Rubotted showing bot found
Malwarebytes' Anti-Malware 1.41
Database version: 2908
Windows 5.1.2600 Service Pack 2
10/5/2009 9:21:59 AM
mbam-log-2009-10-05 (09-21-59).txt
Scan type: Quick Scan
Objects scanned: 170211
Time elapsed: 16 minute(s), 10 second(s)
Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0
Memory Processes Infected:
(No malicious items detected)
Memory Modules Infected:
(No malicious items detected)
Registry Keys Infected:
(No malicious items detected)
Registry Values Infected:
(No malicious items detected)
Registry Data Items Infected:
(No malicious items detected)
Folders Infected:
(No malicious items detected)
Files Infected:
(No malicious items detected)
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:25:36 AM, on 10/5/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16876)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Dell\OpenManage\Client\Iap.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\K9\k9nt.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Hewlett-Packard\PNM\server\solid\solfe.exe
C:\Program Files\Trend Micro\RUBotted\TMRUBotted.exe
C:\Program Files\Sophos\Sophos Anti-Virus\SAVAdminService.exe
C:\Program Files\Sophos\Remote Management System\ManagementAgentNT.exe
C:\Program Files\Sophos\AutoUpdate\ALsvc.exe
C:\Program Files\Sophos\Remote Management System\RouterNT.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Hewlett-Packard\PNM\server\Wrapper.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Hewlett-Packard\PNM\jre\bin\javaw.exe
C:\Program Files\Hewlett-Packard\PNM\server\bin\tls_hppnm.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Hewlett-Packard\PNM\server\bin\Trafficd.exe
C:\Program Files\HP\ToolBoxFX\bin\HPTLBXFX.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Trend Micro\RUBotted\TMRUBottedTray.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Sophos\AutoUpdate\ALMon.exe
C:\Program Files\Multi-Tech Systems\FaxFinder Client Software\ff110client.exe
C:\Program Files\Hewlett-Packard\PNM\server\bin\TMServer.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Microsoft Office\Office\OUTLOOK.EXE
C:\Program Files\Common Files\System\MAPI\1033\nt\MAPISP32.EXE
C:\Program Files\Seagate Software\Crystal Reports\crw32.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft....k/?LinkId=69157
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Sophos Web Content Scanner - {39EA7695-B3F2-4C44-A4BC-297ADA8FD235} - C:\Program Files\Sophos\Sophos Anti-Virus\SophosBHO.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.1.807.1746\swg.dll
O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O4 - HKLM\..\Run: [HPLJ Config] C:\Program Files\Hewlett-Packard\hp LaserJet 1160_1320 series\SetConfig.exe -c Network -p 10.10.7.77 -pn "" -n 1 -l 1033 -sl 120000
O4 - HKLM\..\Run: [TLS_HPPNM] C:\Program Files\Hewlett-Packard\PNM\server\bin\tls_hppnm.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [FinishOptions] C:\DOCUME~1\KEN_R~1.PCI\LOCALS~1\Temp\hpbinxst.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [ToolBoxFX] "C:\Program Files\HP\ToolBoxFX\bin\HPTLBXFX.exe" /enum:on /alerts:on /notifications:on /fl:on /fr:on /appData:on
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [TMRUBottedTray] "C:\Program Files\Trend Micro\RUBotted\TMRUBottedTray.exe"
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_8 -reboot 1
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "c:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [DWQueuedReporting] "c:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'Default user')
O4 - Startup: Spectrum Messenger (Client).lnk = C:\Program Files\Telescan\Spectrum\Messenger\Client\SM_Client.exe
O4 - Global Startup: AutoUpdate Monitor.lnk = C:\Program Files\Sophos\AutoUpdate\ALMon.exe
O4 - Global Startup: FaxFinder Client.lnk = C:\Program Files\Multi-Tech Systems\FaxFinder Client Software\ff110client.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: &ieSpell Options - res://C:\Program Files\ieSpell\iespell.dll/SPELLOPTION.HTM
