Hi,
I read through some of the help threads and I experienced the same thing as others where the virus was deleting mbam.exe. I renamed/copied it over to the affected machine and the program ran fine. It found over 200 objects infected, so I removed them and rebooted. Then ran the scan a few more times and each time more items would show up. I installed Hijackthis and here is the log file after many scans and cleans from Mbam:
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:28:48 PM, on 10/28/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal
Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\WINNT\system32\spoolsv.exe
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
C:\Program Files\DesktopAuthority\RaMaint.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\DesktopAuthority\DesktopAuthority.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\Program Files\Symantec AntiVirus\SavRoam.exe
C:\Program Files\DesktopAuthority\RAGui.exe
C:\WINNT\system32\svchost.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\WINNT\system32\mspmspsv.exe
C:\WINNT\Explorer.EXE
C:\WINNT\system32\hkcmd.exe
C:\Program Files\Common Files\Adaptec Shared\CreateCD\CreateCD50.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
C:\Program Files\Logitech\MouseWare\system\em_exec.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~2\VPTray.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\ctfmon.exe
C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
C:\Program Files\Citrix\GoToMeeting\366\g2mstart.exe
C:\Program Files\eFax Messenger 4.4\J2GDllCmd.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
C:\Program Files\Cisco Systems\VPN Client\vpngui.exe
C:\Program Files\eFax Messenger 4.4\J2GTray.exe
C:\Program Files\Citrix\GoToMeeting\366\g2mcomm.exe
C:\Program Files\Cisco Systems\VPN Client\ipseclog.exe
C:\Program Files\Citrix\GoToMeeting\366\g2mlauncher.exe
C:\Program Files\Citrix\GoToMeeting\366\g2msessioncontrol.exe
C:\Program Files\Citrix\GoToMeeting\366\g2mui.exe
C:\Program Files\Citrix\GoToMeeting\366\g2mchat.exe
C:\Program Files\Citrix\GoToMeeting\366\g2mhost.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://securityrespo...er/fix_homepage
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\yt.dll
F2 - REG:system.ini: UserInit=C:\WINNT\system32\Userinit.exe
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files\Hewlett-Packard\Smart Web Printing\hpswp_printenhancer.dll
O2 - BHO: HP Print Clips - {053F9267-DC04-4294-A72C-58F732D338C0} - C:\Program Files\Hewlett-Packard\Smart Web Printing\hpswp_framework.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {25A714FE-F341-A998-4347-DA38763B9698} - C:\WINNT\system32\ssunhom.dll (file missing)
O2 - BHO: (no name) - {66AC667D-9333-57B0-D120-66550AF12A44} - C:\WINNT\system32\lmow.dll (file missing)
O2 - BHO: (no name) - {8DA5457F-A8AA-4CCF-A842-70E6FD274094} - C:\PROGRA~1\COMMON~1\WinTools\WToolsT.dll (file missing)
O2 - BHO: (no name) - {AC501A62-A784-FE06-803E-8D1D8441409C} - C:\WINNT\system32\vkxb.dll (file missing)
O2 - BHO: (no name) - {B07DA455-18BF-173F-B59C-32D6A84000CB} - C:\WINNT\system32\rniw.dll (file missing)
O2 - BHO: SingleInstance Class - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\YTSingleInstance.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [IgfxTray] C:\WINNT\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINNT\system32\hkcmd.exe
O4 - HKLM\..\Run: [CreateCD50] "C:\Program Files\Common Files\Adaptec Shared\CreateCD\CreateCD50.exe" -r
O4 - HKLM\..\Run: [AdaptecDirectCD] C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Desktop Authority GUI] "C:\Program Files\DesktopAuthority\ragui.exe"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~2\VPTray.exe
O4 - HKLM\..\Run: [Malwarebytes Anti-Malware (reboot)] "C:\Program Files\Malwarebytes' Anti-Malware\nickname.exe" /runcleanupscript
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINNT\system32\ctfmon.exe
O4 - HKCU\..\Run: [Messenger (Yahoo!)] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet
O4 - HKCU\..\Run: [GoToMeeting] C:\Program Files\Citrix\GoToMeeting\366\g2mstart.exe "/Trigger RunAtLogon"
O4 - HKCU\..\Run: [eFax 4.4] "C:\Program Files\eFax Messenger 4.4\J2GDllCmd.exe" /R
O4 - HKUS\S-1-5-19\..\RunOnce: [tscuninstall] %systemroot%\system32\tscupgrd.exe (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\RunOnce: [tscuninstall] %systemroot%\system32\tscupgrd.exe (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\RunOnce: [tscuninstall] %systemroot%\system32\tscupgrd.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\RunOnce: [tscuninstall] %systemroot%\system32\tscupgrd.exe (User 'Default user')
O4 - Startup: eFax 4.4.lnk = C:\Program Files\eFax Messenger 4.4\J2GTray.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
O4 - Global Startup: VPN Client.lnk = ?
