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Malwarebytes

problems running Malwarebytes and HJT

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#1
patjohn82

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I have been using Malwarebytes for about a year in my office for various issues. now I have a user with both the security tool malware and Anti-virus pro 2010. I have been successful in stopping them starting up but when I run Malwarebytes or HJT they run for a few seconds then stop without an error. I have tried running in safe mode but now the computer blue screens when I try to go into safemode. Any ideas as to how this can be resolved?

#2
Rosty

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Please visit this webpage for instructions for downloading and running ComboFix:

http://www.bleepingc...to-use-combofix

Post the log from ComboFix when you've accomplished that.
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#3
AdvancedSetup

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Due to the lack of feedback this Topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

The fixes and advice in this thread are for this machine only. Do not apply the instructions from this thread to your own machine. Please start a new thread describing your issue and someone will be along to assist you.
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