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when i run mbam it runs 5 secounds into a scan ethier quick or full and then it freezes my computer up i have to manually hold the power button and restart avg runs fine and doesnt find any infections ive uninstalled and reinstalled mbam any ideas whats up?
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#2
Posted 31 October 2009 - 05:50 PM
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Mostly Cantankerous
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AVG is being a real pain in the neck lately. Try turning it off while scanning, and see if that helps.
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#3
Posted 31 October 2009 - 08:12 PM
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exile
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Please exclude the following files from your antivirus:
For Windows XP:
If you are running Windows Vista or 7 let me know as some of the file locations are different, also let me know if you are running a 64 bit version of Windows as that changes things as well.
For Windows XP:
- C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe
- C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe
- C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
- C:\Documents and Settings\All Users\Application Data\Malwarebytes' Anti-Malware\rules.ref
- C:\Windows\System32\drivers\mbam.sys
- C:\Windows\System32\drivers\mbamswissarmy.sys
If you are running Windows Vista or 7 let me know as some of the file locations are different, also let me know if you are running a 64 bit version of Windows as that changes things as well.
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