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Its pretty old and slow
ALOT of viruses hit before (and I think they are still there)
Viruses like SECURITY TOOL, ANTIVIRUS PLUS, ANTIVIRUS PRO
How do I get rid of the viruses???
0
How come no one is answering me?
Started by Guest_toomanyviruses_*, Nov 17 2009 02:21 AM
#1
Guest_toomanyviruses_*
Posted 17 November 2009 - 02:21 AM
Guest_toomanyviruses_*
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- Guests
I just downloaded Malwarebytes on my computer to get rid of Antivirus Plus. I did a full scan and got 103 infections! I clicked remove all but it a box came up and said something like "You need these files and if you delete them (the old version) they will be replaced or something. Then it said to put in the Windows XP CDROM." I have no idea what they are talking about! Please I need help...Heres some more information about my computer...
Its pretty old and slow
ALOT of viruses hit before (and I think they are still there)
Viruses like SECURITY TOOL, ANTIVIRUS PLUS, ANTIVIRUS PRO
How do I get rid of the viruses???
Its pretty old and slow
ALOT of viruses hit before (and I think they are still there)
Viruses like SECURITY TOOL, ANTIVIRUS PLUS, ANTIVIRUS PRO
How do I get rid of the viruses???
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#2
Posted 17 November 2009 - 02:28 AM
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- Malware Hunters
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- 1,548 posts
Forum Deity
Hello, and welcome to Malwarebytes.org
We don't work on Malware removal in the general forums.
Please print out, read and follow the directions here, skipping any steps you are unable to complete. Then post a NEW topic here.
One of the expert helpers there will give you one-on-one assistance when one becomes available.
After posting your new post make sure under options that you select Track this topic and choose one of the Email options so that you're alerted when someone has replied to your post.
Alternatively, as a paying customer, you can contact the help desk at support@malwarebytes.org
We don't work on Malware removal in the general forums.
Please print out, read and follow the directions here, skipping any steps you are unable to complete. Then post a NEW topic here.
One of the expert helpers there will give you one-on-one assistance when one becomes available.
After posting your new post make sure under options that you select Track this topic and choose one of the Email options so that you're alerted when someone has replied to your post.
Alternatively, as a paying customer, you can contact the help desk at support@malwarebytes.org
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On demand: SAS and Hitman Pro
Firewall-Online Armor Premium
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Sandboxie
ONE DAY AT A TIME!
#3
Guest_toomanyviruses_*
Posted 17 November 2009 - 02:33 AM
Guest_toomanyviruses_*
-
- Guests
I just downloaded Malwarebytes on my computer to get rid of Antivirus Plus. I did a full scan and got 103 infections! I clicked remove all but it a box came up and said something like "You need these files and if you delete them (the old version) they will be replaced or something. Then it said to put in the Windows XP CDROM." I have no idea what they are talking about! Please I need help...Heres some more information about my computer...
Its pretty old and slow
ALOT of viruses hit before (and I think they are still there)
Viruses like SECURITY TOOL, ANTIVIRUS PLUS, ANTIVIRUS PRO
How do I get rid of the viruses??? sad.gif
Its pretty old and slow
ALOT of viruses hit before (and I think they are still there)
Viruses like SECURITY TOOL, ANTIVIRUS PLUS, ANTIVIRUS PRO
How do I get rid of the viruses??? sad.gif
#4
Guest_toomanyviruses_*
Posted 17 November 2009 - 02:42 AM
Guest_toomanyviruses_*
-
- Guests
I just downloaded Malwarebytes on my computer to get rid of Antivirus Plus. I did a full scan and got 103 infections! I clicked remove all but it a box came up and said something like "You need these files and if you delete them (the old version) they will be replaced or something. Then it said to put in the Windows XP CDROM." I have no idea what they are talking about! Please I need help...Heres some more information about my computer...
Its pretty old and slow
ALOT of viruses hit before (and I think they are still there)
Viruses like SECURITY TOOL, ANTIVIRUS PLUS, ANTIVIRUS PRO
How do I get rid of the viruses???
