6 replies to this topic

[Jamin4u]

My niece recently updated to the free version 1.41.
When she boots up her laptop, she gets the UAC popup stating that Malwarebytes has been blocked.
This happens every time she boots up her laptop.
I know there's a run once entry when a new version is installed.
Hers is showing as a current\version\run.
Can I just delete the startup entry using Autoruns or should I reinstall?

Thanks

Edit by Jamin4u for clarity.

[Hardhead]

I'm not sure if I understand your question but I will try to answer.

You will get a UAC alert when you start MBAM or if you check for updates manually.
I would uninstall MBAM and reinstall if you are getting a UAC alert just by booting up only.
If you are starting MBAM or checking for updates then you will get UAC alert in Vista.

1. Uninstall Malwarebytes' Anti-Malware using Add/Remove programs in the control panel.
2. Restart your computer.
3. Download and run this utility. mbam-clean.exe
4. You will be prompted to restart your computer.
5. Delete the old download and get a new copy of MBAM here.

[exile360]

Please have your friend download and run the appropriate version of the fix posted here and that should fix it. This issue will be corrected permanently upon release of version 1.42.

[Jamin4u]

I appreciate your replies. I will download the fix in your link exile360.
She had a DNS changer that needed a delete on reboot.

Thank you

[exile360]

You're welcome

[Hardhead]

Thanks for the correction exile360 as I wasn't aware of that issue.

[exile360]

You're welcome .