O8 - Extra context menu item: Check &Spelling - res://C:\Program Files\ieSpell\iespell.dll/SPELLCHECK.HTM
O9 - Extra button: ieSpell - {0E17D5B7-9F5D-4fee-9DF6-CA6EE38B68A8} - C:\Program Files\ieSpell\iespell.dll
O9 - Extra 'Tools' menuitem: ieSpell - {0E17D5B7-9F5D-4fee-9DF6-CA6EE38B68A8} - C:\Program Files\ieSpell\iespell.dll
O9 - Extra button: (no name) - {1606D6F9-9D3B-4aea-A025-ED5B2FD488E7} - C:\Program Files\ieSpell\iespell.dll
O9 - Extra 'Tools' menuitem: ieSpell Options - {1606D6F9-9D3B-4aea-A025-ED5B2FD488E7} - C:\Program Files\ieSpell\iespell.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: http://www.cyberguys.com
O15 - Trusted Zone: http://www.cpd.iit.edu
O15 - Trusted Zone: http://www.mozilla.org
O15 - Trusted Zone: http://www.ides.state.il.us
O15 - Trusted Zone: http://housecall65.trendmicro.com
O15 - Trusted IP range: http://10.10.7.254
O15 - Trusted IP range: 10.10.7.126
O15 - Trusted IP range: http://10.10.7.208
O16 - DPF: {1D6A2BB1-CF58-470D-9941-8CAC04DCB8FA} (ExecView3.1 Install) - http://10.10.7.130:8...stall_outer.cab
O16 - DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} (Trend Micro ActiveX Scan Agent 6.6) -
http://housecall65.trendmicro.com/housecal...ivex/hcImpl.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/...b?1136994970113
O16 - DPF: {6E5A37BF-FD42-463A-877C-4EB7002E68AE} (Housecall ActiveX 6.5) - http://housecall65.trendmicro.com/housecal...ivex/hcImpl.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061...all/xscan53.cab
O16 - DPF: {CAFECAFE-0013-0001-0022-ABCDEFABCDEF} (JInitiator 1.3.1.22) - https://apps10g.pledgemaker-pmol.com/forms9.../jinit13122.exe
O16 - DPF: {D42ED9FF-DF46-4AD9-A3FE-46BAF896466E} (CountSpies.SpyCounter) - http://www.sunbelt-software.com/evaluation.../CounterSpy.CAB
O16 - DPF: {E62D1A95-8299-4B94-85D0-731DC125A60D} (IMMP4Control Control) - http://10.10.7.236/ocx/IP99Control.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{39B2FFA8-622E-41C9-A8D3-D8D28A846074}: NameServer =
208.67.222.222,208.67.220.220,216.127.250.10,216.127.250.9,64.105.189.26,10.10.7
.110
O17 - HKLM\System\CCS\Services\Tcpip\..\{48E9C9CB-8509-4EFF-ACBA-79DC0A212362}: NameServer = 10.10.7.110,216.127.250.10,216.127.250.9,208.67.222.222,208.67.220.220
O17 - HKLM\System\CS1\Services\Tcpip\..\{39B2FFA8-622E-41C9-A8D3-D8D28A846074}: NameServer =
208.67.222.222,208.67.220.220,216.127.250.10,216.127.250.9,64.105.189.26,10.10.7
.110
O17 - HKLM\System\CS2\Services\Tcpip\..\{39B2FFA8-622E-41C9-A8D3-D8D28A846074}: NameServer =
208.67.222.222,208.67.220.220,216.127.250.10,216.127.250.9,64.105.189.26,10.10.7
.110
O20 - AppInit_DLLs: C:\PROGRA~1\Sophos\SOPHOS~1\SOPHOS~1.DLL
O23 - Service: Diagnostic Facility COM Server (CdfSvc) - Citrix Systems, Inc. - C:\Program Files\Common Files\Citrix\System32\CdfSvc.exe
O23 - Service: HP ProCurve Network Manager Server - Unknown owner - C:\Program Files\Hewlett-Packard\PNM\server\Wrapper.exe
O23 - Service: Iap - Dell Computer Corporation - C:\Program Files\Dell\OpenManage\Client\Iap.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: K9 Time Synchronization (K9) - H.C. Mingham-Smith Ltd. - C:\Program Files\K9\k9nt.exe
O23 - Service: HP ProCurve Datastore (ProCurve Solid) - Solid Information Technology - C:\Program Files\Hewlett-Packard\PNM\server\solid\solfe.exe
O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - CACE Technologies - C:\Program Files\WinPcap\rpcapd.exe
O23 - Service: Trend Micro RUBotted Service (RUBotted) - Trend Micro Inc. - C:\Program Files\Trend Micro\RUBotted\TMRUBotted.exe
O23 - Service: Sophos Anti-Virus status reporter (SAVAdminService) - Sophos Plc - C:\Program Files\Sophos\Sophos Anti-Virus\SAVAdminService.exe
O23 - Service: Sophos Anti-Virus (SAVService) - Sophos Plc - C:\Program Files\Sophos\Sophos Anti-Virus\SavService.exe
O23 - Service: Sophos Agent - Sophos Plc - C:\Program Files\Sophos\Remote Management System\ManagementAgentNT.exe
