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malwarebytes Stopps in vista


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#1
vstech

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I'm running malware bytes, in a network environment. three of the machines are vista home premium.
they all stop responding.
I get no error message code, the program just stopps, and a window pops up saying malwarebytes has stopped.
the XP machines have no issues.
thanks

#2
AdvancedSetup

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Please try this on the computer that is having an issue.

1. Uninstall Malwarebytes' Anti-Malware using Add/Remove programs in the control panel.
2. Restart your computer (very important).
3. Download and run this utility. mbam-clean.exe
4. It will ask to restart your computer (please allow it to).
5. After the computer restarts, install the latest version from here. mbam-setup.exe
Note: You will need to reactivate the program using the license you were sent
Launch the program and set the Protection and Registration. Then go to the UPDATE tab if not done during installation and check for updates.
Restart the computer again and verify that MBAM is in the task tray and that you can run a quick scan and all is working as expected.
Ron Lewis
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