10 replies to this topic

[aljung]

On past Sunday morning my World of Warcraft account was hacked. I then did several scans of my Computer (Ad-Aware, Kaspersky, Malware Bytes, Spybot Search and destroy) and used Hijackthis.
Here are the logs of Malware Bytes and Hijackthis:



Malwarebytes' Anti-Malware 1.41
Database version: 2947
Windows 6.0.6002 Service Pack 2

12.10.2009 21:30:03
mbam-log-2009-10-12 (21-30-03).txt

Scan type: Full Scan (C:\|)
Objects scanned: 226910
Time elapsed: 31 minute(s), 15 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 2
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\NoActiveDesktopChanges (Hijack.DisplayProperties) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Advanced\Start_ShowMyComputer (Hijack.StartMenu) -> Bad: (0) Good: (1) -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
C:\install.exe (Trojan.Agent) -> Quarantined and deleted successfully.



-------------------------------------------------------------------------------------------------------------------------



Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 16:15:33, on 14.10.2009
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v8.00 (8.00.6001.18813)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\ASUS\AASP\1.00.78\aaCenter.exe
C:\Program Files (x86)\Corel\Corel MediaOne\Corel Photo Downloader.exe
C:\Program Files (x86)\Skype\Phone\Skype.exe
C:\Program Files (x86)\Trillian\trillian.exe
C:\Program Files (x86)\Creative\Sound Blaster X-Fi\Volume Panel\VolPanlu.exe
C:\Program Files (x86)\Razer\DeathAdder\razerhid.exe
C:\Program Files\ASUS\Ai Suite\AiNap\AiNap.exe
C:\Program Files (x86)\Kaspersky Lab\Kaspersky Anti-Virus 6.0\avp.exe
C:\Program Files (x86)\Java\jre6\bin\jusched.exe
C:\Windows\SysWOW64\CTXFISPI.EXE
C:\Program Files (x86)\AirPort\APAgent.exe
C:\Program Files (x86)\Razer\DeathAdder\razertra.exe
C:\Program Files (x86)\Schmads Inc\G15_TeamSpeak\G15_TeamSpeak.exe
C:\Program Files (x86)\Razer\DeathAdder\razerofa.exe
C:\Windows\SysWOW64\Ctxfihlp.exe
C:\Program Files (x86)\Windows Media Player\wmplayer.exe
C:\Program Files (x86)\Skype\Plugin Manager\skypePM.exe
C:\Program Files (x86)\Lavasoft\Ad-Aware\AAWTray.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Program Files (x86)\Skype\Toolbars\Shared\SkypeNames.exe
C:\Program Files (x86)\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbam.exe
C:\Windows\SysWOW64\NOTEPAD.EXE
C:\Program Files (x86)\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft....k/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: (no name) - {E312764E-7706-43F1-8DAB-FCDD2B1E416D} - C:\Program Files (x86)\pdfforge Toolbar\SearchSettings.dll
O1 - Hosts: ::1 localhost
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: pdfforge Toolbar - {B922D405-6D13-4A2B-AE89-08A030DA4402} - C:\Program Files (x86)\pdfforge Toolbar\pdfforgeToolbarIE.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
O2 - BHO: (no name) - {E312764E-7706-43F1-8DAB-FCDD2B1E416D} - C:\Program Files (x86)\pdfforge Toolbar\SearchSettings.dll
O3 - Toolbar: pdfforge Toolbar - {B922D405-6D13-4A2B-AE89-08A030DA4402} - C:\Program Files (x86)\pdfforge Toolbar\pdfforgeToolbarIE.dll
O4 - HKLM\..\Run: [VolPanel] "C:\Program Files (x86)\Creative\Sound Blaster X-Fi\Volume Panel\VolPanlu.exe" /r
O4 - HKLM\..\Run: [UpdReg] C:\Windows\UpdReg.EXE
O4 - HKLM\..\Run: [DeathAdder] "C:\Program Files (x86)\Razer\DeathAdder\razerhid.exe"
O4 - HKLM\..\Run: [Ai Nap] "C:\Program Files\ASUS\Ai Suite\AiNap\AiNap.exe"
O4 - HKLM\..\Run: [QFan Help] "C:\Program Files\ASUS\Ai Suite\QFan3\QFanHelp.exe"
O4 - HKLM\..\Run: [Cpu Level Up help] "C:\Program Files\ASUS\Ai Suite\CpuLevelUpHelp.exe"
O4 - HKLM\..\Run: [Corel Photo Downloader] "C:\Program Files (x86)\Corel\Corel MediaOne\Corel PhotoDownloader.exe" -startup