O23 - Service: Sophos AutoUpdate Service - Sophos Plc - C:\Program Files\Sophos\AutoUpdate\ALsvc.exe
O23 - Service: Sophos Message Router - Sophos Plc - C:\Program Files\Sophos\Remote Management System\RouterNT.exe
--
End of file - 11771 bytes
#1
Posted 05 October 2009 - 02:35 PM
#2
Posted 11 October 2009 - 03:22 AM
Hello and welcome to Malwarebytes. Please run the following.
Update and Scan with Malwarebytes' Anti-Malware
Then run this scanner please and post back the log.
Please download ComboFix from Here or Here to your Desktop.
**Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved and renamed following this process directly to your desktop**
If you still cannot get this to run, try booting into Safe Mode, and run it there.
To boot into Safe Mode, tap F8 after BIOS, and just before the Windows logo appears. A list of options will appear, select "Safe Mode."
If this doesn't work either, try the same method (above method), but name Combofix.exe to iexplore.exe instead, or winlogon.exe..
This because It also happens in some cases that malware blocks EVERY process except for what is in its own whitelist, so this whitelist also includes system important processes such as iexplore.exe, explorer.exe, winlogon.exe...
Update and Scan with Malwarebytes' Anti-Malware
- Start MalwareBytes AntiMalware (Vista users must Right click and choose RunAs Admin)
- Please DO NOT run MBAM in Safe Mode unless requested to, you MUST run it in normal Windows mode.
- Update Malwarebytes' Anti-Malware
- Select the Update tab
- Click Update
- Update Malwarebytes' Anti-Malware
- When the update is complete, select the Scanner tab
- Select Perform quick scan, then click Scan.
- When the scan is complete, click OK, then Show Results to view the results.
- Be sure that everything is checked, and click Remove Selected.
- When completed, a log will open in Notepad. please copy and paste the log into your next reply
- If you accidently close it, the log file is saved here and will be named like this:
- C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt
- If you accidently close it, the log file is saved here and will be named like this:
Then run this scanner please and post back the log.
Please download ComboFix from Here or Here to your Desktop.
**Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved and renamed following this process directly to your desktop**
- If you are using Firefox, make sure that your download settings are as follows:
- Tools->Options->Main tab
- Set to "Always ask me where to Save the files".
- Tools->Options->Main tab
- During the download, rename Combofix to Combo-Fix as follows:


- It is important you rename Combofix during the download, but not after.
- Please do not rename Combofix to other names, but only to the one indicated.
- Close any open browsers.
- Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
-----------------------------------------------------------
- Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
- Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.
-----------------------------------------------------------
- Close any open browsers.
- WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
- Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
- If there is no internet connection after running Combofix, then restart your computer to restore back your connection.
-----------------------------------------------------------
- Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
- Double click on combo-Fix.exe & follow the prompts.
- When finished, it will produce a report for you.
- Please post the "C:\Combo-Fix.txt" along with a new HijackThis log for further review.
If you still cannot get this to run, try booting into Safe Mode, and run it there.
To boot into Safe Mode, tap F8 after BIOS, and just before the Windows logo appears. A list of options will appear, select "Safe Mode."
If this doesn't work either, try the same method (above method), but name Combofix.exe to iexplore.exe instead, or winlogon.exe..
