Hello all,
I'm assisting a workmate with a malware issue. I tried MalwareBytes 1.41, HiJackThis, and ComboFix - all of them close immedaitely and can't be rerun.
About the only thing I've been able to do successfully is run Win32kFix.exe, and the log is posted below.
This is a much more serious infection than I've encountered before, and I'd really like to clean it without having to do a system rebuild.
I would really appreciate some guidance! Thank you.
Running from: C:\Documents and Settings\kpoole\desktop\Win32kDiag.exe
Log file at : C:\Documents and Settings\kpoole\Desktop\Win32kDiag.txt
Removing all found mount points.
Attempting to reset file permissions.
WARNING: Could not get backup privileges!
Searching 'C:\WINDOWS'...
Found mount point : C:\WINDOWS\addins\addins
Mount point destination : \Device\__max++>\^
Removing mount point : C:\WINDOWS\addins\addins
Found mount point : C:\WINDOWS\assembly\NativeImages_v2.0.50727_32\Temp\ZAP120.tmp\ZAP120.tmp
Mount point destination : \Device\__max++>\^
Removing mount point : C:\WINDOWS\assembly\NativeImages_v2.0.50727_32\Temp\ZAP120.tmp\ZAP120.tmp
Found mount point : C:\WINDOWS\assembly\NativeImages_v2.0.50727_32\Temp\ZAP12F.tmp\ZAP12F.tmp
Mount point destination : \Device\__max++>\^
Removing mount point : C:\WINDOWS\assembly\NativeImages_v2.0.50727_32\Temp\ZAP12F.tmp\ZAP12F.tmp
Found mount point : C:\WINDOWS\assembly\NativeImages_v2.0.50727_32\Temp\ZAPA5.tmp\ZAPA5.tmp
Mount point destination : \Device\__max++>\^
Removing mount point : C:\WINDOWS\assembly\NativeImages_v2.0.50727_32\Temp\ZAPA5.tmp\ZAPA5.tmp
Found mount point : C:\WINDOWS\assembly\NativeImages_v2.0.50727_32\Temp\ZAPF7.tmp\ZAPF7.tmp
Mount point destination : \Device\__max++>\^
Removing mount point : C:\WINDOWS\assembly\NativeImages_v2.0.50727_32\Temp\ZAPF7.tmp\ZAPF7.tmp
Found mount point : C:\WINDOWS\assembly\temp\temp
Mount point destination : \Device\__max++>\^
Removing mount point : C:\WINDOWS\assembly\temp\temp
Found mount point : C:\WINDOWS\assembly\tmp\tmp
Mount point destination : \Device\__max++>\^
Removing mount point : C:\WINDOWS\assembly\tmp\tmp
Found mount point : C:\WINDOWS\Cache\Cache
Mount point destination : \Device\__max++>\^
Removing mount point : C:\WINDOWS\Cache\Cache
Found mount point : C:\WINDOWS\Config\Config
Mount point destination : \Device\__max++>\^
Removing mount point : C:\WINDOWS\Config\Config
Found mount point : C:\WINDOWS\Connection Wizard\Connection Wizard
Mount point destination : \Device\__max++>\^
Removing mount point : C:\WINDOWS\Connection Wizard\Connection Wizard
Found mount point : C:\WINDOWS\Crystal\Crystal
Mount point destination : \Device\__max++>\^
Removing mount point : C:\WINDOWS\Crystal\Crystal
Found mount point : C:\WINDOWS\CSC\d1\d1
Mount point destination : \Device\__max++>\^
Removing mount point : C:\WINDOWS\CSC\d1\d1
Found mount point : C:\WINDOWS\CSC\d2\d2
Mount point destination : \Device\__max++>\^
Removing mount point : C:\WINDOWS\CSC\d2\d2
Found mount point : C:\WINDOWS\CSC\d3\d3
Mount point destination : \Device\__max++>\^
Removing mount point : C:\WINDOWS\CSC\d3\d3
Found mount point : C:\WINDOWS\CSC\d4\d4
Mount point destination : \Device\__max++>\^
Removing mount point : C:\WINDOWS\CSC\d4\d4
