11 replies to this topic

[Clownfish]

Hi All, I hope someone can help me.

I have tried downloading Malawarebytes Anti Malaware several times. it seems to download ok but when I try to run the program I get the Error code: 703(0,53)

please help.

[srtools1980y]

Clownfish
Hello & Welcome to MBAM Forum.
Experts here will guide & resolve your prob. asap.
Your a/v please.

[Clownfish]

srtools1980y, on Sep 16 2009, 06:05 PM, said:

Clownfish
Hello & Welcome to MBAM Forum.
Experts here will guide & resolve your prob. asap.
Your a/v please.

Thank you, what is 'your AV'?

[swagger]

AV is short for anti-virus program

[Clownfish]

swagger, on Sep 16 2009, 06:19 PM, said:

AV is short for anti-virus program

Ahhh I see.

I have running Avira anti virus & Ad-Watch

[yardbird]

@ Clownfish

Please try these steps below: (Error 703: Error occurred expanding variables)


please try a clean tool below, remove the program and re-install again

1. Uninstall Malwarebytes' Anti-Malware using Add/Remove programs in the control panel.
2. Restart your computer (very important).
3. Download and run this utility. http://www.malwareby.../mbam-clean.exe

4. It will ask to restart your computer (please allow it to).
5. After the computer restarts, install the latest version from here. http://www.malwareby...am-download.php

Note: You will need to reactivate the program using the license you were sent
Launch the program and set the Protection and Registration. Then go to the UPDATE tab if not done during installation and check for updates.
Restart the computer again and verify that MBAM is in the task tray and run a Quick Scan.

After you remove the program & reinstall it, please post back here with your report.....regards...

[Clownfish]

Hi Yardbird, thank you for your reply.

I have done exactly what you instructed word for word & I am still getting the same error message when I try to load the program!

[yardbird]

If you have the Malwarebytes installer on your desktop still? Disconnect from the Internet and turn off Adwatch !! you can leave Avira on... Post back and let us know if it installs? with/without errors?

What is your Operating System? XP? Vista? and was your last Avira scan clean? or did it pick up anything?

[Clownfish]

Hi< I have just tried that & I am still getting the same error message. I am on XP.

[yardbird]

Your Anti-Virus scan is clean? and your IE is set to ONline mode not work Offline?
EDIT: your AV was what please?

[Clownfish]

Yep, I totally disconnected the internet. Avira came up clean. I'm using Avira Anti Virus.

[yardbird]

At this point, I would advise you to go to the HiJackLog Forum, Please follow the instructions:

follow these instructions & post it in the HiJackLog Forum please

Scan and post logs - read note at bottom in green
If you're having Malware related issues with your computer that you're unable to resolve.

• Please read and follow the instructions provided here: I'm infected - What do I do now?
  
• If needed please post your logs in a NEW topic here: Malware Removal - HijackThis Logs
  
• When posting logs please do not use any Quote, Code, or other tags. Please copy/paste directly into your post and do not attach files unless requested.

• Please do not post any logs in the General forum. We do not work on any logs posted in the General forum.
  
• Please do not install any software or use any removal/scanning tool except for those you're requested to run by the Helper that will assist you.
  
• Using these other tools often makes the cleanup task more difficult and time consuming.
  
• If you have already submitted for assistance at one of the other support sites on the Internet then you should not post a new log here, you should stay working with the Helper from that site until the issue is resolved.
  
• Do not assume you're clean because you don't see something in the logs. Please wait until the person assisting you provides feedback.
  
• There are often many others that require asistance as well, so please be patient. If no one has responded within 48 hours then please go ahead and post a request for review

NOTE: If for some reason you're unable to run some or any of the tools in the first link, then skip that step and move on to the next one. If you can't even run HijackThis, then just proceed and post a NEW topic as shown in the second link describing your issues and someone will assist you as soon as they can.