This because It also happens in some cases that malware blocks EVERY process except for what is in its own whitelist, so this whitelist also includes system important processes such as iexplore.exe, explorer.exe, winlogon.exe...
#3
Posted 11 October 2009 - 07:28 PM
New MBAM and Hijack this logs
Will run scanner next
Will run scanner next
Attached Files
#4
Posted 11 October 2009 - 08:05 PM
ComboFix log
Attached Files
#5
Posted 12 October 2009 - 04:33 AM
Hi Fred.
Nothing obvious there that I see. You have the NPF that used to be part of an old infection rarely seen anymore under S3 in the logs. But I see you do time stuff and custom Name Server settings so I'm assuming you've probably set that up on your own.
Please temporarily disable your current Anti-Virus in order to run this Online AV scanner.
Run Eset NOD32 Online AntiVirus
Note: You will need to use Internet Explorer for this scan.
Nothing obvious there that I see. You have the NPF that used to be part of an old infection rarely seen anymore under S3 in the logs. But I see you do time stuff and custom Name Server settings so I'm assuming you've probably set that up on your own.
Please temporarily disable your current Anti-Virus in order to run this Online AV scanner.
Run Eset NOD32 Online AntiVirus
Note: You will need to use Internet Explorer for this scan.
- Tick the box next to YES, I accept the Terms of Use.
- Click Start
- When asked, allow the activex control to install
- Disable your current Antivirus software. You can usually do this with its Notfication Tray icon near the clock.
- Click Start
- Make sure that the option "Remove found threats" is Un-checked, and the option "Scan unwanted applications" is checked
- Click Scan
- Wait for the scan to finish
- Re-enable your Anvirisus software.
- A logfile is created and located at C:\Program Files\EsetOnlineScanner\log.txt. Please include this on your post.
#6
Posted 12 October 2009 - 02:44 PM
The file list as infected is from a program that has not been used for several years.
AdvancedSetup, on Oct 11 2009, 11:33 PM, said:
Hi Fred.
Nothing obvious there that I see. You have the NPF that used to be part of an old infection rarely seen anymore under S3 in the logs. But I see you do time stuff and custom Name Server settings so I'm assuming you've probably set that up on your own.
Please temporarily disable your current Anti-Virus in order to run this Online AV scanner.
Run Eset NOD32 Online AntiVirus
Note: You will need to use Internet Explorer for this scan.
Nothing obvious there that I see. You have the NPF that used to be part of an old infection rarely seen anymore under S3 in the logs. But I see you do time stuff and custom Name Server settings so I'm assuming you've probably set that up on your own.
Please temporarily disable your current Anti-Virus in order to run this Online AV scanner.
Run Eset NOD32 Online AntiVirus
Note: You will need to use Internet Explorer for this scan.
- Tick the box next to YES, I accept the Terms of Use.
- Click Start
- When asked, allow the activex control to install
- Disable your current Antivirus software. You can usually do this with its Notfication Tray icon near the clock.
- Click Start
- Make sure that the option "Remove found threats" is Un-checked, and the option "Scan unwanted applications" is checked
- Click Scan
- Wait for the scan to finish
- Re-enable your Anvirisus software.
- A logfile is created and located at C:\Program Files\EsetOnlineScanner\log.txt. Please include this on your post.
Attached Files
#7
Posted 13 October 2009 - 07:24 AM
Yeah, I wouldn't worry about it. The scans all look good. Are you having any signs of infection?
#8
Posted 13 October 2009 - 12:44 PM
Rubotted still shows a bot, but no other problems.
#9
Posted 14 October 2009 - 08:53 AM
STEP 01
STEP 02
Click on START - RUN and copy / paste the entry below into the run line and click OK
STEP 03
You may have corrupted files on your disk. Please try running the following.
First close ALL Applications as this routine will automatically restart your computer.
Click on START - RUN and copy / paste the following entry into the box and click OK
STEP 04
RootRepeal - Rootkit Detector
[indent]
- Download and install CCleaner
- CCleaner
- Double-click on the downloaded file "ccsetup223_slim.exe" and install the application.
