2 replies to this topic

[ronnybuzz]

a while ago i was buying a part on line and a box came up and said i was infected and for 49.95 i could fix it. i tried to exit out and since then i have trouble with the net.
same as the above mentioned problems.
i ran hijack this and this is my log.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:21:45 PM, on 11/18/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\drivers\dcfssvc.exe
C:\PROGRA~1\Symantec\NORTON~1\GHOSTS~2.EXE
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Motive\McciCMService.exe
C:\Program Files\Eset\nod32krn.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\devldr32.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,SearchAssistant = http://search.bearsh...ar.html?src=ssb
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft....k/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
R3 - URLSearchHook: (no name) - {1BB22D38-A411-4B13-A746-C2A4F4EC7344} - (no file)
O1 - Hosts: 74.125.45.100 paysoftbillsolution.com
O1 - Hosts: 64.86.16.97 google.ae
O1 - Hosts: 64.86.16.97 google.as
O1 - Hosts: 64.86.16.97 google.at
O1 - Hosts: 64.86.16.97 google.az
O1 - Hosts: 64.86.16.97 google.ba
O1 - Hosts: 64.86.16.97 google.be
O1 - Hosts: 64.86.16.97 google.bg
O1 - Hosts: 64.86.16.97 google.bs
O1 - Hosts: 64.86.16.97 google.ca
O1 - Hosts: 64.86.16.97 google.cd
O1 - Hosts: 64.86.16.97 google.com.gh
O1 - Hosts: 64.86.16.97 google.com.hk
O1 - Hosts: 64.86.16.97 google.com.jm
O1 - Hosts: 64.86.16.97 google.com.mx
O1 - Hosts: 64.86.16.97 google.com.my
O1 - Hosts: 64.86.16.97 google.com.na
O1 - Hosts: 64.86.16.97 google.com.nf
O1 - Hosts: 64.86.16.97 google.com.ng
O1 - Hosts: 64.86.16.97 google.ch
O1 - Hosts: 64.86.16.97 google.com.np
O1 - Hosts: 64.86.16.97 google.com.pr
O1 - Hosts: 64.86.16.97 google.com.qa
O1 - Hosts: 64.86.16.97 google.com.sg
O1 - Hosts: 64.86.16.97 google.com.tj
O1 - Hosts: 64.86.16.97 google.com.tw
O1 - Hosts: 64.86.16.97 google.dj
O1 - Hosts: 64.86.16.97 google.de
O1 - Hosts: 64.86.16.97 google.dk
O1 - Hosts: 64.86.16.97 google.dm
O1 - Hosts: 64.86.16.97 google.ee
O1 - Hosts: 64.86.16.97 google.fi
O1 - Hosts: 64.86.16.97 google.fm
O1 - Hosts: 64.86.16.97 google.fr
O1 - Hosts: 64.86.16.97 google.ge
O1 - Hosts: 64.86.16.97 google.gg
O1 - Hosts: 64.86.16.97 google.gm
O1 - Hosts: 64.86.16.97 google.gr
O1 - Hosts: 64.86.16.97 google.ht
O1 - Hosts: 64.86.16.97 google.ie
O1 - Hosts: 64.86.16.97 google.im
O1 - Hosts: 64.86.16.97 google.in
O1 - Hosts: 64.86.16.97 google.it
O1 - Hosts: 64.86.16.97 google.ki
O1 - Hosts: 64.86.16.97 google.la
O1 - Hosts: 64.86.16.97 google.li
O1 - Hosts: 64.86.16.97 google.lv
O1 - Hosts: 64.86.16.97 google.ma
O1 - Hosts: 64.86.16.97 google.ms
O1 - Hosts: 64.86.16.97 google.mu
O1 - Hosts: 64.86.16.97 google.mw
O1 - Hosts: 64.86.16.97 google.nl
O1 - Hosts: 64.86.16.97 google.no
O1 - Hosts: 64.86.16.97 google.nr
O1 - Hosts: 64.86.16.97 google.nu
O1 - Hosts: 64.86.16.97 google.pl
O1 - Hosts: 64.86.16.97 google.pn
O1 - Hosts: 64.86.16.97 google.pt
O1 - Hosts: 64.86.16.97 google.ro
O1 - Hosts: 64.86.16.97 google.ru
O1 - Hosts: 64.86.16.97 google.rw
O1 - Hosts: 64.86.16.97 google.sc
O1 - Hosts: 64.86.16.97 google.se
O1 - Hosts: 64.86.16.97 google.sh
O1 - Hosts: 64.86.16.97 google.si
O1 - Hosts: 64.86.16.97 google.sm
O1 - Hosts: 64.86.16.97 google.sn
O1 - Hosts: 64.86.16.97 google.st
O1 - Hosts: 64.86.16.97 google.tl
O1 - Hosts: 64.86.16.97 google.tm
O1 - Hosts: 64.86.16.97 google.tt
O1 - Hosts: 64.86.16.97 google.us
O1 - Hosts: 64.86.16.97 google.vu
O1 - Hosts: 64.86.16.97 google.ws
O1 - Hosts: 64.86.16.97 google.co.ck
O1 - Hosts: 64.86.16.97 google.co.id
O1 - Hosts: 64.86.16.97 google.co.il
O1 - Hosts: 64.86.16.97 google.co.in
O1 - Hosts: 64.86.16.97 google.co.jp
O1 - Hosts: 64.86.16.97 google.co.kr
O1 - Hosts: 64.86.16.97 google.co.ls
O1 - Hosts: 64.86.16.97 google.co.ma
O1 - Hosts: 64.86.16.97 google.co.nz
O1 - Hosts: 64.86.16.97 google.co.tz
O1 - Hosts: 64.86.16.97 google.co.ug
O1 - Hosts: 64.86.16.97 google.co.uk
O1 - Hosts: 64.86.16.97 google.co.za
O1 - Hosts: 64.86.16.97 google.co.zm
O1 - Hosts: 64.86.16.97 google.com
O1 - Hosts: 64.86.16.97 google.com.af
O1 - Hosts: 64.86.16.97 google.com.ag
O1 - Hosts: 64.86.16.97 google.com.ar
O1 - Hosts: 64.86.16.97 google.com.au
O1 - Hosts: 64.86.16.97 google.com.bn
O1 - Hosts: 64.86.16.97 google.com.br
O1 - Hosts: 64.86.16.97 google.com.by
O1 - Hosts: 64.86.16.97 google.com.bz
O1 - Hosts: 64.86.16.97 google.com.cu
O1 - Hosts: 64.86.16.97 google.com.ec
O1 - Hosts: 64.86.16.97 google.com.fj
O1 - Hosts: 64.86.16.97 www.google.ae
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: MSN Toolbar Helper - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files\MSN\Toolbar\3.0.1125.0\msneshellx.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O2 - BHO: Ask Toolbar BHO - {F0D4B231-DA4B-4daf-81E4-DFEE4931A4AA} - C:\Program Files\AskSBar\bar\1.bin\ASKSBAR.DLL
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: Ask Toolbar - {F0D4B239-DA4B-4daf-81E4-DFEE4931A4AA} - C:\Program Files\AskSBar\bar\1.bin\ASKSBAR.DLL
O3 - Toolbar: MSN Toolbar - {1E61ED7C-7CB8-49d6-B9E9-AB4C880C8414} - C:\Program Files\MSN\Toolbar\3.0.1125.0\msneshellx.dll
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {10E0E75E-6701-4134-9D95-C0942ED1F1C8} (Snapfish Outlook Import ActiveX Control) - http://www2.snapfish...tlookImport.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/...b?1122512010327
O23 - Service: Dcfssvc - Eastman Kodak Company - C:\WINDOWS\system32\drivers\dcfssvc.exe
O23 - Service: GhostStartService - Symantec Corporation - C:\PROGRA~1\Symantec\NORTON~1\GHOSTS~2.EXE
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: McciCMService - Motive Communications, Inc. - C:\Program Files\Common Files\Motive\McciCMService.exe
O23 - Service: NOD32 Kernel Service (NOD32krn) - Eset - C:\Program Files\Eset\nod32krn.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe

