3 replies to this topic

[kvdirect]

I've searched this forum over and haven't found any1 that has had this problem. I ran Malwarebytes today on a computer and took off 273 threats. Once I restarted the computer none of the usb drives work or printer. The Power UPS still is reconized but backup drive and jump drive are not. Any help would be greatly appreciated.

[yardbird]

Welcome to Malwarebytes! If you think you have an infection? follow these instructions please:

follow these instructions & post it in the HiJackLog Forum please

Scan and post logs - read note at bottom in green
If you're having Malware related issues with your computer that you're unable to resolve.

• Please read and follow the instructions provided here: I'm infected - What do I do now?
  
• If needed please post your logs in a NEW topic here: Malware Removal - HijackThis Logs
  
• When posting logs please do not use any Quote, Code, or other tags. Please copy/paste directly into your post and do not attach files unless requested.

• Please do not post any logs in the General forum. We do not work on any logs posted in the General forum.
  
• Please do not install any software or use any removal/scanning tool except for those you're requested to run by the Helper that will assist you.
  
• Using these other tools often makes the cleanup task more difficult and time consuming.
  
• If you have already submitted for assistance at one of the other support sites on the Internet then you should not post a new log here, you should stay working with the Helper from that site until the issue is resolved.
  
• Do not assume you're clean because you don't see something in the logs. Please wait until the person assisting you provides feedback.
  
• There are often many others that require asistance as well, so please be patient. If no one has responded within 48 hours then please go ahead and post a request for review

NOTE: If for some reason you're unable to run some or any of the tools in the first link, then skip that step and move on to the next one. If you can't even run HijackThis, then just proceed and post a NEW topic as shown in the second link describing your issues and someone will assist you as soon as they can.

[kvdirect]

I have gotten rid of the infections and now my usb ports wont reconize drives. I was wondering iff there is a dll or reg key that i have to replace.

[prairie dog]

follow yardbirds advice. You still could have some malware left.