Its pretty old and slow
ALOT of viruses hit before (and I think they are still there)
Viruses like SECURITY TOOL, ANTIVIRUS PLUS, ANTIVIRUS PRO
How do I get rid of the viruses???
#5
Guest_toomanyviruses_*
Posted 17 November 2009 - 02:52 AM
Guest_toomanyviruses_*
-
- Guests
I just downloaded Malwarebytes on my computer to get rid of Antivirus Plus. I did a full scan and got 103 infections! I clicked remove all but it a box came up and said something like "You need these files and if you delete them (the old version) they will be replaced or something. Then it said to put in the Windows XP CDROM." I have no idea what they are talking about! Please I need help...Heres some more information about my computer...
I just did another scan and now the infections are smaller, I still get the error and the virus is still there. What do I do?
Its pretty old and slow
ALOT of viruses hit before (and I think they are still there)
Viruses like SECURITY TOOL, ANTIVIRUS PLUS, ANTIVIRUS PRO
How do I get rid of the viruses???
I just did another scan and now the infections are smaller, I still get the error and the virus is still there. What do I do?
Its pretty old and slow
ALOT of viruses hit before (and I think they are still there)
Viruses like SECURITY TOOL, ANTIVIRUS PLUS, ANTIVIRUS PRO
How do I get rid of the viruses???
#6
Guest_toomanyviruses_*
Posted 17 November 2009 - 02:53 AM
Guest_toomanyviruses_*
-
- Guests
I just downloaded Malwarebytes on my computer to get rid of Antivirus Plus. I did a full scan and got 103 infections! I clicked remove all but it a box came up and said something like "You need these files and if you delete them (the old version) they will be replaced or something. Then it said to put in the Windows XP CDROM." I have no idea what they are talking about! Please I need help...Heres some more information about my computer...
I just did another scan and now the infections are smaller, I still get the error and the virus is still there. What do I do?
I need the computer to work by tomorrow for my work!
Its pretty old and slow
ALOT of viruses hit before (and I think they are still there)
Viruses like SECURITY TOOL, ANTIVIRUS PLUS, ANTIVIRUS PRO
How do I get rid of the viruses???
I just did another scan and now the infections are smaller, I still get the error and the virus is still there. What do I do?
I need the computer to work by tomorrow for my work!
Its pretty old and slow
ALOT of viruses hit before (and I think they are still there)
Viruses like SECURITY TOOL, ANTIVIRUS PLUS, ANTIVIRUS PRO
How do I get rid of the viruses???
#7
Guest_toomanyviruses_*
Posted 17 November 2009 - 02:55 AM
Guest_toomanyviruses_*
-
- Guests
I just downloaded Malwarebytes on my computer to get rid of Antivirus Plus. I did a full scan and got 103 infections! I clicked remove all but it a box came up and said something like "You need these files and if you delete them (the old version) they will be replaced or something. Then it said to put in the Windows XP CDROM." I have no idea what they are talking about! Please I need help...Heres some more information about my computer...
I just did another scan and now the infections are smaller, I still get the error and the virus is still there. What do I do?
I need the computer to work by tomorrow for my work!
Its pretty old and slow
ALOT of viruses hit before (and I think they are still there)
Viruses like SECURITY TOOL, ANTIVIRUS PLUS, ANTIVIRUS PRO
How do I get rid of the viruses???
I just did another scan and now the infections are smaller, I still get the error and the virus is still there. What do I do?
I need the computer to work by tomorrow for my work!
Its pretty old and slow
ALOT of viruses hit before (and I think they are still there)
Viruses like SECURITY TOOL, ANTIVIRUS PLUS, ANTIVIRUS PRO
How do I get rid of the viruses???
#8
Guest_toomanyviruses_*
Posted 17 November 2009 - 02:55 AM
Guest_toomanyviruses_*
-
- Guests
I just downloaded Malwarebytes on my computer to get rid of Antivirus Plus. I did a full scan and got 103 infections! I clicked remove all but it a box came up and said something like "You need these files and if you delete them (the old version) they will be replaced or something. Then it said to put in the Windows XP CDROM." I have no idea what they are talking about! Please I need help...Heres some more information about my computer...
