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Malwarebytes will not open vbAccelorator


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#1
etownlimey

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I wanted to download Malwarebyes AntiMalware and I saved it to my desktop, but when I go to start the download it starts up but I get a prompt box that says at the top "VbAccelorator SGrid II Control" at the top and in the middle of the box "runtime error 0" and I can only click "ok" then when I do that another box pops up that reads at the tops Malwarebytes Anti Malware then under that says "runtime error '440': Automation Error"

This happens everytime I try and open Malwarebytes anti malware program. I have the Antivirus System Pro virus as well as the Security Center virus, not sure if they are preventing me from opening Malwarebytes but would really appreciate some help. Thanks!

#2
prairie dog

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Hello, and welcome to Malwarebytes.org

We don't work on Malware removal in the general forums.
Please print out, read and follow the directions here, skipping any steps you are unable to complete. Then post a NEW topic here.
One of the expert helpers there will give you one-on-one assistance when one becomes available.
After posting your new post make sure under options that you select Track this topic and choose one of the Email options so that you're alerted when someone has replied to your post.

Alternatively, as a paying customer, you can contact the help desk at support@malwarebytes.org
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