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: HP Clipbook - {58ECB495-38F0-49cb-A538-10282ABF65E7} - C:\Program Files\Hewlett-Packard\Smart Web Printing\hpswp_extensions.dll
O9 - Extra button: HP Smart Select - {700259D7-1666-479a-93B1-3250410481E8} - C:\Program Files\Hewlett-Packard\Smart Web Printing\hpswp_extensions.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINNT\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINNT\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {238F6F83-B8B4-11CF-8771-00A024541EE3} (Citrix ICA Client) - http://a516.g.akamai.net/f/516/25175/7d/ru...cat-no-eula.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1241189025875
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1241188992484
O16 - DPF: {8D83D301-E841-11D1-B155-00600823BCF9} (WebLine Browser Integration Classes) - http://collsrv.thrif...ets/msie40x.cab
O16 - DPF: {9AC54695-69A4-46F1-BE10-10C74F9520D5} - http://cabs.elitemed...s/mediaview.cab
O16 - DPF: {AB86CE53-AC9F-449F-9399-D8ABCA09EC09} (Get_ActiveX Control) - https://h17000.www1.hp.com/ewfrf-JAVA/Secur...loadManager.ocx
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = VISIONWEB.COM
O17 - HKLM\Software\..\Telephony: DomainName = VISIONWEB.COM
O17 - HKLM\System\CCS\Services\Tcpip\..\{FBF4D033-00B9-4737-A86E-2F5BE57616CE}: Domain = visionweb.com
O17 - HKLM\System\CCS\Services\Tcpip\..\{FBF4D033-00B9-4737-A86E-2F5BE57616CE}: NameServer = 10.1.1.2,10.1.1.3
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = VISIONWEB.COM
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: SearchList = visionweb.com,visionweb.com,visionweb.com,visionweb.com,visionweb.com,visionweb.
com,visionweb.com,visionweb.com,visionweb.com,visionweb.com,visionweb.com,vision
w
eb.com,visionweb.com,visionweb.com,visionweb.com,visionweb.com,visionweb.com,vis
i
onweb.com,vis
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: SearchList = visionweb.com,visionweb.com,visionweb.com,visionweb.com,visionweb.com,visionweb.
com,visionweb.com,visionweb.com,visionweb.com,visionweb.com,visionweb.com,vision
w
eb.com,visionweb.com,visionweb.com,visionweb.com,visionweb.com,visionweb.com,vis
i
onweb.com,vis
O18 - Protocol: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\GAPlugProtocol-8876480.dll
O21 - SSODL: sezitirot - {8bc971f8-5671-4ff6-82aa-f618ff1a1994} - c:\winnt\system32\gobatelo.dll (file missing)
O21 - SSODL: nimirokiz - {daa33822-1ef9-4261-8ff7-c39a4949bdcc} - c:\winnt\system32\yiguseda.dll (file missing)
O21 - SSODL: begutomuv - {241e867d-80cd-44f2-b245-0e1534ef2bf5} - (no file)
O22 - SharedTaskScheduler: mujuzedij - {8bc971f8-5671-4ff6-82aa-f618ff1a1994} - c:\winnt\system32\gobatelo.dll (file missing)
O22 - SharedTaskScheduler: gahurihor - {daa33822-1ef9-4261-8ff7-c39a4949bdcc} - c:\winnt\system32\yiguseda.dll (file missing)
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
O23 - Service: Desktop Authority Maintenance Service (DAMaint) - ScriptLogic Corporation - C:\Program Files\DesktopAuthority\RaMaint.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: Desktop Authority Service (DesktopAuthority) - ScriptLogic Corporation - C:\Program Files\DesktopAuthority\DesktopAuthority.exe
O23 - Service: iPod Service - Unknown owner - C:\Program Files\iPod\bin\iPodService.exe (file missing)
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
O23 - Service: VPRemote Install Bootstrap Service (VPREMOTE) - Unknown owner - C:\TEMP\Clt-Inst\vpremote.exe (file missing)
--
End of file - 11998 bytes
#1
Posted 28 October 2009 - 09:02 PM
#2
Posted 28 October 2009 - 10:32 PM
Hi and welcome to the forum!