Found mount point : C:\WINDOWS\CSC\d5\d5
Mount point destination : \Device\__max++>\^
Removing mount point : C:\WINDOWS\CSC\d5\d5
Found mount point : C:\WINDOWS\CSC\d6\d6
Mount point destination : \Device\__max++>\^
Removing mount point : C:\WINDOWS\CSC\d6\d6
Found mount point : C:\WINDOWS\CSC\d7\d7
Mount point destination : \Device\__max++>\^
Removing mount point : C:\WINDOWS\CSC\d7\d7
Found mount point : C:\WINDOWS\CSC\d8\d8
Mount point destination : \Device\__max++>\^
Removing mount point : C:\WINDOWS\CSC\d8\d8
Found mount point : C:\WINDOWS\ime\chsime\applets\applets
Mount point destination : \Device\__max++>\^
Removing mount point : C:\WINDOWS\ime\chsime\applets\applets
Found mount point : C:\WINDOWS\ime\CHTIME\Applets\Applets
Mount point destination : \Device\__max++>\^
Removing mount point : C:\WINDOWS\ime\CHTIME\Applets\Applets
Found mount point : C:\WINDOWS\ime\imejp\applets\applets
Mount point destination : \Device\__max++>\^
Removing mount point : C:\WINDOWS\ime\imejp\applets\applets
Found mount point : C:\WINDOWS\ime\imejp98\imejp98
Mount point destination : \Device\__max++>\^
Removing mount point : C:\WINDOWS\ime\imejp98\imejp98
Found mount point : C:\WINDOWS\ime\imjp8_1\applets\applets
Mount point destination : \Device\__max++>\^
Removing mount point : C:\WINDOWS\ime\imjp8_1\applets\applets
Found mount point : C:\WINDOWS\ime\imkr6_1\applets\applets
Mount point destination : \Device\__max++>\^
Removing mount point : C:\WINDOWS\ime\imkr6_1\applets\applets
Found mount point : C:\WINDOWS\ime\imkr6_1\dicts\dicts
Mount point destination : \Device\__max++>\^
Removing mount point : C:\WINDOWS\ime\imkr6_1\dicts\dicts
Found mount point : C:\WINDOWS\ime\shared\res\res
Mount point destination : \Device\__max++>\^
Removing mount point : C:\WINDOWS\ime\shared\res\res
Found mount point : C:\WINDOWS\Installer\$PatchCache$\Managed\0DC1503A46F231838AD88BCDDC8E8F7C\3.2.30729\3.2.30729
Mount point destination : \Device\__max++>\^
Removing mount point : C:\WINDOWS\Installer\$PatchCache$\Managed\0DC1503A46F231838AD88BCDDC8E8F7C\3.2.30729\3.2.30729
Found mount point : C:\WINDOWS\Installer\$PatchCache$\Managed\DC3BF90CC0D3D2F398A9A6D1762F70F3\2.2.30729\2.2.30729
Mount point destination : \Device\__max++>\^
Removing mount point : C:\WINDOWS\Installer\$PatchCache$\Managed\DC3BF90CC0D3D2F398A9A6D1762F70F3\2.2.30729\2.2.30729
Found mount point : C:\WINDOWS\java\classes\classes
Mount point destination : \Device\__max++>\^
Removing mount point : C:\WINDOWS\java\classes\classes
Found mount point : C:\WINDOWS\java\trustlib\trustlib
Mount point destination : \Device\__max++>\^
Removing mount point : C:\WINDOWS\java\trustlib\trustlib
Found mount point : C:\WINDOWS\Microsoft.NET\Framework\v1.0.3705\Temporary ASP.NET Files\Bind Logs\Bind Logs
Mount point destination : \Device\__max++>\^
Removing mount point : C:\WINDOWS\Microsoft.NET\Framework\v1.0.3705\Temporary ASP.NET Files\Bind Logs\Bind Logs
Found mount point : C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\Temporary ASP.NET Files\Temporary ASP.NET Files
Mount point destination : \Device\__max++>\^
Removing mount point : C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\Temporary ASP.NET Files\Temporary ASP.NET Files