--
End of file - 9319 bytes


thank you much ronny b

[deltalima]

Hi ronnybuzz,

Welcome to the forum.

My nickname is deltalima and I will be helping you with your computer problems.

HijackThis logs can take some time to research, so please be patient with me.

Please note the following:

• I will working be on your Malware issues, this may or may not, solve other issues you have with your machine.
  
• The fixes are specific to your problem and should only be used for this issue on this machine.
  
• Please continue to review my answers until I tell you your machine appears to be clear. Absence of symptoms does not mean that everything is clear.
  
• If after 3 days you have not responded to this topic, it will be closed, and you will need to start a new one.
  
• It's often worth reading through these instructions and printing them for ease of reference.
  
• If you don't know or understand something, please don't hesitate to say or ask!! It's better to be sure and safe than sorry.
  
• Please reply to this thread. Do not start a new topic.
  
• All of my posts need to be checked by a teacher, so please be patient while I attempt to remove your malware.

Uninstall List

• Open HijackThis.
  
• Look under System tools.
  
• Click on the Open Uninstall Manager... button.
  
• Click on the Save list... button.
  
• It will prompt you to save. Save this log in a convenient location. By default it's named uninstall_list.txt.
  
• Notepad will open. Please copy and paste the contents of this log in your next reply.

[deltalima]

Hi ronnybuzz,

DOWNLOAD AND RUN HOSTXPERT

Some malware/viruses will block access to web sites by putting entries in your hosts file. You can restore the hosts file to the original by using a program called HostsXpert.

Please download HostXpert.

• Unzip HostsXpert.zip
  
• Double click on HostsXpert.exe
  
• Then click on Restore ms Hosts file to restore your Hosts file to its default condidtion..
  
• Click on Make Read Only to secure it against further infection.
  
• Close program when complete.

RSIT (Random's System Information Tool)
Please download RSIT by random/random... save it to your desktop.

• Double click on RSIT.exe to run it... read the disclaimer... click on Continue.
  
• RSIT will start running. When done... 2 logs files...will be produced.
  The first one, "log.txt", <<will be maximized... the second one, "info.txt", <<will be minimized.
  
• Please post both... "log.txt" and "info.txt", file contents in your next reply.

(These logs can be lengthy, so post 1 log per reply please.)