28 replies to this topic

[Bugerion]

I cant install windows 7 when i try to it says creating temp files,starting setup but then it says ''cant find computer discs'' what am i supposed to do??I have Vista and i want to upgrade if it's important.

[exile360]

Greetings

Are you performing an upgrade or are you trying to do a clean install with a full retail disc?

[Bugerion]

exile360, on Nov 21 2009, 06:11 AM, said:

Greetings

Are you performing an upgrade or are you trying to do a clean install with a full retail disc?

Upgrade

[exile360]

Did you already try running the installer from inside Windows?

[Bugerion]

Yes I did alsdo if i want to upgrade do i still need 16 GB?

[exile360]

Yes, you'll need that much free space on your hard drive to install it because it backs up your current Windows installation and all the files to a folder called Windows.old on the hard drive. The upgrade installation options for Windows 7 can be found here. You can also do a clean installation, in which case it wouldn't save any of your files or programs as detailed here

[Bugerion]

Ok il try deleting something and il post back if that fails

[exile360]

Alright, hopefully you'll get it to work. If not then you might consider just doing a backup to another hard drive or some recordable DVD's and then using the Custom Installation option described in the second link which should allow you to delete the existing Windows installation which would certainly leave you with enough space.

[Bugerion]

I made 30 GB of free space but nothing still it says ''Windows couldn't retrive informations about discs on this computer'' that error comes up after ''setup is starting''

[exile360]

It sounds like it doesn't have the appropriate drivers to detect your hard drive, possibly because of the SATA or IDE controller on your motherboard that your hard drive plugs into. What brand of computer do you have and did it come with Vista originally?

[Bugerion]

ASUS computer series and yes it came with vista altough it was pirate vista so i had to activate it but that dosen't matter i think.

[Bugerion]

Also i had upgrade advisor test done:

C:\Users\Name\Desktop\Report.mht

[exile360]

Can I have the model number? It's possible that you need to download a specific driver for the Windows 7 disc to be able to detect your hard drives.

[Bugerion]

Where can i find that number?

[exile360]

If it's a laptop, likely on the bottom on a sticker. If it's a desktop, either on one of the side panels or the back.

[Bugerion]

ACI22OV is that it?

[exile360]

Nope, that's not it. You can find the list of models here and see if any of them is it or you can use their auto-detection tool located where it says New users should click here. That should tell you what your model number is.

[Bugerion]

Hmmm dosn't wanna start insatlling even tough i clicked install activeX control it dosn't wanna start

[exile360]

Does it never pop up the box like this?:

[Bugerion]

no is there any other way to find out what model is it
I also tryed this

start-->run-->Dxidag but it says system model unkonwn