Jump to content

Malwarebytes

Trouble Installing MBAM


1 reply to this topic

#1
reunion313

    New Member

  • Members
  • Pip
  • 1 posts
My computer was recently infected with what seemed a whole spectrum of Trojans, the most obvious of which was Antivirus System Pro. It prevented me from running MBAM for a while, and in the process of cleaning up I removed MBAM so that I could re-install, thinking that might get it runninig again. Now my re-install won't run, giving me an error message that indicates the mbam.exe file can't be found or hasn't installed. Can you help. I really want the Malwarebytes product running again. If this isn't a common addressable problem, or if you need the specific verbage of the error message, I can run the install process again and re-post with the error msg.

Thank you.

#2
AdvancedSetup

    Forum Deity

  • Administrators
  • PipPipPipPipPipPip
  • 22,575 posts
  • Gender:Male
  • Location:US
Scan and post logs - read note at bottom in green
If you're having Malware related issues with your computer that you're unable to resolve.
  • Please do not post any logs in the General forum. We do not work on any logs posted in the General forum.
  • Please do not install any software or use any removal/scanning tool except for those you're requested to run by the Helper that will assist you.
  • Using these other tools often makes the cleanup task more difficult and time consuming.
  • If you have already submitted for assistance at one of the other support sites on the Internet then you should not post a new log here, you should stay working with the Helper from that site until the issue is resolved.
  • Do not assume you're clean because you don't see something in the logs. Please wait until the person assisting you provides feedback.
  • There are often many others that require asistance as well, so please be patient. If no one has responded within 48 hours then please go ahead and post a request for review
  • NOTE: If for some reason you're unable to run some or any of the tools in the first link, then skip that step and move on to the next one. If you can't even run HijackThis, then just proceed and post a NEW topic as shown in the second link describing your issues and someone will assist you as soon as they can.

Ron Lewis
Manager, Online Support

Posted Image

Follow us: Twitter, Become a fan: Facebook

If you've posted to the HJT forum and it has been over 5 days without a response please send a Private Message asking for assistance.





1 user(s) are reading this topic

0 members, 1 guests, 0 anonymous users

Follow Us