2 replies to this topic

[elka]

Greetings kind souls,

As you can probably glean from the title of this post, this computer has been infected with Rootkit TDSS. This is the last in a series of infections that have been coming up since a week back when a Fake Trojan Alert appeared.

I have AVG, Spyware Doctor, Mbam, and SuperAntiSpyware, and have been scanning with all of them alternately. After these viruses are located and removed, it is only a matter of days until a new one is found. Since my understanding of these things is limited, I can only imagine that somewhere in the hard drive, one of these applications has a 'foothold' beyond the reach of the scanners. So if anyone can tell me how I can get rid of this for good, I would be very grateful.

Other symptoms:

1) When computer boots, error message:

RUN DLL
Error loading C:\WINDOWS\aqobuzix.dll
The module could not be found

2) Not possible to start computer in safe mode

3) Sometimes computer will not shut down

Regards,

a.

[IndiGenus]

Hello elka and welcome to the forums here at MalwareBytes.

Can you please run MBAM (make sure to update it first) and post the log.

Also, download DDS and save it to your desktop from here or here or here.
Disable any script blocker, and then double click dds.scr to run the tool.

• When done, DDS will open two (2) logs:
  • DDS.txt
    
  • Attach.txt
• Save both reports to your desktop. Post them back to your topic.

[AdvancedSetup]

Due to the lack of feedback this Topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

The fixes and advice in this thread are for this machine only. Do not apply the instructions from this thread to your own machine. Please start a new thread describing your issue and someone will be along to assist you.