Found mount point : C:\WINDOWS\msapps\msinfo\msinfo
Mount point destination : \Device\__max++>\^
Removing mount point : C:\WINDOWS\msapps\msinfo\msinfo
Found mount point : C:\WINDOWS\pchealth\ERRORREP\QHEADLES\QHEADLES
Mount point destination : \Device\__max++>\^
Removing mount point : C:\WINDOWS\pchealth\ERRORREP\QHEADLES\QHEADLES
Found mount point : C:\WINDOWS\pchealth\ERRORREP\QSIGNOFF\QSIGNOFF
Mount point destination : \Device\__max++>\^
Removing mount point : C:\WINDOWS\pchealth\ERRORREP\QSIGNOFF\QSIGNOFF
Found mount point : C:\WINDOWS\pchealth\helpctr\BATCH\BATCH
Mount point destination : \Device\__max++>\^
Removing mount point : C:\WINDOWS\pchealth\helpctr\BATCH\BATCH
Cannot access: C:\WINDOWS\pchealth\helpctr\binaries\HelpSvc.exe
Attempting to restore permissions of : C:\WINDOWS\pchealth\helpctr\binaries\HelpSvc.exe
Found mount point : C:\WINDOWS\pchealth\helpctr\Config\CheckPoint\CheckPoint
Mount point destination : \Device\__max++>\^
Removing mount point : C:\WINDOWS\pchealth\helpctr\Config\CheckPoint\CheckPoint
Found mount point : C:\WINDOWS\pchealth\helpctr\HelpFiles\HelpFiles
Mount point destination : \Device\__max++>\^
Removing mount point : C:\WINDOWS\pchealth\helpctr\HelpFiles\HelpFiles
Found mount point : C:\WINDOWS\pchealth\helpctr\InstalledSKUs\InstalledSKUs
Mount point destination : \Device\__max++>\^
Removing mount point : C:\WINDOWS\pchealth\helpctr\InstalledSKUs\InstalledSKUs
Found mount point : C:\WINDOWS\pchealth\helpctr\System\News\News
Mount point destination : \Device\__max++>\^
Removing mount point : C:\WINDOWS\pchealth\helpctr\System\News\News
Found mount point : C:\WINDOWS\pchealth\helpctr\System_OEM\System_OEM
Mount point destination : \Device\__max++>\^
Removing mount point : C:\WINDOWS\pchealth\helpctr\System_OEM\System_OEM
Found mount point : C:\WINDOWS\pchealth\helpctr\Temp\Temp
Mount point destination : \Device\__max++>\^
Removing mount point : C:\WINDOWS\pchealth\helpctr\Temp\Temp
Found mount point : C:\WINDOWS\Registration\CRMLog\CRMLog
Mount point destination : \Device\__max++>\^
Removing mount point : C:\WINDOWS\Registration\CRMLog\CRMLog
Found mount point : C:\WINDOWS\SoftwareDistribution\AuthCabs\AuthCabs
Mount point destination : \Device\__max++>\^
Removing mount point : C:\WINDOWS\SoftwareDistribution\AuthCabs\AuthCabs
Found mount point : C:\WINDOWS\SoftwareDistribution\EventCache\EventCache
Mount point destination : \Device\__max++>\^
Removing mount point : C:\WINDOWS\SoftwareDistribution\EventCache\EventCache
Found mount point : C:\WINDOWS\SoftwareDistribution\SelfUpdate\Default\Default
Mount point destination : \Device\__max++>\^
Removing mount point : C:\WINDOWS\SoftwareDistribution\SelfUpdate\Default\Default
Found mount point : C:\WINDOWS\SoftwareDistribution\SelfUpdate\Registered\Registered
Mount point destination : \Device\__max++>\^
Removing mount point : C:\WINDOWS\SoftwareDistribution\SelfUpdate\Registered\Registered
Found mount point : C:\WINDOWS\Sun\Java\Deployment\Deployment
Mount point destination : \Device\__max++>\^
Removing mount point : C:\WINDOWS\Sun\Java\Deployment\Deployment
Found mount point : C:\WINDOWS\system32\1025\1025
Mount point destination : \Device\__max++>\^
Removing mount point : C:\WINDOWS\system32\1025\1025
