3 replies to this topic

[propewpew]

when i try to open malewarebytes it says windows cannont access the specific device, path, or file. you may not have the appropriate permissions to acess the item

i have tryed to turn off tdss.sys in device mgmt but it isnt there i also renamed the malewarebytes when installing dont know what to do but something is redirecting google links and wont let me run certain programs poker stars, world of warcraft, pretty much any antivirus program few others too

[propewpew]

i am admin on the computer and i cant run in safemode it just blue screens on start up but will boot normaly. also i cant use vaio recovery it just doesnt load when i click on it to restore to factory default dont know what is wrong

[NoviceTech]

propewpew, on Oct 26 2009, 04:14 PM, said:

i am admin on the computer and i cant run in safemode it just blue screens on start up but will boot normaly. also i cant use vaio recovery it just doesnt load when i click on it to restore to factory default dont know what is wrong

Wow, that's weird, I have the EXACT same problem! I just posted mine, I didn't even see that you had posted this!

[Jacktivity]

Hello propewpew, and welcome to Malwarebytes.org

We don't work on malware removal in the general forums.

You can try this and see if it helps.

Otherwise, please read and follow the directions here, skipping any steps you are unable to complete. Then post a NEW topic here. One of the expert helpers there will give you one-on-one assistance when one becomes available.