3 replies to this topic

[Byro]

Alrighty, so I've read a few of the posts from different users that seem to be having similar problems as myself.
I am not computer literate, but can read, and function at a mediocre level.
At one time I had Malwarebytes, AVG, Spybot S&D, Adware Anniversary ( I think ), CCleaner and HiJack This....
I recently manually deleted the files known to be used by the Bravaix.exe virus.
I still cannot open Malewarebytes, ,I'm getting the: "Windows cannot access the specified device, path, ,or file. You may not have the appropriate permissions to access the item." notification.
CCleaner still works, AVG does not, and I've uninstalled the rest of my arsenal.
Also, I have some sort of Auto Redirect virus going on.
Ummm, its a friends old computer so I'm not very familiar with it...
Looking forward to any and all advice, tips, help I can get ! ....even if you tell me I'm screwed...then at least I can go buy a new computer.
Thanks in advance I will try to be as competent as possible.

[yardbird]

Welcome to Malwarebytes! Lets get you fixed up.... follow these instructions please!

follow these instructions & post it in the HiJackLog Forum please

Scan and post logs - read note at bottom in green
If you're having Malware related issues with your computer that you're unable to resolve.

• Please read and follow the instructions provided here: I'm infected - What do I do now?
  
• If needed please post your logs in a NEW topic here: Malware Removal - HijackThis Logs
  
• When posting logs please do not use any Quote, Code, or other tags. Please copy/paste directly into your post and do not attach files unless requested.

• Please do not post any logs in the General forum. We do not work on any logs posted in the General forum.
  
• Please do not install any software or use any removal/scanning tool except for those you're requested to run by the Helper that will assist you.
  
• Using these other tools often makes the cleanup task more difficult and time consuming.
  
• If you have already submitted for assistance at one of the other support sites on the Internet then you should not post a new log here, you should stay working with the Helper from that site until the issue is resolved.
  
• Do not assume you're clean because you don't see something in the logs. Please wait until the person assisting you provides feedback.
  
• There are often many others that require asistance as well, so please be patient. If no one has responded within 48 hours then please go ahead and post a request for review

NOTE: If for some reason you're unable to run some or any of the tools in the first link, then skip that step and move on to the next one. If you can't even run HijackThis, then just proceed and post a NEW topic as shown in the second link describing your issues and someone will assist you as soon as they can.

[srtools1980y]

Hello & welcome to MBAM Forum

Experts here will guide & help you to resolve your prob. asap.

Please be patient until then.

Follow yardbirds instructions.

[Maurice Naggar]

@Byro

See my reply to you in the Malware removal sub-forum http://www.malwarebytes.org/forums/index.p...st&p=130021
Please make all replies there. And kindly reply soonest.
This topic is now closed.

Thanks Yardbird and srtools1980y