thanks.

[FrankA]

Hi,

Have not had much time today but looking for an alternate firewall. Online Armor Personal Firewall seems to be regarded - had started to notice ZA was causing slow-downs on my own PC.

But my daughters PC seems to be behaving, much to my relief and a lot of gratitude to you and this forum.

Is the paid Malwarebytes any different to the free version? Can't see any info on this at a a quick look. As this is the second time you guys have done your magic, clearly time to give something back in gratitude.

[AdvancedSetup]

The paid version adds real time threat blocking for both files and IP protection of known bad sites.
http://www.malwarebytes.org/mbam.php

$24.95 for a lifetime license for home users and it typically gets updated quite often.


Please run the following to remove any tools that might have been used during the scanning and cleaning of your system.

STEP A
[indent]Uninstall ComboFix.exe

• Click START then RUN
  
• Now type Combofix /u (if you renamed Combofix.exe use that name instead) in the runbox and click OK. Note the space between the X and the /U, it needs to be there.
  
• [indent][/indent]
  
• When shown the disclaimer, Select "2"

Remove this folder C:\QooBox if the uninstall instructions don't work and delete Combofix.exe AND check your system time and reset if needed[/indent]


Great, all looks good now.

I'll close your post soon so that other don't post into it and leave you with this information and suggestions.

So how did I get infected in the first place?


[indent]At this time your system appears to be clean. Nothing else in the logs indicates that you are still infected.
Now that you appear to be clean, please follow these simple steps in order to keep your computer clean and secure:

Remove all but the most recent Restore Point on Windows XP

[indent]You should Create a New Restore Point to prevent possible reinfection from an old one.
Some of the malware you picked up could have been saved in System Restore.
Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point.
Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:

• Go to Start > Programs > Accessories > System Tools and click "System Restore".
  
• If the shortcut is missing you can also click on START > RUN > and type in %SystemRoot%\system32\restore\rstrui.exe and click OK
  
• Choose the radio button marked "Create a Restore Point" on the first screen then click "Next".
  
• Give the new Restore Point a name, then click "Create".
  
• The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.

• Then use the Disk Cleanup to remove all but the most recently created Restore Point.
  
• Go to Start > Run and type: Cleanmgr.exe
  
• Select the drive where Windows is installed and click "Ok". Disk Cleanup will scan your files for several minutes, then open.
  
• Click the "More Options" tab, then click the "Clean up" button under System Restore.
  
• Click Ok. You will be prompted with "Are you sure you want to delete all but the most recent restore point?"
  
• Click Yes, then click Ok.
  
• Click Yes again when prompted with "Are you sure you want to perform these actions?"
  
• Disk Cleanup will remove the files and close automatically.
  
• On the Disk Cleanup tab, if the System Restore: Obsolete Data Stores entry is available remove them also.
  
• These are files that were created before Windows was reformatted or reinstalled. They are obsolete and you can delete them.

[indent] [/indent]

Additional information
Microsoft KB article: How to turn off and turn on System Restore in Windows XP
Bert Kinney's site: All about Windows System Restore[/indent]

Here are some free programs I recommend that could help you improve your computer's security.

Install SpyWare Blaster
Download it from here
Find here the tutorial on how to use Spyware Blaster here

Install WinPatrol
Download it from here
Here you can find information about how WinPatrol works here

Install FireTrust SiteHound
You can find information and download it from here

Install hpHosts
Download it from here
hpHosts is a community managed and maintained hosts file that allows an additional layer of protection against access to ad,
tracking and malicious websites. This prevents your computer from connecting to these untrusted sites
by redirecting them to 127.0.0.1 which is your own local computer.
hpHosts Support Forum

Update your Antivirus programs and other security products regularly to avoid new threats that could infect your system.
You can use one of these sites to check if any updates are needed for your pc.
Secunia Software Inspector
F-secure Health Check

Visit Microsoft often to get the latest updates for your computer.
http://www.update.microsoft.com
Note 1: If you are running Windows XP SP2, you should upgrade to SP3.
Note 2: Users of Norton Internet Security 2008 should uninstall the software before they install Service Pack 3.
The security suite can then be reinstalled afterwards.

The windows firewall is not sufficient to protect your system. It doesn't monitor outgoing traffic and this is a must.
I recommend Online Armor Free

A little outdated but good reading on how to prevent Malware

Keep safe online and happy surfing.



Since this issue is resolved I will close the thread to prevent others from posting into it. If you need assistance please start your own topic and someone will be happy to assist you.

The fixes and advice in this thread are for this machine only. Do not apply to your machine unless you Fully Understand how these programs work and what you're doing. Please start a thread of your own and someone will be happy to help you, just follow the Pre-Hijackthis instructions found here before posting Pre- HJT Post Instructions


Also don't forget that we offer FREE assistance with General PC questions and repair here PC Help
If you're pleased with the product Malwarebytes and the service provided you, please let your friends, family, and co-workers know. http://www.malwarebytes.org[/indent]