Jump to content

Malwarebytes

MSE freezing when computer is booted


7 replies to this topic

#1
nccomp

    Regular Member

  • Honorary Members
  • PipPip
  • 55 posts
Microsoft Security Essentials issue when there is no internet cnnection?

Anyone else experencing their computer freezing for 2-5 minutes after booting if the network connection is unplugged?
When computer finishes booting MSE icon is red and you can not start any apps for around 2-5 minutes.
I have seen this on about 8 XP PC's after installing MSE.

I world assume it is something to do with MSE trying to Update but just a guess.

#2
sho-dan

    कैंसर योद्धा

  • Honorary Members
  • PipPipPipPipPipPip
  • 3,023 posts
  • Gender:Not Telling
  • Location:Jah Jersey Shore
Hello nccomp

I tried to recreate your freezing/rebooting error but had no luck. I did get this warning window when updating without internet conection only
Error code 0x8024402C

Also there is no unsubscribe option box in the Microsoft SpyNet menu via Settings > Microsoft SpyNet, which I have a problem with. Maybe if enough people complain about this forced submission it may be added.
"Don't worry about a thing,
'Cause every little thing gonna be all right!"

#3
exile360

    exile

  • Moderators
  • PipPipPipPipPipPip
  • 12,969 posts
  • Gender:Male

View Postsho-dan, on Nov 13 2009, 06:27 AM, said:

Also there is no unsubscribe option box in the Microsoft SpyNet menu via Settings > Microsoft SpyNet, which I have a problem with. Maybe if enough people complain about this forced submission it may be added.
How to opt-out of Microsoft Spynet :)
Samuel E Lindsey
Product Manager

Posted Image

Follow us: Twitter, Become a fan: Facebook

#4
nccomp

    Regular Member

  • Honorary Members
  • PipPip
  • 55 posts
Disabling spynet did not help but nice to know how to do it.

I have notice it only seems to only happen if MSE has not been updated for around 24hrs and there is no internet access when system is booted. Which explaines why it is mainly happening on laptops.

#5
noknojon

    you know why ---

  • Honorary Members
  • PipPipPipPipPipPip
  • 5,588 posts
  • Gender:Male

View Postnccomp, on Nov 15 2009, 07:04 AM, said:

I have notice it only seems to only happen if MSE has not been updated for around 24hrs and there is no internet access when system is booted. Which explaines why it is mainly happening on laptops.
It will go back to green after you update (Icon in task bar) or on screen (Blue) - Mine went Yellow (on line) and a quick scan updated and changed back to green -
They are just informing you it is time to update - It still works at the settings you apply -
Add Remove / Microsoft Security Essentials if you want to opt out - Or MSE/settings and 'disable' Real Time protection then just manual update next time on line -
Mine has picked up 2 items so far -
Some on the forum (with MBAM real time) have set it for manual scans only - In case there is a conflict -
Exile360 can give the exclusions/inclusions to run both together -
Just another private helper - (not a company man) -
When you don't have to worry about your computer anymore, you can start living again !

#6
Glebe

    New Member

  • Members
  • Pip
  • 24 posts
Hi, this happened to me on BOTH my computers for some reason..I Just booted into safe mode with networking then didnt do anyhting, restarted into regular mode and it worked.

#7
nccomp

    Regular Member

  • Honorary Members
  • PipPip
  • 55 posts
Yes it does eventually turn green and everything starts working when it does turn green even if you do not update. Some users are just complaining about the initial wait time.

I do not see this as a conflict with or relating to MBAM in any way.

For those who are not always online I may just have to switch to another AV and hope a future update to MSE changes this behavior.

#8
exile360

    exile

  • Moderators
  • PipPipPipPipPipPip
  • 12,969 posts
  • Gender:Male
I created a post explaining how to exclude MBAM's files from MSE to prevent freezing issues here ;) .
Samuel E Lindsey
Product Manager

Posted Image

Follow us: Twitter, Become a fan: Facebook





1 user(s) are reading this topic

0 members, 1 guests, 0 anonymous users

Follow Us