I just did another scan and now the infections are smaller, I still get the error and the virus is still there. What do I do?
I need the computer to work by tomorrow for my work!
Its pretty old and slow
ALOT of viruses hit before (and I think they are still there)
Viruses like SECURITY TOOL, ANTIVIRUS PLUS, ANTIVIRUS PRO
How do I get rid of the viruses???
I just did another scan and now the infections are smaller, I still get the error and the virus is still there. What do I do?
I need the computer to work by tomorrow for my work!
Its pretty old and slow
ALOT of viruses hit before (and I think they are still there)
Viruses like SECURITY TOOL, ANTIVIRUS PLUS, ANTIVIRUS PRO
How do I get rid of the viruses???
#9
Guest_toomanyviruses_*
Posted 17 November 2009 - 02:57 AM
Guest_toomanyviruses_*
-
- Guests
I just downloaded Malwarebytes on my computer to get rid of Antivirus Plus. I did a full scan and got 103 infections! I clicked remove all but it a box came up and said something like "You need these files and if you delete them (the old version) they will be replaced or something. Then it said to put in the Windows XP CDROM." I have no idea what they are talking about! Please I need help...Heres some more information about my computer...
I just did another scan and now the infections are smaller, I still get the error and the virus is still there. What do I do?
I need the computer to work by tomorrow for my work!
Its pretty old and slow
ALOT of viruses hit before (and I think they are still there)
Viruses like SECURITY TOOL, ANTIVIRUS PLUS, ANTIVIRUS PRO
How do I get rid of the viruses???
I just did another scan and now the infections are smaller, I still get the error and the virus is still there. What do I do?
I need the computer to work by tomorrow for my work!
Its pretty old and slow
ALOT of viruses hit before (and I think they are still there)
Viruses like SECURITY TOOL, ANTIVIRUS PLUS, ANTIVIRUS PRO
How do I get rid of the viruses???
#10
Guest_toomanyviruses_*
Posted 17 November 2009 - 03:00 AM
Guest_toomanyviruses_*
-
- Guests
I just downloaded Malwarebytes on my computer to get rid of Antivirus Plus. I did a full scan and got 103 infections! I clicked remove all but it a box came up and said something like "You need these files and if you delete them (the old version) they will be replaced or something. Then it said to put in the Windows XP CDROM." I have no idea what they are talking about! Please I need help...Heres some more information about my computer...
I just did another scan and now the infections are smaller, I still get the error and the virus is still there. What do I do?
I need the computer to work by tomorrow for my work!
Its pretty old and slow
ALOT of viruses hit before (and I think they are still there)
Viruses like SECURITY TOOL, ANTIVIRUS PLUS, ANTIVIRUS PRO
How do I get rid of the viruses???
I just did another scan and now the infections are smaller, I still get the error and the virus is still there. What do I do?
I need the computer to work by tomorrow for my work!
Its pretty old and slow
ALOT of viruses hit before (and I think they are still there)
Viruses like SECURITY TOOL, ANTIVIRUS PLUS, ANTIVIRUS PRO
How do I get rid of the viruses???
#11
Guest_toomanyviruses_*
Posted 17 November 2009 - 03:17 AM
Guest_toomanyviruses_*
-
- Guests
I really need someones help. I dont know what to post on here! Here is my problemI just downloaded Malwarebytes on my computer to get rid of Antivirus Plus. I did a full scan and got 103 infections! I clicked remove all but it a box came up and said something like "You need these files and if you delete them (the old version) they will be replaced or something. Then it said to put in the Windows XP CDROM." I have no idea what they are talking about! Please I need help...Heres some more information about my computer...
I just did another scan and now the infections are smaller, I still get the error and the virus is still there. What do I do?
I need the computer to work by tomorrow for my work!
Its pretty old and slow
ALOT of viruses hit before (and I think they are still there)
Viruses like SECURITY TOOL, ANTIVIRUS PLUS, ANTIVIRUS PRO
How do I get rid of the viruses???
#12
Posted 17 November 2009 - 03:22 AM
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- Administrators
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- 22,575 posts
Forum Deity
- Gender:Male
- Location:US
Well first off you should STOP posting all over the board. Slow down and read a little bit so that we can help you.