O4 - HKLM\..\Run: [AVP] "C:\Program Files (x86)\Kaspersky Lab\Kaspersky Anti-Virus 6.0\avp.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [AirPort Base Station Agent] "C:\Program Files (x86)\AirPort\APAgent.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [SearchSettings] C:\Program Files (x86)\pdfforge Toolbar\SearchSettings.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Malwarebytes Anti-Malware (reboot)] "C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbam.exe" /runcleanupscript
O4 - HKLM\..\Run: [CTxfiHlp] CTXFIHLP.EXE
O4 - HKCU\..\Run: [Skype] "C:\Program Files (x86)\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files (x86)\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - Startup: Trillian.lnk = C:\Program Files (x86)\Trillian\trillian.exe
O9 - Extra button: Web Anti-Virus statistics - {1F460357-8A94-4D71-9CA3-AA4ACF32ED8E} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Anti-Virus 6.0\scieplugin.dll
O9 - Extra button: Bonjour - {7F9DB11C-E358-4ca6-A83D-ACC663939424} - C:\Program Files (x86)\Bonjour\ExplorerPlugin.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~2\MICROS~1\Office12\REFIEBAR.DLL
O10 - Unknown file in Winsock LSP: c:\windows\system32\nvlsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\nvlsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\nvlsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\nvlsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\nvlsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\nvlsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\nvlsp.dll
O13 - Gopher Prefix:
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL
O20 - AppInit_DLLs: C:\PROGRA~2\KASPER~1\KASPER~1.0\r3hook.dll
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files (x86)\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: Kaspersky Anti-Virus 6.0 (AVP) - Kaspersky Lab - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Anti-Virus 6.0\avp.exe
O23 - Service: Bonjour-Dienst (Bonjour Service) - Apple Inc. - C:\Program Files (x86)\Bonjour\mDNSResponder.exe
O23 - Service: Creative ALchemy AL6 Licensing Service - Creative Labs - C:\Program Files (x86)\Common Files\Creative Labs Shared\Service\AL6Licensing.exe
O23 - Service: Creative Audio Engine Licensing Service - Creative Labs - C:\Program Files (x86)\Common Files\Creative Labs Shared\Service\CTAELicensing.exe
O23 - Service: Creative Audio Service (CTAudSvcService) - Creative Technology Ltd - C:\Program Files (x86)\Creative\Shared Files\CTAudSvc.exe
O23 - Service: @dfsrres.dll,-101 (DFSR) - Unknown owner - C:\Windows\system32\DFSR.exe (file missing)
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
O23 - Service: ForceWare Intelligent Application Manager (IAM) - Unknown owner - C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin32\nSvcAppFlt.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Program Files (x86)\Lavasoft\Ad-Aware\AAWService.exe
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: ForceWare IP service (nSvcIp) - Unknown owner - C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin32\nSvcIp.exe
O23 - Service: NVIDIA Display Driver Service (nvsvc) - Unknown owner - C:\Windows\system32\nvvsvc.exe (file missing)
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: ProtexisLicensing - Unknown owner - C:\Windows\SysWOW64\PSIService.exe
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: SBSD Security Center Service (SBSDWSCService) - Safer Networking Ltd. - C:\Program Files (x86)\Spybot - Search & Destroy\SDWinSec.exe
O23 - Service: @%SystemRoot%\system32\SLsvc.exe,-101 (slsvc) - Unknown owner - C:\Windows\system32\SLsvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: NVIDIA Stereoscopic 3D Driver Service (Stereo Service) - NVIDIA Corporation - C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%ProgramFiles%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

--
End of file - 10490 bytes

[aljung]

What bothers me most about having been hacked is the fact that I still do not know how it was done.

