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Malwarebytes

I have a virus of some sort, help please!!!

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2 replies to this topic

#1
nick2402003

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I have some kind of virus. it keeps popping up with different types telling me i need to install what i believe to be a fake
antivirus. I'm not to smart when it comes to computers and safe maode and all that stuff, i have tried to search how to fix it, but i dont understand some of the things ive seen people talking about.
here are the problems it is telling me.
virus.win32.gpcode.ak
trojan-downloader.js.multi.ca
trojan.win32.agent.dcc
email-worm.win.32.agent.pp
rootkit.win32.agent.pp
virus.win32.hala.a

I have mcafee antivirus on my computer, and it's telling me everything is ok.
any help would be much appreciated

#2
Blade81

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Hi there,

Download DDS and save it to your desktop from here or here or here.
Disable any script blocker, and then double click dds.scr to run the tool.
  • When done, DDS will open two (2) logs:
    • DDS.txt
    • Attach.txt
  • Save both reports to your desktop. Post them back to your topic.

Download GMER here by clicking download exe -button and then saving it your desktop:
  • Double-click .exe that you downloaded
  • Click rootkit-tab and then scan.
  • Don't check
    Show All
    box while scanning in progress!

  • When scanning is ready, click Copy.
  • This copies log to clipboard
  • Post log in your reply.

Microsoft MVP Consumer Security 2008 2009 2010 2011
ASAP & UNITE member since 2006
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#3
AdvancedSetup

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Due to the lack of feedback this Topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

The fixes and advice in this thread are for this machine only. Do not apply the instructions from this thread to your own machine. Please start a new thread describing your issue and someone will be along to assist you.
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Manager, Online Support

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