We don't work on Malware removal in the general forums.
Please print out, read and follow the directions here, skipping any steps you are unable to complete. Then post a NEW topic here.
One of the expert helpers there will give you one-on-one assistance when one becomes available.
After posting your new post make sure under options that you select Track this topic and choose one of the Email options so that you're alerted when someon has replied to your post.
Alternatively, as a paying customer, you can contact the help desk at support@malwarebytes.org
We don't work on Malware removal in the general forums.
Please print out, read and follow the directions here, skipping any steps you are unable to complete. Then post a NEW topic here.
One of the expert helpers there will give you one-on-one assistance when one becomes available.
After posting your new post make sure under options that you select Track this topic and choose one of the Email options so that you're alerted when someon has replied to your post.
Alternatively, as a paying customer, you can contact the help desk at support@malwarebytes.org
#13
Posted 17 November 2009 - 03:37 AM
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- Trusted Advisors
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- 5,528 posts
Mostly Cantankerous
- Gender:Male
- Location:Fortville, IN
prairie dog said:
Alternatively, as a paying customer, you can contact the help desk at support@malwarebytes.org
I would like to emphasis two things here:
- When it comes to malware removal, you will get much faster support on our helpdesk than on our forum.
- We help all users for free on the helpdesk. Paid users, free users, it does not matter. All of them are important to us, and all of them get the same level of support.
Please, send an e-mail to our helpdesk at support@malwarebytes.org and we will do everything we can to help you resolve this issue. You do not need to wait for support on the forums.
Now please bear in mind that we do not answer immediately on the helpdesk either. When it comes to malware removal the wait time on the helpdesk can be anywhere from one hour to 8 hours (depending on how busy we are, and how many of us are working tickets at that time), but on the forums that wait time is often more than two days, and that is far too long for a paying customer to wait.
The reason for the difference in wait times is that on the forums the time put in to help users is mostly volunteer time (even among our own employees), whereas on the helpdesk we are paid specifically to answer support requests from users there and thus most of our working time is spent there.
Quote
For we wrestle not against flesh and blood, but against principalities, against powers, and against the worldly governors, the princes of the darkness of this world...
#14
Guest_toomanyviruses_*
Posted 17 November 2009 - 03:41 AM
Guest_toomanyviruses_*
-
- Guests
Ok thanks. I stopped. When I downloaded Malware, I didn't check the
* Update Malwarebytes' Anti-Malware
* Launch Malwarebytes' Anti-Malware
is that ok?
* Update Malwarebytes' Anti-Malware
* Launch Malwarebytes' Anti-Malware
is that ok?
AdvancedSetup, on Nov 16 2009, 07:22 PM, said:
Well first off you should STOP posting all over the board. Slow down and read a little bit so that we can help you.
We don't work on Malware removal in the general forums.
Please print out, read and follow the directions here, skipping any steps you are unable to complete. Then post a NEW topic here.
One of the expert helpers there will give you one-on-one assistance when one becomes available.
After posting your new post make sure under options that you select Track this topic and choose one of the Email options so that you're alerted when someon has replied to your post.
Alternatively, as a paying customer, you can contact the help desk at support@malwarebytes.org
We don't work on Malware removal in the general forums.
Please print out, read and follow the directions here, skipping any steps you are unable to complete. Then post a NEW topic here.
One of the expert helpers there will give you one-on-one assistance when one becomes available.
After posting your new post make sure under options that you select Track this topic and choose one of the Email options so that you're alerted when someon has replied to your post.
Alternatively, as a paying customer, you can contact the help desk at support@malwarebytes.org
#15
Guest_toomanyviruses_*
Posted 17 November 2009 - 03:41 AM
Guest_toomanyviruses_*
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- Guests
Thanks!
GT500, on Nov 16 2009, 07:37 PM, said:
I would like to emphasis two things here:
Please, send an e-mail to our helpdesk at support@malwarebytes.org and we will do everything we can to help you resolve this issue. You do not need to wait for support on the forums.