Found mount point : C:\WINDOWS\system32\1028\1028
Mount point destination : \Device\__max++>\^
Removing mount point : C:\WINDOWS\system32\1028\1028
Found mount point : C:\WINDOWS\system32\1031\1031
Mount point destination : \Device\__max++>\^
Removing mount point : C:\WINDOWS\system32\1031\1031
Found mount point : C:\WINDOWS\system32\1037\1037
Mount point destination : \Device\__max++>\^
Removing mount point : C:\WINDOWS\system32\1037\1037
Found mount point : C:\WINDOWS\system32\1041\1041
Mount point destination : \Device\__max++>\^
Removing mount point : C:\WINDOWS\system32\1041\1041
Found mount point : C:\WINDOWS\system32\1042\1042
Mount point destination : \Device\__max++>\^
Removing mount point : C:\WINDOWS\system32\1042\1042
Found mount point : C:\WINDOWS\system32\1054\1054
Mount point destination : \Device\__max++>\^
Removing mount point : C:\WINDOWS\system32\1054\1054
Found mount point : C:\WINDOWS\system32\2052\2052
Mount point destination : \Device\__max++>\^
Removing mount point : C:\WINDOWS\system32\2052\2052
Found mount point : C:\WINDOWS\system32\3076\3076
Mount point destination : \Device\__max++>\^
Removing mount point : C:\WINDOWS\system32\3076\3076
Found mount point : C:\WINDOWS\system32\3com_dmi\3com_dmi
Mount point destination : \Device\__max++>\^
Removing mount point : C:\WINDOWS\system32\3com_dmi\3com_dmi
Found mount point : C:\WINDOWS\system32\appmgmt\S-1-5-21-1388838188-1333813041-484901795-2175\S-1-5-21-1388838188-1333813041-484901795-2175
Mount point destination : \Device\__max++>\^
Removing mount point : C:\WINDOWS\system32\appmgmt\S-1-5-21-1388838188-1333813041-484901795-2175\S-1-5-21-1388838188-1333813041-484901795-2175
Found mount point : C:\WINDOWS\system32\config\systemprofile\Application Data\Microsoft\Media Player\Media Player
Mount point destination : \Device\__max++>\^
Removing mount point : C:\WINDOWS\system32\config\systemprofile\Application Data\Microsoft\Media Player\Media Player
Found mount point : C:\WINDOWS\system32\config\systemprofile\Application Data\Microsoft\SystemCertificates\My\Certificates\Certificates
Mount point destination : \Device\__max++>\^
Removing mount point : C:\WINDOWS\system32\config\systemprofile\Application Data\Microsoft\SystemCertificates\My\Certificates\Certificates
Found mount point : C:\WINDOWS\system32\config\systemprofile\Application Data\Microsoft\SystemCertificates\My\CRLs\CRLs
Mount point destination : \Device\__max++>\^
Removing mount point : C:\WINDOWS\system32\config\systemprofile\Application Data\Microsoft\SystemCertificates\My\CRLs\CRLs
Found mount point : C:\WINDOWS\system32\config\systemprofile\Application Data\Microsoft\SystemCertificates\My\CTLs\CTLs
Mount point destination : \Device\__max++>\^
Removing mount point : C:\WINDOWS\system32\config\systemprofile\Application Data\Microsoft\SystemCertificates\My\CTLs\CTLs
Found mount point : C:\WINDOWS\system32\config\systemprofile\Desktop\Desktop
Mount point destination : \Device\__max++>\^
Removing mount point : C:\WINDOWS\system32\config\systemprofile\Desktop\Desktop
Found mount point : C:\WINDOWS\system32\config\systemprofile\Favorites\Favorites
Mount point destination : \Device\__max++>\^
Removing mount point : C:\WINDOWS\system32\config\systemprofile\Favorites\Favorites