- Keep the default installation folder "C:\Program Files\CCleaner"
- Click finish when done and close ALL PROGRAMS
- Start the CCleaner program.
- Click on Registry and Uncheck Registry Integrity so that it does not run (basically the very top, uncheck it)
- Click on Options - Advanced and Uncheck "Only delete files in Windows Temp folders older than 48 hours"
- Click back to Cleaner and under SYSTEM uncheck the Memory Dumps and Windows Log Files
- Click on Run Cleaner button on the bottom right side of the program.
- Click OK to any prompts
STEP 02
Click on START - RUN and copy / paste the entry below into the run line and click OK
CMD /C NETSH FIREWALL RESETClick on START - RUN and copy / paste the entry below into the run line and click OK
CMD /C NETSH int ip reset c:\resetlog.txtClick on START - RUN and copy / paste the entry below into the run line and click OK
CMD /C netsh winsock reset catalog
STEP 03
You may have corrupted files on your disk. Please try running the following.
First close ALL Applications as this routine will automatically restart your computer.
Click on START - RUN and copy / paste the following entry into the box and click OK
CMD /C ECHO Y|CHKDSK C: /F | SHUTDOWN /R /T 30
STEP 04
RootRepeal - Rootkit Detector
[indent]
- Close ALL applications and as many items in the task tray that will stop and exit.
- Please download the following tool: RootRepeal - Rootkit Detector
- Direct download link is here: RootRepeal.rar
- If you don't already have a program to open a .RAR compressed file you can download a trial version from here: WinRAR
- Extract the program file to a new folder such as C:\RootRepeal
- Run the program RootRepeal.exe and go to the REPORT tab and click on the Scan button
- Select ALL of the checkboxes and then click OK and it will start scanning your system.
- If you have multiple drives you only need to check the C: drive or the one Windows is installed on.
- When done, click on Save Report
- Save it to the same location where you ran it from, such as C:\RootRepeal
- Save it as your_name_rootrepeal.txt - where your_name is your forum name
- This makes it more easy to track who the log belongs to.
- Then open that log and select all and copy/paste it back on your next reply please.
- Quit the RootRepeal program.
#10
Posted 14 October 2009 - 08:27 PM
ROOTREPEAL © AD, 2007-2009
==================================================
Scan Start Time: 2009/10/14 15:02
Program Version: Version 1.3.5.0
Windows Version: Windows XP SP2
==================================================
Drivers
-------------------
Name: dump_atapi.sys
Image Path: C:\WINDOWS\System32\Drivers\dump_atapi.sys
Address: 0xB06F3000 Size: 98304 File Visible: No Signed: -
Status: -
Name: dump_WMILIB.SYS
Image Path: C:\WINDOWS\System32\Drivers\dump_WMILIB.SYS
Address: 0xF79B9000 Size: 8192 File Visible: No Signed: -
Status: -
Name: rootrepeal.sys
Image Path: C:\WINDOWS\system32\drivers\rootrepeal.sys
Address: 0xAF87B000 Size: 49152 File Visible: No Signed: -
Status: -
Hidden/Locked Files
-------------------
Path: C:\hiberfil.sys
Status: Locked to the Windows API!
Path: c:\windows\temp\perflib_perfdata_114.dat
Status: Allocation size mismatch (API: 16384, Raw: 0)
Path: c:\windows\temp\perflib_perfdata_344.dat
Status: Allocation size mismatch (API: 16384, Raw: 0)
Path: C:\Documents and Settings\ken_r.PCIDOM1\Local Settings\Apps\2.0\CNDG28Y7.XE9\6M2EAH31.TEP\manifests\ISP_Monitor.exe.cdf-ms
Status: Locked to the Windows API!
Path: C:\Documents and Settings\ken_r.PCIDOM1\Local Settings\Apps\2.0\CNDG28Y7.XE9\6M2EAH31.TEP\manifests\ISP_Monitor.exe.manifest
Status: Locked to the Windows API!
