11 replies to this topic

[Juninho]

I never had problems and not change any program from my computer, but since I have upgraded to version 1.41 I can not update.

This image shows the fault (Error 732 (0,0)):

[Juninho]

Juninho, on Sep 14 2009, 06:54 PM, said:

I never had problems and not change any program from my computer, but since I have upgraded to version 1.41 I can not update.

This image shows the fault (Error 732 (0,0)):

http://i26.tinypic.com/34j57rk.jpg

[prairie dog]

Hi and welcome to the forum!

Please try this set of instructions:

* Uninstall Malwarebytes' Anti-Malware using Add/Remove programs in the control panel.
* Restart your computer (very important).
* Download and run this utility. mbam-clean.exe
* It will ask to restart your computer (please allow it to).
* After the computer restarts, Temporarily disable your Anti-Virus and install the latest version of Malwarebytes' Anti-Malware from here
Note: You will need to reactivate the program using the license you were sent
Launch the program and set the Protection and Registration. Then go to the UPDATE tab if not done during installation and check for updates.
Restart the computer again and verify that MBAM is in the task tray. Now setup any file exclusions as may be required in your Anti-Virus/Internet-Security/Firewall applications and restart your Anti-Virus/Internet-Security applications.

Please post back if this does not resolve your issue. Thanks!

[Juninho]

Thank you very much for your attention.
I did everything exactly as you explained but the problem persists.
I think it is problem of program.
I also use the free version and do not generate economic losses.
Thank you very much.
Greetings from Argentina.

[prairie dog]

Are you experiencing any other symptoms of being infected?

[swagger]

Is Internet Explorer set to "work online"? If it's not, it will say "Working offline" in the titlebar.

Do you have any proxy settings set in IE that may have been misconfigured or not supposed to be there at all? Tools menu -> Internet options, Connections tab, click on the Lan settings button to check for proxy settings.

Are you using IE 8 by any chance? Some users have had issues with IE 8 recently. Check this thread out

[Juninho]

prairie dog, on Sep 14 2009, 09:59 PM, said:

Are you experiencing any other symptoms of being infected?

Thank you very much for the help.
The pc is not infected, the format 3 days ago and all other programs work fine
The problem was to upgrade to version 1.41

[Juninho]

swagger, on Sep 14 2009, 10:13 PM, said:

Is Internet Explorer set to "work online"? If it's not, it will say "Working offline" in the titlebar.

Do you have any proxy settings set in IE that may have been misconfigured or not supposed to be there at all? Tools menu -> Internet options, Connections tab, click on the Lan settings button to check for proxy settings.

Are you using IE 8 by any chance? Some users have had issues with IE 8 recently. Check this thread out

Thank you very much for the help.
I have internet explorer 7 and the setup LAN hasn't problems and is as:
"Automatically detect settings".

[swagger]

Roger, glad you got it working

[GT500]

Juninho said:

Thank you very much for the help.
I have internet explorer 7 and the setup LAN hasn't problems and is as:
"Automatically detect settings".

I guess I should step in here and ask, did you manage to solve the issue?

[swagger]

Juninho, on Sep 15 2009, 04:52 PM, said:

Thank you very much for the help.
The pc is not infected, the format 3 days ago and all other programs work fine
The problem was to upgrade to version 1.41

I think Juninho is good

[Juninho]

I think it is a problem in the Latin America servers.