Found mount point : C:\WINDOWS\system32\config\systemprofile\Local Settings\Application Data\Microsoft\OFFICE\OFFICE
Mount point destination : \Device\__max++>\^
Removing mount point : C:\WINDOWS\system32\config\systemprofile\Local Settings\Application Data\Microsoft\OFFICE\OFFICE
Found mount point : C:\WINDOWS\system32\config\systemprofile\Local Settings\History\History
Mount point destination : \Device\__max++>\^
Removing mount point : C:\WINDOWS\system32\config\systemprofile\Local Settings\History\History
Found mount point : C:\WINDOWS\system32\config\systemprofile\Local Settings\Temp\Temp
Mount point destination : \Device\__max++>\^
Removing mount point : C:\WINDOWS\system32\config\systemprofile\Local Settings\Temp\Temp
Found mount point : C:\WINDOWS\system32\config\systemprofile\Local Settings\Temporary Internet Files\Temporary Internet Files
Mount point destination : \Device\__max++>\^
Removing mount point : C:\WINDOWS\system32\config\systemprofile\Local Settings\Temporary Internet Files\Temporary Internet Files
Found mount point : C:\WINDOWS\system32\config\systemprofile\My Documents\My Documents
Mount point destination : \Device\__max++>\^
Removing mount point : C:\WINDOWS\system32\config\systemprofile\My Documents\My Documents
Found mount point : C:\WINDOWS\system32\config\systemprofile\NetHood\NetHood
Mount point destination : \Device\__max++>\^
Removing mount point : C:\WINDOWS\system32\config\systemprofile\NetHood\NetHood
Found mount point : C:\WINDOWS\system32\config\systemprofile\PrintHood\PrintHood
Mount point destination : \Device\__max++>\^
Removing mount point : C:\WINDOWS\system32\config\systemprofile\PrintHood\PrintHood
Found mount point : C:\WINDOWS\system32\config\systemprofile\Recent\Recent
Mount point destination : \Device\__max++>\^
Removing mount point : C:\WINDOWS\system32\config\systemprofile\Recent\Recent
Found mount point : C:\WINDOWS\system32\dhcp\dhcp
Mount point destination : \Device\__max++>\^
Removing mount point : C:\WINDOWS\system32\dhcp\dhcp
Found mount point : C:\WINDOWS\system32\drivers\disdn\disdn
Mount point destination : \Device\__max++>\^
Removing mount point : C:\WINDOWS\system32\drivers\disdn\disdn
Cannot access: C:\WINDOWS\system32\eventlog.dll
Attempting to restore permissions of : C:\WINDOWS\system32\eventlog.dll
[1] 2008-04-14 04:41:54 56320 C:\WINDOWS\system32\dllcache\eventlog.dll (Microsoft Corporation)
[1] 2008-04-14 04:41:54 62976 C:\WINDOWS\system32\eventlog.dll ()
[2] 2008-04-14 04:41:54 56320 C:\WINDOWS\system32\logevent.dll (Microsoft Corporation)
Found mount point : C:\WINDOWS\system32\export\export
Mount point destination : \Device\__max++>\^
Removing mount point : C:\WINDOWS\system32\export\export
Found mount point : C:\WINDOWS\system32\IME\CINTLGNT\CINTLGNT
Mount point destination : \Device\__max++>\^
Removing mount point : C:\WINDOWS\system32\IME\CINTLGNT\CINTLGNT
Found mount point : C:\WINDOWS\system32\IME\PINTLGNT\PINTLGNT
Mount point destination : \Device\__max++>\^
Removing mount point : C:\WINDOWS\system32\IME\PINTLGNT\PINTLGNT
Found mount point : C:\WINDOWS\system32\IME\TINTLGNT\TINTLGNT
Mount point destination : \Device\__max++>\^
Removing mount point : C:\WINDOWS\system32\IME\TINTLGNT\TINTLGNT