Now please bear in mind that we do not answer immediately on the helpdesk either. When it comes to malware removal the wait time on the helpdesk can be anywhere from one hour to 8 hours (depending on how busy we are, and how many of us are working tickets at that time), but on the forums that wait time is often more than two days, and that is far too long for a paying customer to wait.
The reason for the difference in wait times is that on the forums the time put in to help users is mostly volunteer time (even among our own employees), whereas on the helpdesk we are paid specifically to answer support requests from users there and thus most of our working time is spent there.
- When it comes to malware removal, you will get much faster support on our helpdesk than on our forum.
- We help all users for free on the helpdesk. Paid users, free users, it does not matter. All of them are important to us, and all of them get the same level of support.
Please, send an e-mail to our helpdesk at support@malwarebytes.org and we will do everything we can to help you resolve this issue. You do not need to wait for support on the forums.
Now please bear in mind that we do not answer immediately on the helpdesk either. When it comes to malware removal the wait time on the helpdesk can be anywhere from one hour to 8 hours (depending on how busy we are, and how many of us are working tickets at that time), but on the forums that wait time is often more than two days, and that is far too long for a paying customer to wait.
The reason for the difference in wait times is that on the forums the time put in to help users is mostly volunteer time (even among our own employees), whereas on the helpdesk we are paid specifically to answer support requests from users there and thus most of our working time is spent there.
#16
Posted 17 November 2009 - 03:42 AM
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- Trusted Advisors
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- 5,528 posts
Mostly Cantankerous
- Gender:Male
- Location:Fortville, IN
toomanyviruses said:
Ok thanks. I stopped. When I downloaded Malware, I didn't check the
* Update Malwarebytes' Anti-Malware
* Launch Malwarebytes' Anti-Malware
is that ok?
* Update Malwarebytes' Anti-Malware
* Launch Malwarebytes' Anti-Malware
is that ok?
It is OK as long as you made sure to update manually before running a scan.
Quote
For we wrestle not against flesh and blood, but against principalities, against powers, and against the worldly governors, the princes of the darkness of this world...
#17
Guest_toomanyviruses_*
Posted 17 November 2009 - 03:44 AM
Guest_toomanyviruses_*
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- Guests
How do I update it? Is it free?
Another thing, how do I delete a question that I posted on the board?
Another thing, how do I delete a question that I posted on the board?
GT500, on Nov 16 2009, 08:42 PM, said:
It is OK as long as you made sure to update manually before running a scan.
#18
Posted 17 November 2009 - 03:52 AM
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- Trusted Advisors
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- 5,528 posts
Mostly Cantankerous
- Gender:Male
- Location:Fortville, IN
toomanyviruses said:
How do I update it? Is it free?
Open Malwarebytes' Anti-Malware, click on the 'Update' tab, click the button that says "Check for Updates".
Updates are always free.
toomanyviruses said:
Another thing, how do I delete a question that I posted on the board?
Find a moderator or and administrator, click on their name, and click on "Send Message". Send a message with a link to the post you want deleted.
Quote
For we wrestle not against flesh and blood, but against principalities, against powers, and against the worldly governors, the princes of the darkness of this world...
#19
Guest_toomanyviruses_*
Posted 17 November 2009 - 04:34 PM
Guest_toomanyviruses_*
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- Guests
Thanks soo much!
GT500, on Nov 16 2009, 08:52 PM, said:
Open Malwarebytes' Anti-Malware, click on the 'Update' tab, click the button that says "Check for Updates".
Updates are always free.
Find a moderator or and administrator, click on their name, and click on "Send Message". Send a message with a link to the post you want deleted.
Updates are always free.
Find a moderator or and administrator, click on their name, and click on "Send Message". Send a message with a link to the post you want deleted.
#20
Posted 17 November 2009 - 05:50 PM
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- Trusted Advisors
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- 5,528 posts
Mostly Cantankerous
- Gender:Male
- Location:Fortville, IN
toomanyviruses said:
Thanks soo much!
You are quite welcome.
Quote
For we wrestle not against flesh and blood, but against principalities, against powers, and against the worldly governors, the princes of the darkness of this world...
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