2 replies to this topic

[MANDA]

I use McAfee Anti Virus and it quarnteened most of the files but kept on saying to scan after restart. So I scaned it agian after I restarted the computer and it said it again. It said I had an Artemis trojan and and Vundo trojan. So I googled them and a few sites recommended Malwarebytes but when I download it the mbam.exe is missing. I tried so of the things in the forums but Im confused I dont know what the logs and things are. Can someone help? Thanks.

[Firefox]

Greetings and Welcome Have you had a look through this?

If you're having trouble getting Malwarebytes' and other tools to update or run please review the following tutorials and see if they are helpful:

• Total-Security (FakeAlert)
  
• av360 (Fakealert)
  
• CLB Rootkit driver=TDSS/Seneka/GAOPDX/UAC/ovfst
  
• SystemSecurity

If you aren't able to use those instructions or there are other issues then please follow the instructions here:
I'm infected - What do I do now?

And post your logs in a new topic here:
Malware Removal - HijackThis Logs

Please be sure not to install any software or use any removal or scanning tools except those that you are
instructed to by the expert who will be assisting you as doing so can make their job much more difficult.

note: if for some reason you are unable to run some or any of the tools in the first link, then skip that step and move on to the next one.
If you can't even run HijackThis, then just post here: Malware Removal - HijackThis Logs describing your issues and an expert will reply with further instructions.

I hope I was helpful. Good luck and safe surfing.

[mountaintree16]

@ Manda

To add onto what Firefox said:

The logs that are talked about are Notepad files that pop up once a scan is completed. This is what you'll need to copy and paste into your post if and when you post in the HJT forum