Please read and follow ALL the instructions below. Thanks!
Scan and post logs - read note at bottom in green
If you're having Malware related issues with your computer that you're unable to resolve.
1. Please read and follow the instructions provided here: I'm infected - What do I do now?
2. If needed please post your logs in a NEW topic here:Malware Removal - HijackThis Logs
3. When posting logs please do not use any Quote, Code, or other tags. Please copy/paste directly into your post and do not attach files unless requested.
* Please do not post any logs in the General forum. We do not work on any logs posted in the General forum.
* Please do not install any software or use any removal/scanning tool except for those you're requested to run by the Helper that will assist you.
* Using these other tools often makes the cleanup task more difficult and time consuming.
* If you have already submitted for assistance at one of the other support sites on the Internet then you should not post a new log here, you should stay working with the Helper from that site until the issue is resolved.
* Do not assume you're clean because you don't see something in the logs. Please wait until the person assisting you provides feedback.
* There are often many others that require assistance as well, so please be patient. If no one has responded within 48 hours then please go ahead and post a request for review
* NOTE: If for some reason you're unable to run some or any of the tools in the first link, then skip that step and move on to the next one. If you can't even run HijackThis, then just proceed and post a NEW topic as shown in the second link describing your issues and someone will assist you as soon as they can
Please read and follow ALL the instructions below. Thanks!
Scan and post logs - read note at bottom in green
If you're having Malware related issues with your computer that you're unable to resolve.
1. Please read and follow the instructions provided here: I'm infected - What do I do now?
2. If needed please post your logs in a NEW topic here:Malware Removal - HijackThis Logs
3. When posting logs please do not use any Quote, Code, or other tags. Please copy/paste directly into your post and do not attach files unless requested.
* Please do not post any logs in the General forum. We do not work on any logs posted in the General forum.
* Please do not install any software or use any removal/scanning tool except for those you're requested to run by the Helper that will assist you.
* Using these other tools often makes the cleanup task more difficult and time consuming.
* If you have already submitted for assistance at one of the other support sites on the Internet then you should not post a new log here, you should stay working with the Helper from that site until the issue is resolved.
* Do not assume you're clean because you don't see something in the logs. Please wait until the person assisting you provides feedback.
* There are often many others that require assistance as well, so please be patient. If no one has responded within 48 hours then please go ahead and post a request for review
* NOTE: If for some reason you're unable to run some or any of the tools in the first link, then skip that step and move on to the next one. If you can't even run HijackThis, then just proceed and post a NEW topic as shown in the second link describing your issues and someone will assist you as soon as they can
Avira Antivir Personal and MBAM Pro
On demand: SAS and Hitman Pro
Firewall-Online Armor Premium
FF3-adblock plus, noscript, betterprivacy, WOT, Keyscrambler, TrackMeNot
Sandboxie
ONE DAY AT A TIME!
On demand: SAS and Hitman Pro
Firewall-Online Armor Premium
FF3-adblock plus, noscript, betterprivacy, WOT, Keyscrambler, TrackMeNot
Sandboxie
ONE DAY AT A TIME!
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