Found mount point : C:\WINDOWS\system32\inetsrv\inetsrv
Mount point destination : \Device\__max++>\^
Removing mount point : C:\WINDOWS\system32\inetsrv\inetsrv
Found mount point : C:\WINDOWS\system32\LogFiles\WUDF\WUDF
Mount point destination : \Device\__max++>\^
Removing mount point : C:\WINDOWS\system32\LogFiles\WUDF\WUDF
Found mount point : C:\WINDOWS\system32\mui\dispspec\dispspec
Mount point destination : \Device\__max++>\^
Removing mount point : C:\WINDOWS\system32\mui\dispspec\dispspec
Found mount point : C:\WINDOWS\system32\oobe\html\ispsgnup\ispsgnup
Mount point destination : \Device\__max++>\^
Removing mount point : C:\WINDOWS\system32\oobe\html\ispsgnup\ispsgnup
Found mount point : C:\WINDOWS\system32\oobe\html\oemcust\oemcust
Mount point destination : \Device\__max++>\^
Removing mount point : C:\WINDOWS\system32\oobe\html\oemcust\oemcust
Found mount point : C:\WINDOWS\system32\oobe\html\oemhw\oemhw
Mount point destination : \Device\__max++>\^
Removing mount point : C:\WINDOWS\system32\oobe\html\oemhw\oemhw
Found mount point : C:\WINDOWS\system32\oobe\html\oemreg\oemreg
Mount point destination : \Device\__max++>\^
Removing mount point : C:\WINDOWS\system32\oobe\html\oemreg\oemreg
Found mount point : C:\WINDOWS\system32\oobe\sample\sample
Mount point destination : \Device\__max++>\^
Removing mount point : C:\WINDOWS\system32\oobe\sample\sample
Found mount point : C:\WINDOWS\system32\ShellExt\ShellExt
Mount point destination : \Device\__max++>\^
Removing mount point : C:\WINDOWS\system32\ShellExt\ShellExt
Found mount point : C:\WINDOWS\system32\spool\drivers\w32x86\3\temp\temp
Mount point destination : \Device\__max++>\^
Removing mount point : C:\WINDOWS\system32\spool\drivers\w32x86\3\temp\temp
Found mount point : C:\WINDOWS\system32\spool\PRINTERS\PRINTERS
Mount point destination : \Device\__max++>\^
Removing mount point : C:\WINDOWS\system32\spool\PRINTERS\PRINTERS
Found mount point : C:\WINDOWS\system32\wbem\mof\bad\bad
Mount point destination : \Device\__max++>\^
Removing mount point : C:\WINDOWS\system32\wbem\mof\bad\bad
Found mount point : C:\WINDOWS\system32\wbem\mof\good\good
Mount point destination : \Device\__max++>\^
Removing mount point : C:\WINDOWS\system32\wbem\mof\good\good
Found mount point : C:\WINDOWS\system32\wbem\snmp\snmp
Mount point destination : \Device\__max++>\^
Removing mount point : C:\WINDOWS\system32\wbem\snmp\snmp
Found mount point : C:\WINDOWS\system32\wins\wins
Mount point destination : \Device\__max++>\^
Removing mount point : C:\WINDOWS\system32\wins\wins
Found mount point : C:\WINDOWS\system32\xircom\xircom
Mount point destination : \Device\__max++>\^
Removing mount point : C:\WINDOWS\system32\xircom\xircom
Found mount point : C:\WINDOWS\Temp\Google Toolbar\Google Toolbar
Mount point destination : \Device\__max++>\^
Removing mount point : C:\WINDOWS\Temp\Google Toolbar\Google Toolbar
Found mount point : C:\WINDOWS\Temp\~nsu.tmp\~nsu.tmp
Mount point destination : \Device\__max++>\^
Removing mount point : C:\WINDOWS\Temp\~nsu.tmp\~nsu.tmp
Found mount point : C:\WINDOWS\WinSxS\InstallTemp\InstallTemp
Mount point destination : \Device\__max++>\^
Removing mount point : C:\WINDOWS\WinSxS\InstallTemp\InstallTemp
Finished!
