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mbam disappears on start of scan

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#1
evilniloc

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Hi, my Vista laptop has aquired the Poprock trojan. Internet Explorer and Firefox fail to run. Am using Chrome to post. When I select scan Mbam starts to scan, then immediately disappears. any help appreciated. Thanks Colin.

#2
evilniloc

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View Postevilniloc, on Oct 25 2009, 09:46 AM, said:

Hi, my Vista laptop has aquired the Poprock trojan. Internet Explorer and Firefox fail to run. Am using Chrome to post. When I select scan Mbam starts to scan, then immediately disappears. any help appreciated. Thanks Colin.
helloooo?

#3
Blade81

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Hi,

Download DDS and save it to your desktop from here or here or here.
Disable any script blocker, and then double click dds.scr to run the tool.
  • When done, DDS will open two (2) logs:
    • DDS.txt
    • Attach.txt
  • Save both reports to your desktop. Post them back to your topic.

Download GMER here by clicking download exe -button and then saving it your desktop:
  • Double-click .exe that you downloaded
  • Click rootkit-tab and then scan.
  • Don't check
    Show All
    box while scanning in progress!

  • When scanning is ready, click Copy.
  • This copies log to clipboard
  • Post log in your reply.

Microsoft MVP Consumer Security 2008 2009 2010 2011
ASAP & UNITE member since 2006
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#4
AdvancedSetup

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Due to the lack of feedback this Topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

The fixes and advice in this thread are for this machine only. Do not apply the instructions from this thread to your own machine. Please start a new thread describing your issue and someone will be along to assist you.
Ron Lewis
Manager, Online Support

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