==EOF==
==================================================
Scan Start Time: 2009/10/14 15:02
Program Version: Version 1.3.5.0
Windows Version: Windows XP SP2
==================================================
Drivers
-------------------
Name: dump_atapi.sys
Image Path: C:\WINDOWS\System32\Drivers\dump_atapi.sys
Address: 0xB06F3000 Size: 98304 File Visible: No Signed: -
Status: -
Name: dump_WMILIB.SYS
Image Path: C:\WINDOWS\System32\Drivers\dump_WMILIB.SYS
Address: 0xF79B9000 Size: 8192 File Visible: No Signed: -
Status: -
Name: rootrepeal.sys
Image Path: C:\WINDOWS\system32\drivers\rootrepeal.sys
Address: 0xAF87B000 Size: 49152 File Visible: No Signed: -
Status: -
Hidden/Locked Files
-------------------
Path: C:\hiberfil.sys
Status: Locked to the Windows API!
Path: c:\windows\temp\perflib_perfdata_114.dat
Status: Allocation size mismatch (API: 16384, Raw: 0)
Path: c:\windows\temp\perflib_perfdata_344.dat
Status: Allocation size mismatch (API: 16384, Raw: 0)
Path: C:\Documents and Settings\ken_r.PCIDOM1\Local Settings\Apps\2.0\CNDG28Y7.XE9\6M2EAH31.TEP\manifests\ISP_Monitor.exe.cdf-ms
Status: Locked to the Windows API!
Path: C:\Documents and Settings\ken_r.PCIDOM1\Local Settings\Apps\2.0\CNDG28Y7.XE9\6M2EAH31.TEP\manifests\ISP_Monitor.exe.manifest
Status: Locked to the Windows API!
==EOF==
#11
Posted 15 October 2009 - 12:36 AM
Still don't see anything that would be kicking it off. We can run some other scans if you like though, just let me know.
#12
Posted 15 October 2009 - 06:48 PM
Uninstalled Rubotted. Reinstalled. No Bots.
Thank you
Thank you
#13
Posted 16 October 2009 - 02:20 AM
Okay, highly suggest you update to Service Pack 3 for XP.
Great, all looks good now.
I'll close your post soon so that other don't post into it and leave you with this information and suggestions.
So how did I get infected in the first place?
[indent]At this time your system appears to be clean. Nothing else in the logs indicates that you are still infected.
Now that you appear to be clean, please follow these simple steps in order to keep your computer clean and secure:
Remove all but the most recent Restore Point on Windows XP
[indent]You should Create a New Restore Point to prevent possible reinfection from an old one.
Some of the malware you picked up could have been saved in System Restore.
Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point.
Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.
The easiest and safest way to do this is:
[/indent]
Additional information
Microsoft KB article: How to turn off and turn on System Restore in Windows XP
Bert Kinney's site: All about Windows System Restore[/indent]
Here are some free programs I recommend that could help you improve your computer's security.
Install SpyWare Blaster
Download it from here
Find here the tutorial on how to use Spyware Blaster here
Install WinPatrol
Download it from here
Here you can find information about how WinPatrol works here
Install FireTrust SiteHound
You can find information and download it from here
Install hpHosts
Download it from here
hpHosts is a community managed and maintained hosts file that allows an additional layer of protection against access to ad,
tracking and malicious websites. This prevents your computer from connecting to these untrusted sites
by redirecting them to 127.0.0.1 which is your own local computer.
hpHosts Support Forum
Update your Antivirus programs and other security products regularly to avoid new threats that could infect your system.
You can use one of these sites to check if any updates are needed for your pc.
Secunia Software Inspector
F-secure Health Check
Visit Microsoft often to get the latest updates for your computer.
http://www.update.microsoft.com
Note 1: If you are running Windows XP SP2, you should upgrade to SP3.
Note 2: Users of Norton Internet Security 2008 should uninstall the software before they install Service Pack 3.
The security suite can then be reinstalled afterwards.
The windows firewall is not sufficient to protect your system. It doesn't monitor outgoing traffic and this is a must.
I recommend Online Armor Free
A little outdated but good reading on how to prevent Malware
Keep safe online and happy surfing.
Since this issue is resolved I will close the thread to prevent others from posting into it. If you need assistance please start your own topic and someone will be happy to assist you.
