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Help! Security Tool. Windows Police. MBAM Won't install!


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#1
AlexanderJT

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Hi, I was wondering if anyone can help me.

I recently have been infected with Rouge Antispyware. I have had both Security Tool and Windows Police Pro.

I have had them disabled and went through and deleted all the files and registries that beepingcomputer and 2-spyware have suggested and yet it has continued to come back.

I installed Kaspersky, avg, ad-aware, Avira, avast and spyware doctor. They didn't help. Kaspersky and Spyware Doctor did find things. Both were free versions and Spyware Doctor wouldnt remove them. I have tried repeatedly since this problem began to install Malwarebytes but it would just give me an error.
Please any help would be much appreciated!

#2
Firefox

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Greetings :lol: .

If you're having trouble getting Malwarebytes' and other tools to update or run please review the following tutorials and see if they are helpful:


If you aren't able to use those instructions or there are other issues then please follow the instructions here:
I'm infected - What do I do now?

And post your logs in a new topic here:
Malware Removal - HijackThis Logs

Please be sure not to install any software or use any removal or scanning tools except those that you are
instructed to by the expert who will be assisting you as doing so can make their job much more difficult.


note: if for some reason you are unable to run some or any of the tools in the first link, then skip that step and move on to the next one.
If you can't even run HijackThis, then just post here:
Malware Removal - HijackThis Logs describing your issues and an expert will reply with further instructions.


I hope I was helpful. Good luck and safe surfing. :lol:

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Dell Precision T5400, Win7 Ultimate 32bit fully updated, Symantec Endpoint Protection,
Watchguard Firewall, Intel Xeon CPU, Dual Quad Core Processors, 4GB Ram,
E5410 @ 2.33GHz, Nvidia Quadro FX570, Raid-1 Dual 500GB Sata 10000 rpm Hard Drives
Dual DVD Burners, IE9, Opera, MBAM


#3
yardbird

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Welcome to Malwarebytes! Follow the instructions above, They are busy in this forum so you may have to wait a day.
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No trees were harmed in the posting of this message...however an extraordinarily large number of electrons were horribly inconvenienced.
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#4
zemon3

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View Postyardbird, on Oct 22 2009, 04:11 PM, said:

Welcome to Malwarebytes! Follow the instructions above, They are busy in this forum so you may have to wait a day.

You can at least get as far as I am with this "Security Tool" trojan if you follow this thread:

http://www.malwarebytes.org/forums/index.p...l=security+tool

I have restarted after malwarebytes scan and now it came back just as before. I will try to scan, run combofix then restart. Day 2 with this mess.

#5
yardbird

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View Postzemon3, on Oct 22 2009, 10:45 AM, said:

You can at least get as far as I am with this "Security Tool" trojan if you follow this thread:

http://www.malwarebytes.org/forums/index.p...l=security+tool

I have restarted after malwarebytes scan and now it came back just as before. I will try to scan, run combofix then restart. Day 2 with this mess.

My post was the same as user Firefox, (see both timestamps 9:11) but good luck to you. Post back if theres anything else we can do...
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#6
swagger

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@zemon,

Please do not post links to other removal threads or advice on how to remove malware. These threads are tailored to specific computers and should not be used as a guideline for other computers. Thanks!

Regards,
Keith
Desktop ----- AMD Athlon 3700+ (2.64Ghz), 2GB DDR 400, ASUS A8N-SLI Premium, 500GB HD, Windows XP Pro SP3, Avira Antivir Personal, MBAM Pro
Laptop ----- Intel C2D P8400 (2.4 Ghz), 4GB DDR3 1066, Mainboard, 160GB HD, Dualboot: Windows 7/openSUSE 11.1, Avira Antivir Personal

#7
AdvancedSetup

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Scan and post logs - read note at bottom in green
If you're having Malware related issues with your computer that you're unable to resolve.
  • Please do not post any logs in the General forum. We do not work on any logs posted in the General forum.
  • Please do not install any software or use any removal/scanning tool except for those you're requested to run by the Helper that will assist you.
  • Using these other tools often makes the cleanup task more difficult and time consuming.
  • If you have already submitted for assistance at one of the other support sites on the Internet then you should not post a new log here, you should stay working with the Helper from that site until the issue is resolved.
  • Do not assume you're clean because you don't see something in the logs. Please wait until the person assisting you provides feedback.
  • There are often many others that require asistance as well, so please be patient. If no one has responded within 48 hours then please go ahead and post a request for review
  • NOTE: If for some reason you're unable to run some or any of the tools in the first link, then skip that step and move on to the next one. If you can't even run HijackThis, then just proceed and post a NEW topic as shown in the second link describing your issues and someone will assist you as soon as they can.

Ron Lewis
Manager, Online Support

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If you've posted to the HJT forum and it has been over 5 days without a response please send a Private Message asking for assistance.





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