#1
Posted 25 September 2009 - 04:02 PM
#2
Posted 29 September 2009 - 02:35 PM
Hi,
1. Please download The Avenger2 by SwanDog46
2. Unzip avenger.exe to your desktop.
3. Copy the text in the following codebox by selecting all of it, and pressing (<Control> + C) or by right clicking and selecting "Copy"
5. Read the prompt that appears, and press OK.
6. Paste the script into the textbox that appears, using (<Control> + V) or by right clicking and choosing "Paste".
7. Press the "Execute" button.
8. You will be presented with 2 confirmation prompts. Select yes on each. Your system will reboot.
Note: It is possible that Avenger will reboot your system TWICE.
9. Upon reboot, a command prompt window will appear on your screen for a few seconds, and then Avenger's log will open. Please paste that log here in your next post.
Also,
Go to start > run and copy and paste the following command in the field:
"%userprofile%\desktop\win32kdiag.exe" -f -r
This should restore permissions on locked files and remove mountpoints.
1. Please download The Avenger2 by SwanDog46
2. Unzip avenger.exe to your desktop.
3. Copy the text in the following codebox by selecting all of it, and pressing (<Control> + C) or by right clicking and selecting "Copy"
Files to move: C:\WINDOWS\SYSTEM32\logevent.dll | C:\WINDOWS\SYSTEM32\eventlog.dll4. Now start The Avenger2 by double clicking avenger.exe on your desktop.
5. Read the prompt that appears, and press OK.
6. Paste the script into the textbox that appears, using (<Control> + V) or by right clicking and choosing "Paste".
7. Press the "Execute" button.
8. You will be presented with 2 confirmation prompts. Select yes on each. Your system will reboot.
Note: It is possible that Avenger will reboot your system TWICE.
9. Upon reboot, a command prompt window will appear on your screen for a few seconds, and then Avenger's log will open. Please paste that log here in your next post.
Also,
Go to start > run and copy and paste the following command in the field:
"%userprofile%\desktop\win32kdiag.exe" -f -r
This should restore permissions on locked files and remove mountpoints.
#3
Posted 29 September 2009 - 02:38 PM
miekiemoes, thank you for the reply!
I was able to successfully clean the system yesterday, using the process you described. I did a number of scans (Kaspersky, Malwarebytes) when done and everything came up clean.
Is there a thread on this site that one can use to learn how to interpret logs from HJT, Win32kdiag, etc? I am an IT Admin and I expect I'll be running into this kind of thing in the future.
Again, thanks.
I was able to successfully clean the system yesterday, using the process you described. I did a number of scans (Kaspersky, Malwarebytes) when done and everything came up clean.
Is there a thread on this site that one can use to learn how to interpret logs from HJT, Win32kdiag, etc? I am an IT Admin and I expect I'll be running into this kind of thing in the future.
Again, thanks.
#4
Posted 29 September 2009 - 03:05 PM
Hi,
Good to hear you already fixed it.
To interpret these logs is a matter of experience (going through such logs daily) and recognise good from bad. If you want to learn this is well, there are some online training schools for this. SWI is a forum where you can get free training: http://www.spywarein...hp?showtopic=34
Also,
Please read my Prevention page with lots of info and tips how to prevent this in the future.
And if you want to improve speed/system performance after malware removal, take a look here.
Extra note: Make sure your programs are up to date - because older versions may contain Security Leaks. To find out what programs need to be updated, please run the Secunia Software Inspector Scan.
Happy Surfing again!
Good to hear you already fixed it.
To interpret these logs is a matter of experience (going through such logs daily) and recognise good from bad. If you want to learn this is well, there are some online training schools for this. SWI is a forum where you can get free training: http://www.spywarein...hp?showtopic=34
Also,
Please read my Prevention page with lots of info and tips how to prevent this in the future.
And if you want to improve speed/system performance after malware removal, take a look here.
Extra note: Make sure your programs are up to date - because older versions may contain Security Leaks. To find out what programs need to be updated, please run the Secunia Software Inspector Scan.
Happy Surfing again!
1 user(s) are reading this topic
0 members, 1 guests, 0 anonymous users
Sign In
Create Account
This topic is locked
Back to top









