2 replies to this topic

[juiceinla]

HI there, the vundo virus (and/or something else) will not let me run the MBAM executable. I have followed several thread instructions here, with no success. I renamed the exe file to "mb.exe", "explorer.exe", and downloaded the program with a pre established random name "4vLV5tnYn.exe". Each time tried to run any of these, I got error code 2. I also get error code 707(3,0)- only with 4vLV5tnYn.exe

after each unsuccessful download, I go to add/remove and remove the program to start again and usually reboot (forgot to a couple times). I also had to manually try to remove the failed programs when I got a file in use or protected error in Add/remove. one exe file could not be removed, I tried to remove it manually, and could not do it. I moved the offending file to my desktop and deleted the rest. eventually the file deleted after several reboots

then I tried to run the three above mentioned exe. files again same errors

I moved the renamed "explorer.exe" file to c:windows/programfiles/malwarebytes Anti-Malware folder- which was empty at the time. Tried to launch from there- unsuccessful.

I tried to run mbam-clean.exe and got "SHgetValue failed error 1114" and SHgetValue failed error 0" it won't run.

The MBAM version I am trying to run is 1.41, freeware

Any other ideas on how to get around the viruses?

Thanks!

[Firefox]

Scan and post logs - read note at bottom in green
If you're having Malware related issues with your computer that you're unable to resolve.

• Please read and follow the instructions provided here: I'm infected - What do I do now?
  
• If needed please post your logs in a NEW topic here: Malware Removal - HijackThis Logs
  
• When posting logs please do not use any Quote, Code, or other tags. Please copy/paste directly into your post and do not attach files unless requested.

• Please do not post any logs in the General forum. We do not work on any logs posted in the General forum.
  
• Please do not install any software or use any removal/scanning tool except for those you're requested to run by the Helper that will assist you.
  
• Using these other tools often makes the cleanup task more difficult and time consuming.
  
• If you have already submitted for assistance at one of the other support sites on the Internet then you should not post a new log here, you should stay working with the Helper from that site until the issue is resolved.
  
• Do not assume you're clean because you don't see something in the logs. Please wait until the person assisting you provides feedback.
  
• There are often many others that require asistance as well, so please be patient. If no one has responded within 48 hours then please go ahead and post a request for review

• NOTE: If for some reason you're unable to run some or any of the tools in the first link, then skip that step and move on to the next one. If you can't even run HijackThis, then just proceed and post a NEW topic as shown in the second link describing your issues and someone will assist you as soon as they can.

[juiceinla]

Hi all. Thank you for responding. I am posting here, because I found a way around the error 2 code. I had already read all the posts you suggested in your reply above, so I was preparing to send you hijack logs when I wanted to try and load MBAM again. I tried, got the Error code 2, and then went about removing the program.

I went into my c:/programfiles/malwarebyte's Antimalware folder.

While in that folder I renamed the mbam.exe file to explorer.exe, and tried to run it from the folder (as opposed to renaming and trying to run from the desktop or start menu)

It is running now, without errors. so far. Interestingly I have alread run my mcAfee virus scan, Super anti-malware and hijackthis, but MBAM has found 10 objects infected. this Vundo virus is a nightmare.

thanks again.