1 reply to this topic

[Amatullah]

Hello all,

My internet access hasn't been working since I cleaned up some spyware with Malwarebytes. I can't renew my IP address. I already did a scan with Norton 360, uninstalled my Malwarebytes, Norton 360, ZoneAlarm firewall, PC Tools Antivirus, and Advanced System Care. Used the netshell utility. Called my ISP. Tried a restore. Nothing worked. Any tips?


Thanks.

[prairie dog]

Hello, and welcome to Malwarebytes.org

We don't work on Malware removal in the general forums.
Please print out, read and follow the directions here, skipping any steps you are unable to complete. Then post a NEW topic here.
One of the expert helpers there will give you one-on-one assistance when one becomes available.
After posting your new post make sure under options that you select Track this topic and choose one of the Email options so that you're alerted when someone has replied to your post.

Alternatively, as a paying customer, you can contact the help desk at support@malwarebytes.org