[sjpritch25]

Welcome to Malwarebytes!!!


Do you still require assistance?

[aljung]

Thanks

I'd appreciate it if someone could analyse the logs for me. I am not sure ifI deleted the correct files. (or that my PC is "clean" from the software that could get my online-accounts (especially World of Warcraft) hacked again)

[sjpritch25]

Download OTS to your Desktop and double-click on it to extract the files. It will create a folder named OTS on your desktop.

• Open the OTS folder and double-click on OTS.exe to start the program. Make sure you close all other programs and don't use the PC while the scan runs.
  
• Now click the Run Scan button on the toolbar. Make sure not to use the PC while the program is running or it will freeze.
  
• When the scan is complete Notepad will open with the report file loaded in it.
  
• Click the Format menu and make sure that Wordwrap is not checked. If it is then click on it to uncheck it.

Use the Add Reply button and post the information back here in an attachment. I will review it when it comes in. The last line is < End of Report >, so make sure that is the last line in the attached report.


Make sure you attach the report in your reply. If it is too big to upload, then zip the text file and upload it that way

[aljung]

Here it is

< End of Report > ist the 2nd to last line. The last line is [/code]

Attached Files

•  OTS.Txt   176.57K   30 downloads

[sjpritch25]

Start OTS. Copy/Paste the information in the quotebox below into the panel where it says "Paste fix here" and then click the Run Fix button.

Quote

[Registry - Safe List]
< BHO's [HKEY_LOCAL_MACHINE] > -> HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\
YY -> {B922D405-6D13-4A2B-AE89-08A030DA4402} [HKLM] -> C:\Program Files (x86)\pdfforge Toolbar\pdfforgeToolbarIE.dll [pdfforge Toolbar]
YY -> {E312764E-7706-43F1-8DAB-FCDD2B1E416D} [HKLM] -> C:\Program Files (x86)\pdfforge Toolbar\SearchSettings.dll [Reg Error: Value error.]
< Internet Explorer ToolBars [HKEY_LOCAL_MACHINE] > -> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\ToolBar
YY -> "{B922D405-6D13-4A2B-AE89-08A030DA4402}" [HKLM] -> C:\Program Files (x86)\pdfforge Toolbar\pdfforgeToolbarIE.dll [pdfforge Toolbar]
< Run [HKEY_LOCAL_MACHINE\] > -> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
YN -> "SearchSettings" -> C:\Program Files (x86)\pdfforge Toolbar\SearchSettings.exe [C:\Program Files (x86)\pdfforge Toolbar\SearchSettings.exe]
[Files/Folders - Created Within 30 Days]
NY -> 4 C:\Windows\*.tmp files -> C:\Windows\*.tmp
NY -> pdfforge Toolbar -> C:\Program Files (x86)\pdfforge Toolbar
[Empty Temp Folders]
[Reboot]

The fix should only take a very short time. When the fix is completed a message box will popup telling you that it is finished. Click the Ok button and Notepad will open with a log of actions taken during the fix. Post that information back here

I will review the information when it comes back in.



Let me know how everything is running

[aljung]

Quote

Files\Folders moved on Reboot...
C:\Users\AJ\AppData\Local\Temp\FXSAPIDebugLogFile.txt moved successfully.
File move failed. C:\Windows\SysNative\SET297B.tmp scheduled to be moved on reboot.
File move failed. C:\Windows\SysNative\SETE8F1.tmp scheduled to be moved on reboot.
File move failed. C:\Windows\SysNative\SETE9CF.tmp scheduled to be moved on reboot.

Registry entries deleted on Reboot...

During the process an error occured. It mentioned something about the range (I can't remember the exact wording). I continued and the computer ended up "blue-screen-rebooting".

[sjpritch25]

how is everything running??

[aljung]

Well, actually everything has been running well. After the reboot mentioned above there were suddenly 2 hidden "desktop.ini" files

[sjpritch25]

Open OTS

Click on the Cleanup button

Reboot if asked.