The fixes and advice in this thread are for this machine only. Do not apply to your machine unless you Fully Understand how these programs work and what you're doing. Please start a thread of your own and someone will be happy to help you, just follow the Pre-Hijackthis instructions found here before posting Pre- HJT Post Instructions
Also don't forget that we offer FREE assistance with General PC questions and repair here PC Help
If you're pleased with the product Malwarebytes and the service provided you, please let your friends, family, and co-workers know. http://www.malwarebytes.org[/indent]
Great, all looks good now.
I'll close your post soon so that other don't post into it and leave you with this information and suggestions.
So how did I get infected in the first place?
[indent]At this time your system appears to be clean. Nothing else in the logs indicates that you are still infected.
Now that you appear to be clean, please follow these simple steps in order to keep your computer clean and secure:
Remove all but the most recent Restore Point on Windows XP
[indent]You should Create a New Restore Point to prevent possible reinfection from an old one.
Some of the malware you picked up could have been saved in System Restore.
Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point.
Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.
The easiest and safest way to do this is:
- Go to Start > Programs > Accessories > System Tools and click "System Restore".
- If the shortcut is missing you can also click on START > RUN > and type in %SystemRoot%\system32\restore\rstrui.exe and click OK
- Choose the radio button marked "Create a Restore Point" on the first screen then click "Next".
- Give the new Restore Point a name, then click "Create".
- The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
- Then use the Disk Cleanup to remove all but the most recently created Restore Point.
- Go to Start > Run and type: Cleanmgr.exe
- Select the drive where Windows is installed and click "Ok". Disk Cleanup will scan your files for several minutes, then open.
- Click the "More Options" tab, then click the "Clean up" button under System Restore.
- Click Ok. You will be prompted with "Are you sure you want to delete all but the most recent restore point?"
- Click Yes, then click Ok.
- Click Yes again when prompted with "Are you sure you want to perform these actions?"
- Disk Cleanup will remove the files and close automatically.
- On the Disk Cleanup tab, if the System Restore: Obsolete Data Stores entry is available remove them also.
- These are files that were created before Windows was reformatted or reinstalled. They are obsolete and you can delete them.
[/indent]Additional information
Microsoft KB article: How to turn off and turn on System Restore in Windows XP
Bert Kinney's site: All about Windows System Restore[/indent]
Here are some free programs I recommend that could help you improve your computer's security.
Install SpyWare Blaster
Download it from here
Find here the tutorial on how to use Spyware Blaster here
Install WinPatrol
Download it from here
Here you can find information about how WinPatrol works here
Install FireTrust SiteHound
You can find information and download it from here
Install hpHosts
Download it from here
hpHosts is a community managed and maintained hosts file that allows an additional layer of protection against access to ad,
tracking and malicious websites. This prevents your computer from connecting to these untrusted sites
by redirecting them to 127.0.0.1 which is your own local computer.
hpHosts Support Forum
Update your Antivirus programs and other security products regularly to avoid new threats that could infect your system.
You can use one of these sites to check if any updates are needed for your pc.
Secunia Software Inspector
F-secure Health Check
Visit Microsoft often to get the latest updates for your computer.
http://www.update.microsoft.com
Note 1: If you are running Windows XP SP2, you should upgrade to SP3.
Note 2: Users of Norton Internet Security 2008 should uninstall the software before they install Service Pack 3.
The security suite can then be reinstalled afterwards.
The windows firewall is not sufficient to protect your system. It doesn't monitor outgoing traffic and this is a must.
I recommend Online Armor Free
A little outdated but good reading on how to prevent Malware
Keep safe online and happy surfing.
Since this issue is resolved I will close the thread to prevent others from posting into it. If you need assistance please start your own topic and someone will be happy to assist you.
The fixes and advice in this thread are for this machine only. Do not apply to your machine unless you Fully Understand how these programs work and what you're doing. Please start a thread of your own and someone will be happy to help you, just follow the Pre-Hijackthis instructions found here before posting Pre- HJT Post Instructions
Also don't forget that we offer FREE assistance with General PC questions and repair here PC Help
If you're pleased with the product Malwarebytes and the service provided you, please let your friends, family, and co-workers know. http://www.malwarebytes.org[/indent]
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